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5458-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle wh en towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(→P. 197)
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546
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8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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547
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8-2. Steps to take in an emergency
8
When trouble arises
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic throttle control system;
• The electronic hybrid transmission control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
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5488-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
PCS warning light (if equipped)
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
→ Have the vehicle inspected by your Toyota dealer
immediately.
When the warning light flashes (and a buzzer does not
sound):
Indicates that the PCS (Pre-Collision System) is temporar-
ily unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensor being dirty or covered with condensation, ice, stickers,
etc.
→ Clear the dirt, condensation, ice, stickers, etc.
(→P. 235)
• Radar sensor or camera sensor operational conditions (such as temperature etc.) being not met
→ Driving is possible in th is case. The PCS (Pre-Colli-
sion System) will be enabled if the operational condi-
tions (such as temperature etc.) are met again.
When the warning light is illuminated:
Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Collision System) is disabled or both are disabled.
→ To enable the PCS, enable both the VSC system and
PCS. ( →P. 245, 310)
Warning lightWarning light/Details/Actions
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5498-2. Steps to take in an emergency
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8
When trouble arises
Slip indicatorIndicates a malfunction in:
• The VSC system;
• Trailer sway control system;
• The TRAC system; or
• The hill-start assist control system
The light will flash when the TRAC, VSC, ABS or Trailer
Sway Control system is operating.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.2 gal.
(8.4 L, 1.8 Imp. gal.) or less
→ Refuel the vehicle.
Seat belt reminder light (warning buzzer)*2
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
(On the
center panel)
Rear passengers’ seat belt reminder lights (warning
buzzer)
*2
Warn the rear passengers to fasten their seat belts
→ Fasten the seat belt.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 556
Tire pressure warning light (if equipped)
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( →P. 551)
• Flat tire ( →P. 576)
→ Adjust the tire inflatio n pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by your
Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
→ Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions
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5508-2. Steps to take in an emergency
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*1: Parking brake engaged warning buzzer:A buzzer will sound if the vehicle is driven at a speed of approximately \
3
mph (5 km/h) or more.
*2: Driver’s seat belt warning buzzer:The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still unfastened after
24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90
more seconds.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds
once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for 6
seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 90 more seconds.
Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. The buzzer sounds
intermittently for 6 seconds after the vehicle reaches a speed of 12 mph
(20 km/h). Then, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 24 more seconds.
■ SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system, “AIR BAG ON” indicator light, “AIR BAG OFF” indi-
cator light, front passenger’s seat belt buckle switch, driver’s seat belt
pretensioner, front passenger’s seat belt pretensioner and force limiter, air-
bags, interconnecting wiring and power sources. ( →P. 40)
(Amber)
LDA warning light (if equipped)
The warning light comes on and a warning message is
displayed to indicate that the LDA (Lane Departure Alert
with steering control) system is not available temporarily
or has detected a malfunction.
→ P. 557
Warning lightWarning light/Details/Actions
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5518-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
■Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger de\
tec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ If the malfunction indicator la mp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steer ing system warning light may come on
and the warning buzzer may sound.
■
When the tire pressure warning light comes on (vehicles with the tire
pressure warning system)
Check the tire inflation pressure and adjust to the appropriate level. Push-
ing the tire pressure warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural causes
(vehicles with the tire pressure warning system)
The tire pressure warning light may come on due to natural causes such
as natural air leaks and tire inflat ion pressure changes caused by tem-
perature. In this case, adjusting the ti re inflation pressure will turn off the
warning light (afte r a few minutes).
■When a tire is replaced with a compact spare tire (vehicles with com-
pact spare tire and the tire pressure warning system)
The compact spare tire is not equipped with a tire pressure warning valve
and transmitter. If a tire goes flat, the tire pressure warning light will not
turn off even though the flat tire ha s been replaced with the spare tire.
Replace the spare tire with the standard tire and adjust the tire inflation
pressure. The tire pressu re warning light will go off after a few minutes.
Page 552 of 676

5528-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)■
If the tire pressure warning system is not functioning (vehicles with
the tire pressure warning system)
The tire pressure warning system will be disabled in the following condi-
tions:
(When the condition be
comes normal, the system will work properly.)
●If tires not equipped with tire pressure warning valves and transmitters
are used
●If the ID code on the tire pressure warning valves and transmitters is not
registered in the tire pressure warning computer
●If the tire inflation pressure is 70 psi (480 kPa, 4.9 kgf/cm2 or bar) or
higher
The tire pressure warning system may be disabled in the following condi-
tions:
(When the condition be comes normal, the system will work properly.)
●If electronic devices or facilities using similar radio wave frequencies are
nearby
●If a radio set at a similar frequency is in use in the vehicle
●If a window tint that affects the radio wave signals is installed
●If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings
●If non-genuine Toyota wheels are used (Even if you use Toyota wheels,
the tire pressure warning system may not work properly with some types
of tires.)
●If tire chains are used
●If the spare tire is in a location su bject to poor radio wave signal recep-
tion.
*
●If a large metallic object which can interfere with signal reception is put
in the luggage compartment.
*
*
: Vehicles with full-size spare tire only
■
If the tire pressure warning light frequently comes on after blinking
for 1 minute (vehicles with the tire pressure warning system)
If the tire pressure warning light frequently comes on after blinking for 1
minute when the power switch is turn ed to ON mode, have it checked by
your Toyota dealer.
■ Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an
audio sound.
■ Customization
The vehicle speed linked seat belt reminder buzzer can be disabled.
(Customizable features →P. 639)