2017 TOYOTA RAV4 HYBRID Owners Manual

RAV4-HV_OM_OM42B03U_(U)
1293-2. Opening, closing and locking the doors
3
Operation of each component
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Before driving
● Make sure that the back door is fully closed. If the back door is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing an acci-
dent.
● Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could
have heat exhaustion or other injuries.
● Do not allow a child to open or close the back door.
Doing so may cause the back door to operate unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing back door.
■ Important points while driving
● Keep the back door closed while driving.
If the back door is left open, it may hit near-by objects or luggage in the
luggage compartment may be thrown out, causing an accident.
● Never let anyone sit in the luggage compartment. In the event of sudden
braking, sudden swerving or a collision, they are susceptible to death or
serious injury.
■ Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.
● Remove any heavy loads, such as snow and ice, from the back door
before opening it. Failure to do so may cause the back door suddenly shut
again after it is opened.
● When opening or closing the back door, thoroughly check to make sure
the surrounding area is safe.
● If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.
● Use caution when opening or closing the back door in windy weather as it
may move abruptly in strong wind.

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3-2. Opening, closing and locking the doors
WARNING
●Do not pull on the back door damper stay (vehicles without power back
door) or back door spindle (vehicles with power back door) to close the
back door, and do not hang on the back door damper stay (vehicles with-
out power back door) or back door spindle (vehicles with power back
door).
Doing so may cause hands to be caught or the back door damper stay
(vehicles without power back door) or back door spindle (vehicles with
power back door) to break, causing an accident.
● Vehicles without power back door: If a bicycle carrier or similar heavy
object is attached to a back door, it may suddenly shut again after being
opened, causing someone’s hands, head or neck to be caught and
injured. When installing an accessory part to the back door, using a genu-
ine Toyota part is recommended.
●Vehicles without power back door: The
back door may suddenly shut if it is not
opened fully. It is more difficult to open
or close the back door on an incline
than on a level surface, so beware of
the back door unexpectedly opening or
closing by itself. Make sure that the
back door is fully open and secure
before using the luggage compartment.
● When closing the back door, take extra
care to prevent your fingers etc. from
being caught.
● Vehicles without power back door:
When closing the back door, make sure
to press it lightly on its outer surface. If
the back door handle is used to fully
close the back door, it may result in
hands or arms being caught.

RAV4-HV_OM_OM42B03U_(U)
1313-2. Opening, closing and locking the doors
3
Operation of each component
WARNING
■Back door closer (vehicles with power back door)
● Use caution when using the back door closer as it still operates when the
power back door system is canceled.
●In the event that the back door is left
slightly open, the back door closer will
automatically close it to the fully closed
position. It takes several seconds
before the back door closer begins to
operate. Be careful not to catch fingers
or anything else in the back door, as this
may cause bone fractures or other seri-
ous injuries.

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3-2. Opening, closing and locking the doors
WARNING
■Power back door (if equipped)
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
● Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.
● If the power back door system is turned off while the back door is operat-
ing during automatic operation, the back door stops operating. Take extra
care when on an incline, as the back door may open or close suddenly.
● If the operating conditions of the power back door are no longer met, a
buzzer may sound and the back door may stop opening or closing. The
back door then has to be operated manually. Take extra care in this situa-
tion, as the back door may move abruptly.
● On an incline, the back door may suddenly shut after it opens automati-
cally. Make sure the back door is fully open and secure.
● In the following situations, the power back door may detect an abnormality
and automatic operation may be stopped. In this case, the back door has
to be operated manually. Take extra care in this situation, as the stopped
back door may suddenly open or close, causing an accident.
• When the back door contacts an obstacle
• When the 12-volt battery voltage suddenly drops, such as when the
power switch is turned to ON mode or the hybrid system is started
during automatic operation
● If a bicycle carrier or similar heavy object is attached to the back door, the
power back door may not operate, causing itself to malfunction, or the
back door may move slightly in the closing direction after being opened,
causing someone’s hands, head or neck to be caught and injured. When
installing an accessory part to the back door, ask your Toyota dealer for
details.

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1333-2. Opening, closing and locking the doors
3
Operation of each component
WARNING
■Touchless sensor (vehicles with touchless power back door)
Observe the following precautions when operating the touchless power
back door.
Failure to do so may cause death or serious injury.
● Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● When putting your foot near the lower center part of the rear bumper and
moving it from the rear bumper, be careful not to touch the exhaust pipes
until they have cooled down sufficiently, as touching hot exhaust pipes can
cause burns.
■ Jam protection function (vehicles with power back door)
Observe the following precautions.
Failure to do so may cause death or serious injury.
● Never use any part of your body to intentionally activate the jam protection
function.
● The jam protection function may not work if something gets caught just
before the back door fully closes. Be careful not to catch fingers or any-
thing else.
● The jam protection function may not work depending on the shape of the
object that is caught. Be careful not to catch fingers or anything else.\
NOTICE
■ Back door damper stays (vehicles without power back door)
The back door is equipped with damper stays that hold the back door in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.
● Do not place your hand on the damper stay or apply lateral forces to it.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.
● Do not touch the damper stay rod with
gloves or other fabric items.
● Do not attach any accessories other
than genuine Toyota parts to the back
door.
Damper stays

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3-2. Opening, closing and locking the doors
NOTICE
■Back door spindles (vehicles with power back door)
The back door is equipped with spindles that hold the back door in place.
Observe the following precautions.
Failure to do so may cause damage to the back door spindle, resulting in
malfunction.
● Do not place your hand on the spindle or apply lateral forces to it.
■ To prevent back door closer malfun ction (vehicles with power back
door)
Do not apply excessive force to the back door while the back door closer is
operating.
■ To prevent damage to the po wer back door (if equipped)
● Make sure that there is no ice between the back door and frame that
would prevent movement of the back door. Operating the power back door
when excessive load is present on the back door may cause a malfunc-
tion.
● Do not apply excessive force to the back door while the power back door
is operating.
● Take care not to damage the sensors (installed on the right and left edges
of the power back door) with a knife or other sharp object. If the sensor is
disconnected, the power back door will not close automatically.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the spindle rod.
● Do not touch the spindle rod with gloves
or other fabric items.
● Do not attach heavy accessories to the
back door. When attaching, ask your
Toyota dealer for details.
Spindles

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1353-2. Opening, closing and locking the doors
3
Operation of each component
NOTICE
■Touchless sensor precautions (vehicles with touchless power back
door)
The touchless sensor is located behind lower center part of the rear
bumper. Observe the following to ensure that the touchless power back
door function operates properly:
● Keep the lower center part of the rear bumper clean at all times.
If the lower center part of the rear bumper is dirty or covered with snow,
the touchless sensor may not operate. In this situation, clean off the dirt or
snow, move the vehicle from the current position and then check if the
touchless sensor operates.
If it does not operate, have the vehicle inspected by your Toyota dealer.
● Do not apply coatings that have a rain clearing (hydrophilic) effect, or other
coatings, to the lower center part of the rear bumper.
● Do not park the vehicle near objects that may move and contact the lower
center part of the rear bumper, such as grass or trees.
If the vehicle has been parked for a while near objects that may move and
contact the lower center part of the rear bumper, such as grass or trees,
the touchless sensor may not operate. In this situation, move the vehicle
from the current position and then check if the touchless sensor operates.
If it does not operate, have the vehicle inspected by your Toyota dealer.
● Do not subject the touchless sensor or its surrounding area to a strong
impact.
If the touchless sensor or its surrounding area has been subjected to a
strong impact, the touchless sensor may not operate properly. If the
touchless sensor does not operate in the following situations, have the
vehicle inspected by your Toyota dealer.
• The touchless sensor or its surrounding area has been subjected to a
strong impact.
• The lower center part of the rear bumper is scratched or damaged.
● Do not disassemble the rear bumper.
● Do not attach stickers to the rear bumper.
● Do not paint the rear bumper.
● If a bicycle carrier or similar heavy object is attached to the power back
door, disable the touchless sensor. ( →P. 634)

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3-2. Opening, closing and locking the doors
Smart key system
●Locks and unlocks the side doors ( →P. 113)
● Locks and unlocks the back door ( →P. 119)
● Starts the hybrid system ( →P. 198)
■Antenna location
■ Effective range (areas within whic h the electronic key is detected)
When starting the hybrid system or changing power switch modes
The system can be operated when the electronic key is inside the vehi-
cle.
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage com-
partment
When locking or unlocking the doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of either of the outside
front door handles and back door
opener switch. (Only the doors
detecting the key can be operated.)1
2
3