2017 TOYOTA RAV4 HYBRID Owners Manual

473
RAV4-HV_OM_OM42B03U_(U)
7-1. Maintenance and care
7
Maintenance and care
Cleaning and protecting the vehicle interior
●Remove dirt and dust using a va cuum cleaner. Wipe dirty surfaces
with a cloth dampened with lukewarm water.
● If dirt cannot be removed, wipe it off with a soft cloth dampened with
neutral detergent diluted to approximately 1%.
● Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.
● Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool detergent.
●Wring out any excess water from the cloth and thoroughly wipe off
all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remaining
moisture. Allow the leather to dry in a shaded and ventilated area.
● Remove dirt and dust using a vacuum cleaner.
● Wipe it off with a soft cloth dam pened with neutral detergent diluted
to approximately 1%.
● Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.
The following procedures will help protect your vehicle’s interior
and keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas

474
RAV4-HV_OM_OM42B03U_(U)
7-1. Maintenance and care
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■ Water in the vehicle
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air intake vents, and in the luggage com-
partment.
Doing so may cause the hybrid battery (traction battery), electrical compo-
nents, etc. to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(→P. 40)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

RAV4-HV_OM_OM42B03U_(U)
4757-1. Maintenance and care
7
Maintenance and care
NOTICE
■Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ When cleaning the inside of the windshield (vehicles with Toyota
Safety Sense P)
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
(→P. 235)
■ Cleaning the inside of the rear window
● Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth dampened
with lukewarm water to gently wipe the window clean. Wipe the window in
strokes running parallel to the heater wires.
● Be careful not to scratch or damage the heater wires.

476
RAV4-HV_OM_OM42B03U_(U)
7-2. Maintenance
Maintenance requirements
General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty
coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement”.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:
General maintenance
Scheduled maintenance
Do-it-yourself maintenance

RAV4-HV_OM_OM42B03U_(U)
4777-2. Maintenance
7
Maintenance and care
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure described below:
Press or of the meter control switch and select on the multi-
information display.
Press or of the meter control switch and select “Vehicle Settings”.
and then press .
Press or of the meter control switch and select “Scheduled Mainte-
nance”. and then press .
Select the “Yes” and press .
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty cove rage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
1
2
3
4

478
RAV4-HV_OM_OM42B03U_(U)
7-2. Maintenance
WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■ Handling of the 12-volt battery
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemic als known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( →P. 496)

479
RAV4-HV_OM_OM42B03U_(U)
7-2. Maintenance
7
Maintenance and care
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
Brake fluidIs the brake fluid at the correct level? (→P. 494)
Engine/power control
unit coolantIs the engine/power control unit coolant at the
correct level? ( →P. 492)
Engine oilIs the engine oil at the correct level?
(→P. 489)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. ( →P. 493)
Washer fluidIs there sufficient washer fluid? (→P. 495)
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connections. (→P. 496)

480
RAV4-HV_OM_OM42B03U_(U)
7-2. Maintenance
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Hybrid transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( →P. 612)
• Does the brake pedal have the correct amount of free play? ( →P. 612)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights• Do all the lights come on?
Parking brake
• Does the parking brake lever move smoothly?
• When parked on a slope and the parkingbrake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.