Page 657 of 676
657
RAV4-HV_OM_OM42B03U_(U)
Index
What to do if... (Troubleshooting) .................... 658
Alphabetical index ..................... 661
For vehicles with Entune Premium Audio with Naviga-
tion or Entune Audio Plus, refer to the “NAVIGATION
AND MULTIMEDIA SYSTEM OWNER’S MANUAL” for
information regarding the equipment listed below.
• Navigation system
• Audio system
• Rear view monitor system
• Toyota parking assist monitor
• Panoramic view monitor
Page 658 of 676

658What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B03U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new mechanical keys can be made by
your Toyota dealer. ( →P. 109)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. ( →P. 112)
●Is the electronic key battery weak or depleted? (→P. 518)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( →P. 199)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (→P. 138)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 1 1 6 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
Page 659 of 676

659What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B03U_(U)
●Did you press the power switch while firmly depressing the brake pedal?
(→P. 198)
●Is the shift lever in P? ( →P. 198)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 136)
●Is the steering wheel unlocked? (→P. 201)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(→P. 591)
●Is the 12-volt battery discharged? ( →P. 592)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode: →P. 209
●It is locked automatically to prevent theft of the vehicle. ( →P. 201)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 161)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. ( →P. 200)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be tu rned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
Page 660 of 676
660What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B03U_(U)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (→P. 549)
●The brake system warning light is on
Is the parking brake released? (→P. 212)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 547, 556)
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( →P. 556)
●When a warning light turns on or a warning message is displayed, refer to
P. 547, 556.
●Stop the vehicle in a safe place and replace the flat tire with the spare tire.
(→P. 576)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. ( →P. 602)
A warning buzzer sounds during driving
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck
Page 661 of 676

661Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Alphabetical index
A/C ............................................ 426Air conditioning filter ............. 516
Automatic air conditioning
system ......... ....................... 426
Micro dust and pollen filter .... 428
ABS (Anti-lock Brake System) .................................. 308 Function ................................ 308
Warning light ......................... 548
Air conditioning filter .............. 516
Air conditioning system.......... 426 Air conditioning filter ............. 516
Automatic air conditioning system ......... ....................... 426
Micro dust and pollen filter .... 428
Airbags ....................................... 38 Airbag operating conditions .... 46
Airbag precautions for
your child .............................. 41
Airbag warning light .............. 547
Correct driving posture ........... 28
Curtain shield airbag operating conditions ............. 46
Curtain shield airbag precautions ........................... 43
Front passenger occupant classification syst em............. 51
General airbag precautions .... 41
Locations of airbags................ 38
Modification and disposal of airbags.............................. 45
Side airbag operating conditions ............................. 46
Side airbag precautions .......... 43
Side and curtain shield airbags operating
conditions ............................. 46
Side and curtain shield airbags precautions .............. 43 SRS airbag instructions for
Canadian owners ............... 647
SRS airbags ........................... 38
All-wheel drive system............ 309
Anchor brackets ........................ 64
Antenna Radio .................................... 350
Smart key system ................. 136
Anti-lock brake system (ABS) ...................................... 308 Function ................................ 308
Warning light......................... 548
Approach warning Dynamic radar cruise
control ................................ 271
Armrest..................................... 455
Assist grips .............................. 456
Audio input ...................... 334, 368
Audio system ........................... 329 Audio input.................... 334, 368
AUX port/USB port ....... 334, 368
Bluetooth
® audio .................. 381
CD player.............................. 351
iPod ...................................... 358
MP3/WMA disc ..................... 351
Optimal use .......................... 348
Portable music player ........... 334
Radio .................................... 349
Steering wheel audio switch ................................. 333
USB memory ........................ 363
Automatic air conditioning system
Air conditioning filter ............. 516
Automatic air conditioning system .......... ...................... 426
Automatic High Beam ............. 217
Automatic light control system.................................... 216
AUX port ........................... 334, 368
Auxiliary box ............................ 442
A
Page 662 of 676

662Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Back doorBack door.............................. 119
Jam protection function......... 126
Power back door ................... 122
Touchless power back
door .................................... 121
Wireless remote control ........ 108
Back-up lights
Replacing light bulbs............. 532
Wattage ................................ 614
Battery (12-volt battery)
Battery checking ................... 496
If the 12-volt battery is discharged ...................... 592
Preparing and checking before winter....................... 317
Warning message ................. 567
Battery (traction battery)........... 79
Bluetooth
®................................ 414
Audio system ................. ....... 381
Hands-free system (for cellular phone) ............. 383
Registering a Bluetooth
®
device ................................. 374
Selecting a Bluetooth
®
device ................................. 376
Wireless
communication ................... 369
Bluetooth
® audio ..................... 381
Bluetooth® phone
(Entune Audio) Deleting the call history......... 400
Making a call ......................... 385
Managing the contacts.......... 400
Message function.................. 392
Phone settings ...................... 398
Receiving a call..................... 388
Speaking on the phone ......... 389
Bottle holders .......................... 442 Brake
Fluid ...................................... 494
Parking brake ....................... 212
Warning light/message..................... 547, 557
Brake assist ............................. 308
Break-in tips............................. 169
Brightness control Instrument panel light control .................................. 94
BSM (Blind Spot Monitor) ....... 298
Blind Spot Monitor function............................... 302
Rear Cross Traffic Alert
function............................... 305
Care .................................. 470, 473 Aluminum wheels ................. 471
Exterior ................................. 470
Interior .................................. 473
Radar sensor ........................ 301
Seat belts.............................. 474
Cargo capacity......................... 606
Cargo hooks ............................ 443
Catch protection function....... 162
CD player.................................. 351
Chains ...................................... 317
Child restraint system............... 59 Booster seats, definition ......... 59
Booster seats, installation....... 70
Convertible seats, definition ............................... 59
Convertible seats, installation ............................ 66
Front passenger occupant
classification syst em ............ 51
Infant seats, definition............. 59
B
C
Page 663 of 676

663Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Infant seats, installation .......... 66
Installing CRS with LATCH system ..................... 64
Installing CRS with seat belts ...................................... 66
Installing CRS with top tether strap ........................... 71
Child safety ................................ 58
12-volt battery precautions ................. 499, 595
Airbag precautions .................. 41
Back door precautions .......... 129
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 166
Power window lock switch ................................. 161
Power window
precautions ......................... 163
Rear door child-protectors .... 116
Removed key battery precautions ......................... 519
Seat belt extender precautions ........................... 37
Seat belt precautions .............. 35
Seat heater precautions........ 434
Child-protectors....................... 116
Cleaning ........................... 470, 473 Aluminum wheels.................. 471
Exterior ................................. 470
Interior................................... 473
Radar sensor ................ 301, 567
Seat belts .............................. 474
Clock ........................................... 99
Coat hooks ............................... 455
Compass .................................. 464
Condenser ................................ 493
Console box ............................. 440 Coolant ..................................... 492
Capacity................................ 610
Checking............................... 492
Preparing and checking before winter ...................... 317
Cooling system Hybrid system overheating ........................ 597
Cruise control Cruise control ....................... 276
Dynamic radar cruise control ................................ 264
Cup holders ............................. 441
Curtain shield airbags............... 38
Customizable features ............ 631
Daytime running light system.................................... 215
Deck board ............................... 452
Defogger
Outside rear view mirrors ..... 429
Rear window ......................... 429
Windshield ............................ 428
Dimension ................................ 606
Dinghy towing.......................... 197
Display Dynamic radar cruise control ................................ 264
Energy monitor/consumption
screen ................................ 101
Intuitive parking assist .......... 281
LDA (Lane Departure Alert with steering control) .......... 259
Multi-information display ......... 97
Toyota parking assist monitor
*............................. 281
Warning message................. 556
Do-it-yourself maintenance .... 483
D
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.
Page 664 of 676

664Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
DoorsAutomatic door locking
and unlocking system ......... 116
Back door.............................. 119
Door glasses ......................... 161
Door lock....................... 113, 119
Open door warning buzzer................................. 137
Open door warning message ............................. 558
Outside rear view mirrors...... 158
Rear door child-protectors .... 116
Side doors............................. 113
Driver’s seat belt reminder
light......................................... 549
Driver’s seat position memory .................................. 149
Driving ...................................... 168 Break-in tips .......................... 169
Correct posture ....................... 28
Driving in the rain .................. 169
Driving mode select switch ................................. 206
Hybrid vehicle driving tips ...................................... 314
Procedures ........................... 168
Winter drive tips .................... 317
Driving position memory ........ 149
Dynamic radar cruise control .................................... 264
Function ................................ 264
Warning message ................. 558
ECB (Electronically Controlled Brake System) .... 308
Eco drive mode ........................ 206
EDR (Event data recorder) ........ 11
E-Four ....................................... 309 Electric Power Steering
(EPS) ...................................... 308
Function ................................ 308
Warning light......................... 548
Electronically Controlled
Brake System (ECB) ............. 308
Electronic key .......................... 108 Battery-saving function ......... 137
If the electronic key does
not operate properly ........... 590
Replacing the battery............ 518
Emergency, in case of If a warning buzzer sounds................................ 547
If a warning light turns on .............................. 547
If a warning message is
displayed ............................ 556
If the 12-volt battery is discharged.......................... 592
If the electronic key does not operate properly ........... 590
If the hybrid system will not
start .................................... 588
If you have a flat tire ............. 576
If you lose your keys ............. 109
If you think something is wrong ................................. 546
If your vehicle becomes stuck ................................... 602
If your vehicle has to be stopped in an
emergency ......................... 539
If your vehicle needs to be towed.................................. 540
If your vehicle overheats....... 597
Emergency flashers ................ 538
Energy monitor/consumption screen .................................... 101
E