Page 2 of 676

TABLE OF CONTENTS2
RAV4-HV_OM_OM42B03U_(U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 38
Front passenger occupant classification system ......... 51
Safety information for children ........................ 58
Child restraint systems ........ 59
Installing child restraints ...... 63
Exhaust gas precautions ..... 74
1-2. Hybrid system Hybrid system features ....... 75
Hybrid system precautions ....................... 79
1-3. Theft deterrent system Immobilizer system ............. 84 2. Instrument cluster
Warning lights and indicators .................... 88
Gauges and meters ............. 93
Multi-information display ...... 97
Energy monitor/ consumption screen ........ 101
3-1. Key information Keys................................... 108
3-2. Opening, closing and locking the doors
Side doors ......................... 113
Back door .......................... 119
Smart key system .............. 136
3-3. Adjusting the seats Front seats......................... 144
Rear seats ......................... 146
Driving position memory .... 149
Head restraints .................. 151
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 154
Inside rear view mirror ....... 156
Outside rear view mirrors ............................. 158
3-5. Opening, closing the windows and moon roof
Power windows.................. 161
Moon roof .......................... 164
1For safety and security
2Instrument cluster
3Operation of
each component
Page 6 of 676

TABLE OF CONTENTS6
RAV4-HV_OM_OM42B03U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 483
Hood.................................. 485
Positioning a floor jack ...... 487
Engine compartment ......... 488
12-volt battery ................... 496
Tires .................................. 501
Tire inflation pressure........ 510
Wheels .............................. 513
Air conditioning filter .......... 516
Electronic key battery ........ 518
Checking and replacing fuses ............................... 520
Light bulbs ......................... 523 8-1. Essential information
Emergency flashers ........... 538
If your vehicle has to be stopped in an
emergency....................... 539
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 540
If you think something is wrong ......... 546
If a warning light turns on or a warning buzzer
sounds ............................. 547
If a warning message is displayed ......................... 556
If you have a flat tire .......... 576
If the hybrid system will not start ..................... 588
If the electronic key does not operate properly ........ 590
If the 12-volt battery is discharged ................... 592
If your vehicle overheats.... 597
If the vehicle becomes stuck ................................ 602
8When trouble arises
Page 12 of 676

12
RAV4-HV_OM_OM42B03U_(U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
Page 16 of 676

16Pictorial index
RAV4-HV_OM_OM42B03U_(U)
Pictorial index
■
Exterior
Side doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Opening/closing the door glasses . . . . . . . . . . . . . . . . . . . . . . P. 161
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 590
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 558
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening from inside the cabin . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 120
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 558
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 4291
2
3
Page 32 of 676
321-1. For safe use
RAV4-HV_OM_OM42B03U_(U)
To release the hooked buckle
“B”, push the release button.
To release the hooked plate
“A”, insert the plate “B” or
mechanical key (→P. 108) into
the hole on the buckle.
When releasing the seat belt,
retract it slowly.
Stow the plates in the holder.
Put plate “A” and “B”
together, and then stow the
plates in the holder.
Fully insert the plates all the
way.
Push down the plate until a
click is heard to lock it.
Releasing and stowing the seat belt (for the rear center seat)
Release button
1
2
3
1
2
3
Page 58 of 676

581-1. For safe use
RAV4-HV_OM_OM42B03U_(U)
Safety information for children
●It is recommended that children sit in the rear seats to avoid acci-
dental contact with the shift lever, wiper switch etc.
● Use the rear door child-protector lock or the window lock switch to
avoid children opening the door while driving or operating the
power window accidentally. ( →P. 116, 161)
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats etc.
Observe the following precautions when children are in the vehi-
cle.
Use a child restraint system appropriate for the child, until the
child becomes large enough to pr operly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof (if equipped) or other features of the vehicle. In
addition, heat build-up or extremely cold temperatures inside the vehicle
can be fatal to children.
Page 84 of 676

841-3. Theft deterrent system
RAV4-HV_OM_OM42B03U_(U)
Immobilizer system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehi cle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle. This system is designed to help prevent vehicle theft but does not
guarantee absolute security against all vehicle thefts.
Page 107 of 676
107
RAV4-HV_OM_OM42B03U_(U)
3
Operation of
each component
3-1. Key information
Keys .................................. 108
3-2. Opening, closing and locking the doors
Side doors ......................... 113
Back door .......................... 119
Smart key system ............. 136
3-3. Adjusting the seats Front seats ........................ 144
Rear seats......................... 146
Driving position memory ... 149
Head restraints.................. 151
3-4. Adjusting the steering wheel and mirrors
Steering wheel .................. 154
Inside rear view mirror ...... 156
Outside rear view mirrors ............................. 158
3-5. Opening, closing the windows and moon roof
Power windows ................. 161
Moon roof .......................... 164