Page 377 of 480

377
8When trouble arises
AYGO_OM_Europe_OM99Q24E
8-1. Essential information
Emergency flashers ........... 378
If your vehicle has to
be stopped in an
emergency ....................... 379
8-2. Steps to take in
an emergency
If your vehicle needs
to be towed ...................... 381
If you think
something is wrong.......... 387
Fuel pump shut off
system ............................ 388
If a warning light turns
on or a warning buzzer
sounds ............................. 389
If you have a flat tire
(vehicles with
a spare tire) ..................... 399
If you have a flat tire
(vehicles without
a spare tire) ..................... 412
If the engine
will not start...................... 426
If the shift lever cannot
be shifted (vehicles
with a multi-mode
manual transmission) ...... 428
If the electronic key does
not operate properly
(vehicles with a smart
entry & start system)........ 429
If the vehicle battery
is discharged ................... 432
If your vehicle overheats .... 436
If the vehicle becomes
stuck ................................ 440
Page 378 of 480
3788-1. Essential information
AYGO_OM_Europe_OM99Q24E
Emergency flashers
Press the switch.
All the turn signals will flash.
To turn them off, press the switch
once again.
■ Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road to a breakdown, etc.
Page 379 of 480

3798-1. Essential information
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart entry
& start system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with a smart entry &
start system:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
Press and hold for 2 seconds
or more, or press briefly 3 times
or more
Page 380 of 480
3808-1. Essential information
AYGO_OM_Europe_OM99Q24E
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart entry & start system: Never attempt to remove
the key, as doing so will lock the steering wheel.
Page 381 of 480
3818-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 382 of 480
3828-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
Bottom of
the vehicle
Page 383 of 480
3838-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet. ( P. 400, 413)
Push the lower left of the eyelet
cover and then open it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel bolt
wrench or hard metal bar.
To prevent damaging the front
bumper, wrap the wheel bolt
wrench with a rag as shown in the
illustration.
Emergency towing
Emergency towing procedure
Page 384 of 480

3848-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
Securely attach a cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
Vehicles with a multi-mode manual transmission: When the shift
lever cannot be shifted. ( P. 428)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel bolt wrench
● Vehicles with a wheel bolt wrench: Wheel bolt wrench is installed in luggage
compartment. ( P. 400, 413)
● Vehicles without a wheel bolt wrench: Wheel bolt wrench can be purchased
at any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.