2017 MERCEDES-BENZ GLC-Class Comand Manual

To ensure an optimum language quality, you can
set the mobile phone's transmission and recep-
tion volume (
Ypage 96).
If the Authorization Failed
message
appears, you may have entered a different pass-
key or exceeded the prescribed time limit.
Repeat the procedure.
iSome mobile phones require a passkey with
four or more digits.
iIf you wish to re-authorize the mobile phone
after de-authorizing it, you can choose
another passkey for it.
Establishing the connection from the
mobile phone
The Bluetooth®device name of the multimedia
system is MB Bluetooth.
XMultimedia system: call up the telephone
menu.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn and press
the controller.
The device list is displayed.
XTo select Connect via Phone: turn and
press the controller.
A message is displayed, stating that you can
start the search on your mobile phone.
XMobile phone: start the search for a Blue-
tooth®device (see manufacturer's operating
instructions).
The multimedia system is displayed with the
name MB Bluetooth
in the mobile phone's
device list.
XSelect MB Bluetooth.
A prompt appears in the multimedia system's
display asking if the mobile phone should be
authorized.
XMultimedia system: selectYes.
If No
is selected, the procedure is canceled.
If your mobile phone supports Secure Simple
Pairing, a code is now displayed on both devi-
ces.
The code is the same
XMultimedia system: selectYes.
XMobile phone: confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys- tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you can
set the mobile phone's transmission and recep-
tion volume (
Ypage 96).
The code is different
XMultimedia system: selectNo.
The process is canceled. Repeat the proce-
dure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for
the passkey. The passkey is a one- to sixteen-
digit number combination which you can choose
yourself. Enter the same passkey in both the
multimedia system and on the mobile phone and
confirm. Depending on the mobile phone used,
you may have to confirm the connection to the
multimedia system and for the PBAP and MAP
Bluetooth
®profiles.
Reconnecting automatically
The multimedia system always searches for the
last connected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
% button.
XTo show the menu bar: slide 6the control-
ler.
Connecting/disconnecting a mobile phone95
Telephone
Z

XTo selectConnect Device: turn and press
the controller.
The device list is displayed.
XTo select the desired mobile phone: turn and press the controller.
The selected mobile phone is searched for
and connected if it is within Bluetooth
®range
and if Bluetooth®is activated.
Only one mobile phone can be connected at any one time. The currently connected mobile
phone is indicated by the #dot in the device list.
iYou can only switch to another authorized
mobile phone if you are not currently making
a call.
De-authorizing (disconnecting) a
mobile phone
Mercedes-Benz USA, LLC recommends de-
authorization in the multimedia system as well
as on the mobile phone. Subsequent authoriza-
tion may otherwise fail.
XTo call up the telephone menu: press the
% button.
XTo show the menu bar: slide 6the control-
ler.
XTo select Connect Device: turn and press
the controller.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Deauthorize: turn and press the
controller.
A prompt appears, asking whether you really
wish to de-authorize this device.
XTo select Yes: turn and press the controller.
The mobile phone is de-authorized.
iBefore re-authorizing the mobile phone, you
should also delete the device name MBBlue‐
toothfrom your mobile phone's Bluetooth®
list.
Displaying connection details
XTo call up the telephone menu: press the
%button.
XTo switch to the menu bar in the telephone
menu: slide 6the controller.
XTo select Connect Device: turn and press
the controller.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The following information concerning the
selected mobile phone is shown:
RBluetooth®device name
RBluetooth®address
RAvailability status (shown after a new
search)
RAuthorization status
XTo close the detailed display: slide8 the
controller.
Reception and transmission volume
Once the mobile phone has been authorized,
you can optimize the transmission and recep-
tion volume settings. To find out about the best
possible settings for your mobile phone, visit
http://www.mercedes-benz.com/connect .
Or call the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372)( USA) or Customer Relations
at 1-800-387-0100 (Canada).
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn and press
the controller.
The device list appears.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
96Reception and transmission volume
Telephone

XTo selectReception VolumeorTransmis‐sion Volume: turn and press the controller.
XTo select a volume setting: turn the controller.
XTo accept changes: press the controller.
iIncorrect settings may have an impact on
the quality of calls.
Using the telephone
Accepting a call
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Additional functions available during a call
(
Ypage 98).
Adjusting the call volume (
Ypage 96).
Further information about ending a call
(
Ypage 100).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the phone
number is saved in the phone book, the con-
tact's name is also displayed. If the phone
number is not transferred, Unknown
is shown
in the display.
Rejecting a call
XTo select =Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select the sequence of numbers: turn and
press the controller for each number.
XTo select win the telephone menu: turn
and press the controller.
The call is made. Further information about ending a call
(
Ypage 100).
Using the touchpad
XTo call up the telephone menu: press the
%
button.
XTo select n: turn and press the controller.
XDraw the sequence of numbers on the touch-
sensitive surface.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Further information about the touchpad
(
Ypage 26).
Using favorites
This function can be used when a telephone
number has been added as a favorite. Further
information about adding favorites (
Ypage 33).
XPress the favorites button on the controller.
The favorites are displayed.
XTo select a telephone number: turn the con-
troller.
XTo make a call: press the controller.
Redial
XTo call up the telephone menu: press the
% button.
XTo select win the telephone menu: turn
and press the controller.
The list of outgoing calls is displayed. The
most recently dialed number is at the top.
XTo select an entry and make a call: turn and
press the controller.
For redialing using the multifunction steering
wheel (see the vehicle Operator's Manual).
Further information about ending a call
(
Ypage 100).
Using call lists
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
Using the telephone97
Telephone
Z

XTo selectCallsReceivedorCallsDialed:
turn and press the controller.
The relevant list is displayed.
XTo select an entry and make a call: turn and
press the controller.
Selecting and placing a call using the multifunc- tion steering wheel (see vehicle Operator's Man-
ual)
Further information about ending a call
(
Ypage 100).
Using the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
XSearch for a contact (Ypage 101).
XTo make a call: press the controller.
Selecting and placing a call using the multifunc- tion steering wheel (see vehicle Operator's Man-
ual)
Further information about ending a call
(
Ypage 100).
Using speed dial
XTo call up the telephone menu: press the
% button.
XTo highlight a number from the character bar:
turn the controller.
XPress the controller for longer than two sec-
onds.
The telephone menu displays the selected
entry. The number is dialed.
Further information on setting up speed dial
(
Ypage 112).
Further information about ending a call
(
Ypage 100).
Functions available during a call
Overview
:Adds a call (Ypage 98)
;Person you are calling
=Symbol for active telephone connection
?Ends a call
ASwitches the microphone on or off
(Ypage 99)
BSends DTMF tones (not possible with all
mobile phones) (Ypage 99)
Other functions:
RAccepting a waiting call (Ypage 100)
RCall waiting (Ypage 99)
RConducting a conference call (Ypage 99)
Availability depends on the network (only pos-
sible on GSM networks) and the Bluetooth
®
mobile phone.
Adding a call
If the mobile phone network provider and the
mobile phone support the function, you can
make another call during an existing call. The
previously active call is held.
:Adds a call
XTo select °2: turn and press the controller.
XTo make a call, for example:
98Using the telephone
Telephone

Rusing the telephone menu (Ypage 97)
Rusing redial (Ypage 97)
Rusing the calllists (Ypage 97)
Rusing the phone book (Ypage 98)
Rusing speed dial(Ypage 98)
Switching the microphone on/off
This function isavailab le inthe telephone menu
during an active phone call.
Swit ching off the microphone:
XToswit ch to the menu bar: slide6the con-
troller.
XTo select Microphone Off: turn and press
the controller.
If the microphone is switched off, the Q
symbol and the The microphone is off.
message aredisplayed.
Swit ching on the microphone:
XSelect Microphone On.
The Qsymbol disappears. The The micro‐
phone is on.messageisshown.
Sending DTMF tones
This function isnot supported byall mob ile
phones.
Answering machines or other devices can be
controlled byDTMF tones, e.g. for remote query
functions.
XIf you would like to listen to the messages on
your answering machine, for example, dialthe
corresponding number.
Transmitting ind ividual characters
XOnce a connection has been establish ed to
the answer phone, select the desired charac-
ters inthe telephone menu: turn and press the
controller each time.
Every character selected will betransmitted
immediately.
Calls with several participants
Switching between calls (call waiting)
If you make another call, you can switch
between the two calls (call waiting). This func-
tion depends on your mobile phone network
provide r and the mobile phone (see the manu-
facturer's operating instructions).
The calls are marked 1 and 2. The active call is
highlighted.
Swit ching between the calls
XTo select °1or°2: turn and press the con-
troller.
or
XPress 6on the multifunction steering
wheel.
The selected call is active. The other call is on
hold.
Ending the active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The other call is still on hold.
XTo activate the call on hold: select wResume.
The call on hold isactivated. If you select
=
HangUp, the call on hold isalso ended.
iOn some mobile phones, the call on hold is
activated as soon as the active call is ended.
Conference call
You can interconnect active and held calls. This
permits several parties to hear one another and
speak with one another. This function depends
on your mobile phone network provide r and the
Using the telephone99
Telephone
Z

mobile phone (see the manufacturer's operating
instructions).
XAdd a call (Ypage 98).
or
XAnswer an incoming call (Ypage 100).
XTo select Conferencein the telephone menu:
turn and press the controller.
The new participant is included in the confer-
ence call. Conference
is displayed in the tele-
phone menu.
Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your mobile
phone. Depending on the mobile phone used,
behavior when answering a call may vary (see
the manufacturer's operating instructions).
Call waiting: if you receive a call while already
in a call, a message is shown. You also hear a
tone. You can decide whether to accept or reject
the call.
Accepting
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The incoming call is active, the previously
active call is on hold. You can switch back and
forth between both calls (call waiting)
(
Ypage 99).
iDepending on the mobile phone, you may
also be able to accept the incoming call (call
waiting) on your mobile phone. This function
and behavior depends on your mobile phone
network provider and the mobile phone (see
the manufacturer's operating instructions). Rejecting
XTo select
=Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
The behavior after the call is rejected depends
on your mobile phone and mobile phone net-
work provider.
Option 1: The originally active call is contin-
ued and the incoming call is rejected.
Option 2: The originally active call is ended
and the incoming call is accepted.
Option 3: Both calls are ended.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Mobile phone voice recognition
You can start or end voice recognition on your
mobile phone with this function. Further infor-
mation on the voice recognition service; see the
manufacturer's operating instructions.
To start the mobile phone voice recognition:
XConnect the mobile phone to the multimedia
system (Ypage 92).
XPress and hold the óbutton on the multi-
function steering wheel for more than one
second.
You can now use the mobile phone voice rec-
ognition.
To end the mobile phone voice recognition:
XPress ñon the multifunction steering
wheel.
The mobile phone voice recognition is stop-
ped.
100Mobile phone voice recognition
Telephone

Phone book
Introduction
The phone book displays the contacts from the
address book which have a phone number.
The phone book of the mobile phone is auto-
matically displayed in the multimedia system
after the connection is established (default set-
ting). You can deactivate automatic calling up
(
Ypage 108).
In the phone book, you can:
RCreate new contacts (Ypage 102)
RAdd information to contacts (Ypage 103)
RSearch for contacts (Ypage 101)
RStore contacts (Ypage 103)
RDelete contacts (Ypage 103)
Further information on importing contacts
(
Ypage 109).
When you import, save, edit or add contacts,
they will be permanently saved in the multime-
dia system. These contacts will remain available
even when you connect the multimedia system
to a different mobile phone. You can view these contacts even without a mobile phone.
Calling up the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
If the phone book contains contacts, they will
be displayed in alphabetical order. The char-
acter bar at the bottom of the display is active.
You can now search for a contact
(
Ypage 101).
Further information on the symbols shown
(
Ypage 101).
iYou can also call up the phone book with the
multifunction steering wheel; see the Vehi-
cles Operator's Manual.
Symbol overview
Sym-
bolExplanation
ÆContact that has been entered, edi-
ted or saved in the multimedia sys-
tem
\Contact with voice tag
These contacts have also been
assigned a voice tag. For more infor-
mation, see the separate operating
instructions.
ÃContact that was called up from a
mobile phone
¯Contact imported from the SD mem-
ory card or USB device
®Contact imported via the Bluetooth®
interface
Searching for a contact
Using the character bar
You determine the first letter of the contact you
are looking for with the first character you enter.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there
are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana
andJohn, the beginnings of the
Phone book101
Telephone
Z

names are identical. The next different char-
actersAandOare offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo select ¬: turn and press the controller.
The contacts in the phone book are displayed.
XTo select a contact: turn and press the con-
troller.
The Gsymbol indicates that a contact contains
more than one phone number.
XTo select a contact with the Gsymbol: turn
the controller and press to confirm.
The phone numbers are displayed. The G
symbol changes to I.
Back to the character bar
XPress the %button repeatedly until the
character bar is displayed.
Information about character entry (
Ypage 30).
Using the touchpad
You determine the first letter of the contact you
are looking for with the first character you enter.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the phone book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 26).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
phone book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Using the multifunction steering wheel
XDial a number from the phone book; see the
vehicle Operator's Manual.
Displaying the details of a contact
XTo highlight a contact in the phone book: turn
the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The detailed view appears.
Closing the detailed display
XTo select %: slide 8and press the con-
troller.
Adding a new contact
XSlide 5the controller repeatedly in the
phone book until the selection list appears.
XTo select G: slide 9the controller.
XTo select New: turn and press the controller.
XTo select a category for the number, e.g.
Home: turn the controller and press to confirm.
XTo select a telephone category, e.g. MobilePhone: turn the controller and press to con-
firm.
If you have marked a number as favored, it
appears at the top of the list and is highligh-
ted.
102Phone book
Telephone