2017 MERCEDES-BENZ G-Class Owner's Manual

The system is availableif:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
availablefor transmitting data to the Cus-
tomer Center
Ras ervice subscription is available
Determining the location of the vehicle on amap
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during acall, proceed as
follows:
XPress the WorX button on the multi-
function steerin gwheel.
or
XUse the multimedia system volume control.
The system offers various services, e.g.:
RAutomatic and manual emergencyc all
RRoadside Assistance call
RInfo call
You can find information and adescription of all
availablef eatures under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out aself-diagnosis.
Am alfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing button scontinues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
Rafter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If am alfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz ServiceC enter or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)o r
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergencyi f:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is afire after an accident
Rthe vehicle is on adangerous section of
road
Rthe vehicle is not visible or cannot easily be seen by other road users, particularly when
dark or in poor visibility conditions
There is arisk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to asafe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordanc ewith national regula-
tions, e. g. with awarning triangle.
General notes
Observe the notes on system activation
(Ypage 214).
An emergencyc all is dialed automatically if an
air bag or Emergency Tensionin gDevice is trig-
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gered. You cannot end an automatically trig-
gered emergencycall yourself.
An emergencyc all can also be initiated man-
ually.
As soon as the emergencyc all has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergencyi s
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergencyc all has been initi-
ated, avoice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupantsr espond, the
Mercedes-Benz Customer Assistance Center
attempt stoget more information on the
emergency.
Rif there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergencyc all is concluded.
XWait foravoice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergencyc all, close cover:.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;,you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
RoadsideA ssistance button
XTo call:press Roadside Assistance but-
ton :.
This initiates acall to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
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multifunction display.The audio outpu tis
muted.
If ac onnection can be made ,the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If am obilep hone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehiclei dentification number
The multimedia system display indicates that a
call is active. During the call ,you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice outpu tisnot available in this case.
Av oice connection is established betweent he
Mercedes-Benz Customer Assistance Center
and the vehicleo ccupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertai nthe nature of the problem
(
Ypage 220).
The Mercedes-Benz Customer Assistance Cen-
ter either sends aqualified Mercedes-Benz tech-
nician or makes arrangements for you rvehicle
to be transported to the nearest Mercedes-Benz Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more informatio ninthe separate
mbrace manual.
The system has not been abletoi nitiateaRoad-
side Assistance call ,if:
Rthe F indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobilep hone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Info call button
XTo call: press Info call button :.
This initiates acall to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes whilet he connection is being made.
The ConnectingC all
message appears in
the multifunction display .The audio outpu tis
muted.
If ac onnection can be made ,the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If am obilep hone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehiclei dentification number
The multimedia system display indicates that a
call is active. During the call ,you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice outpu tisnot available in this case.
Av oice connection is established betweent he
Mercedes-Benz Customer Assistance Center
and the vehicleo ccupants.
You receive informatio nabou toperating your
vehicle, aboutt he nearest Mercedes-Benz Ser-
vice Center and abouto ther products and serv-
ices from Mercedes-Benz.
You can find further informatio nonthe mbrace
system under "Owners Online" at http://
www.mbusa.com.
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The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in theïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steerin gwheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergencyc all can
still be initiated. In this case, an emergencyc all
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergencyc all can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When acall is initiated, the audio system is
muted.
The mobile phone is no longer connected to the multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
as afe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with anavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search &Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
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Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enteradestination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the correspondingb utton on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
settingupy our mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up atransmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 104).
The transmitted destination address is loaded
into the vehicle's navigation system.
Ad isplay message appears, asking whether
navigation should be started.
XSelectYesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benzv ehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer AssistanceC enter.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and adata connection is possible.
XContact the following service hotlines:
Mercedes-BenzC ustomer AssistanceC enter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-BenzC ustomer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer AssistanceC enter.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and adata connection is possible.
XContact the following service hotlines:
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Mercedes-BenzCustomer Assistanc eCenter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue anumbered incident
report.
XThis number will be forwarded to the
Mercedes-BenzC ustomer Assistanc eCenter
together with your PIN.
The Mercedes-BenzC ustomer Assistance
Center then tries to locate the system. The
Mercedes-BenzC ustomer Assistanc eCenter
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistanc eCenter is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistanc eCenter can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistanc eCenter.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-BenzS ervice
Center or arecovery vehicle is called.
If vehicle data need to be transferred during an
Info call or aRoadside Assistanc ecall, this is
initiated by the Customer Assistanc eCenter. You will see the
Roadside Assistance Con‐
nectedmessage in the display.Ift he Vehicle
Health Check can be started, the RequestforVehicle Diagnostics Received Startvehicle diagnostics?message appears in
the display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 104).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to asafe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
,the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistanc eCenter is terminated.
You will see the Vehicle diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistanc eCenter.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistanc eCenter. If aservice is due, the display
shows amessage to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 28).
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Information on Roadside Assistance
(Ypage 25).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
Aroute can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once aroute has been received by the naviga-
tion system, you wills ee theDo
youwanttostart route guidance? DestinationReceived destination has been savedin "Previous destinations".message on
the multimedia system display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
,the saved route can be called
up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be calledu p
again.
Speed alert
You can define the uppers peed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
am essagew illbesent to the Customer Assis-
tance Center. The Customer Assistance Center
then forward sthis information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message,e -mail or an automated
call.
The data you receive contains the following
information:
Rthe location where the speed limitw as excee-
ded
Rthe time at which the speed limitw as excee-
ded
Rthe selected speed limitw hich was exceeded
Geo fencing
Geo fencing allows you to select areasw hich the
vehicle shoul dnot enter or leave. You willb e
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or an automated call.
The area can be determined as either acircle or
ap olygon with amaximum of ten corners. You
can specify up to ten areass imultaneously. Dif-
ferent settings are possible for each area.
These settings can be calledupu nder "Owners
Online" at http://www.mbusa.com.
Alternatively,y ou can trigger an Info call and
notify the customer service representative that
you wish to activate geo-fencing.
Currently inactive areasc an be activated by text
message.
Triggering the vehicle alarm
With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec- onds. Afterwards, the alarm switches off.
Brush guard (USA only)
If the brush guard has to be removed, contact a
qualifieds pecialist workshop.
Garage door opener
General notes
You can use the HomeLink®garage door opener
integrated into the rear-view mirror to operate
up to three different gate/garage door opener
systems.
Certai ngarage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact aMercedes-Benz Service
Center.
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Alternatively,you can cal lthe following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515( free of
charge)
Mor einformatio nonHomeLink
®and/or com-
patible products is also availabl eonline at
http://www.homelink.com.
Notesont he declaratio nofconformity
(
Ypage 127).
USA: FCC ID: CB2HMIHL4
Canada: IC:2 79B-HMIHL4
USA only:
Thi sd evice complies with Part 15 of the FCC
Rules. Operatio niss ubject to the following two
conditions:
1. Thi sdevice mayn ot cause harmfuli nterfer-
ence ,and
2. thisd evice must accept any interference
received, including interference thatm aycause
undesired operation.
Any unauthorized modification to thisd evice
could voidt he user'sauthority to operate the
equipment.
Canad aonly:
Thi sd evice complies with RSS-210 of Industry
Canada. Operatio niss ubject to the following
two conditions:
1. Thi sdevice mayn ot cause harmfuli nterfer-
ence ,and
2. thisd evice must accept any interference
received, including interference thatm aycause
undesired operation.
Any unauthorized modification to thisd evice
could voidt he user'sauthority to operate the
equipment.
Important safety notes
GWARNING
Whe nyou operate or programt he garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trappe dorstruck by the
garage door. There is ariskofi njury.
Whenusing the integrated garage door
opener, always make sure thatn obodyis
withint he range of movement of the garage
door.
GWARNING
Combustion engine semitp oiso nousexhaust
gases such as carbo nmonoxide. Inhaling
thes eexhaus tgases lead stopoisoning. There
is ar iskoff atalinjury.T herefore neve rleave
the engine running in enclose dspaces with-
outs ufficient ventilation.
Programming
Programming
Pa ya ttentio ntothe "Important safety notes"
(Ypage 222).
Garage door remote control Ais not included
with the integrated garage door opener.
XDelete the memory of the integrated remote
control(Ypage 224) before programming it
for the first time.
XTurn the SmartKeytop osition 2
(Ypage 104 )inthe ignition lock.
XSelect one of buttons ;to? to us etoc on-
trol the garage door drive.
XTo start programmin gmode: press and
hol done of buttons ;to? on the integrated
garage door opener.
The garage door opene risnow in program-
ming mode. After ashort time ,indicator
lamp :will start flashing. It flashesa pprox-
imatelyo nce persecond.
Indicato rlam p: flashesi mmediatelyt he
first time thatt he transmitterbutton is pro-
grammed. If thist ransmitterbutton has
already been programmed, indicator lamp :
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