2017 MAZDA MODEL CX-3 Owners Manual (in English)

5–127
Interior Features
Bluetooth®
*Some models.
Troubleshooting *
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


y U.S.A. 
 Phone: 800-430-0153 (Toll-free)
 Web: www.MazdaUSA.com/bluetooth



y Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca



y Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free)
 Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure. y Clear “Mazda” stored in the device.
y Perform pairing again.

Unable to perform pairing
The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit
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5–128
Interior Features
Bluetooth®
N O T E
 


y When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


y If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 


y Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 


y If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


y The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


y The device contacts or is covered by a metal object or body.



y The device is set to power-saving mode. 



y Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 


y The Bluetooth ® connection of the device is disconnected.



y Noise occurs in the Hands-Free audio.



y Hands-Free operates slowly.


Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
y Excessive, slow speech.
y Excessive, forceful speech
(shouting).

y Speaking before the beep sound
has ended.

y Loud noise (speaking or noise from
outside/inside vehicle).

y A i rÀ ow from A/C is blowing
against the microphone.
y
Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
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5–129
Interior Features
Bluetooth®
Symptom Cause Solution method
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
dif¿ cult. By carrying out the following
measures, the rate of recognition
will improve.
y Clear memory from the phonebook
which is not used very often.

y Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice. —
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the Talk
button.

Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device. —
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically. Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required. —

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5–130
Interior Features
Interior Equipment
*Some models.
Sunvisors
When you need a sunvisor, lower it for use
in front or swing it to the side.

Sunvisor

Side Extension Sunvisors *
The visor extender extends the sunvisor's
range of sun shading.
To use, pull it out.


CAUTION
When moving the sunvisor, retract the
visor extender to its original position.
Otherwise, the visor extender could hit
the rearview mirror.

Vanity Mirrors
To use the vanity mirror, lower the
sunvisor.
Interior Lights
N O T E
Do not leave the lights on for long periods
while the engine is turned off. Otherwise,
the battery power could be depleted.

Overhead Lights
Switch
Position Overhead Lights


Light off

y Light is on when any door is open
y Light is on or off when the
illuminated entry system is on

Light on



Front


Rear

N O T E
The rear overhead light also turn on and
off when the front overhead light switch is
operated.

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5–131
Interior Features
Interior Equipment
Map Lights
When the overhead light switch is in the
door or off position, press the lens to
illuminate the map lights, and then press
the lens again to turn them off.



N O T E
The map lights will not turn off even if the
lens is pressed in the following cases:
 


y The overhead light switch is in the ON
position.
 


y The overhead light switch is in the door
position with the door open.
 


y The illuminated entry system is on.
Luggage Compartment Lights



Switch
Position Luggage Compartment Light


Light off


Light on when the liftgate is open
Illuminated Entry System
The overhead lights (switch is in the
DOOR position) turn on when any of
the following operations is done with the
ignition switched off.
 


y Turn on for about 30 seconds when the
driver's door is unlocked.
 


y Turn on for about 15 seconds when a
door is opened with a key left in the
vehicle and then the door is closed.
 


y Turn on for about 5 seconds when a
door is opened from the outside with a
key being carried and then the door is
closed.

The overhead lights (switch is in the
DOOR position) turn on for about 15
seconds when the ignition is switched off.
The overhead lights turn off immediately
in the following cases:
 


y The ignition is switched on and all doors
are closed.
 


y The driver's door is locked.
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5–132
Interior Features
Interior Equipment
N O T E
 


y Battery saver 
 If any door is left open with the
overhead light switch in the DOOR
position, or the liftgate is left open, the
overhead light or luggage compartment
light turns off after about 30 minutes to
prevent battery depletion.
 


y To prevent battery depletion, if the
interior lights remain turned on (the
interior light switch is in the ON
position or an interior light is turned
on by pressing the lens of the interior
light), they turn off automatically under
the following conditions:
 


y No operations are done for about 30
minutes after the ignition is switched
off.
 


y When the LOCK button on the key
is pressed or the request switch
is pressed to lock the doors on
vehicles with the advanced keyless
function after the ignition is switched
off (interior lights turn off a few
seconds).
  In addition, if the following operations
are performed after turning the interior
lights off, they will turn on again.
 


y The ignition is switched to a position
other than OFF.
 


y A door is opened.



y A door is unlocked. 



y The operation of the illuminated entry
system can be changed.
  Refer to Personalization Features on
page 9-10 .

Accessory Sockets
Only use genuine Mazda accessories or
the equivalent requiring no greater than
120 W (DC 12 V, 10 A).
The ignition must be switched to ACC or
ON.



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5–133
Interior Features
Interior Equipment
CAUTION
 


¾ To prevent accessory socket damage or
electrical failure, pay attention to the
following:
 


¾ Do not use accessories that require
more than 120 W (DC 12 V, 10 A).
 


¾ Do not use accessories that are not
genuine Mazda accessories or the
equivalent.
 


¾ Close the cover when the accessory
socket is not in use to prevent foreign
objects and liquids from getting into
the accessory socket.
 


¾ Correctly insert the plug into the
accessory socket.
 


¾ Do not insert the cigarette lighter into
the accessory socket.
 


¾ Noise may occur on the audio playback
depending on the device connected to
the accessory socket.
 


¾ Depending on the device connected
to the accessory socket, the vehicle's
electrical system may be aff ected,
which could cause the warning light to
illuminate. Disconnect the connected
device and make sure that the problem
is resolved. If the problem is resolved,
disconnect the device from the socket
and switch the ignition off . If the
problem is not resolved, consult an
Authorized Mazda Dealer.

N O T E
To prevent discharging of the battery, do
not use the socket for long periods with the
engine off or idling.

Cup Holder
WARNING
Never use a cup holder to hold hot
liquids while the vehicle is moving:
Using a cup holder to hold hot
liquids while the vehicle is moving is
dangerous. If the contents spill, you
could be scalded.

Do not put anything other than cups or
drink cans in cup holders:
Putting objects other than cups
or drink cans in a cup holder is
dangerous.
During sudden braking or
maneuvering, occupants could be
hit and injured, or objects could be
thrown around the vehicle, causing
interference with the driver and the
possibility of an accident. Only use a
cup holder for cups or drink cans.


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5–134
Interior Features
Interior Equipment
Bottle Holder
Bottle holders are on the inside of the
doors.

Bottle holder
CAUTION
Do not use the bottle holders for
containers without caps. The contents
may spill when the door is opened or
closed.

Storage Compartments
WARNING
Keep storage boxes closed when
driving:
Driving with the storage boxes open is
dangerous. To reduce the possibility of
injury in an accident or a sudden stop,
keep the storage boxes closed when
driving.

Do not put articles in storage spaces
with no lid:
Putting articles in storage spaces with
no lid is dangerous as they could be
thrown around the cabin if the vehicle
is suddenly accelerated and cause
injury depending on how the article is
stored.

CAUTION
Do not leave lighters or eyeglasses
in the storage boxes while parked
under the sun. A lighter could explode
or the plastic material in eyeglasses
could deform and crack from high
temperature.

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