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•“Menu Radio” (to switch to the radio menu)
• “Main Menu” (to switch to the main menu)
Satellite Radio
To switch to satellite radio mode, say “Sat” or “Satellite
Radio.” In this mode, you may say the following com-
mands:
•“Channel Number” (to change the channel by its spoken
number)
• “Next Channel” (to select the next channel)
• “Previous Channel” (to select the previous channel)
• “List Channel” (to hear a list of available channels)
• “Select Name” (to say the name of a channel)
• “Menu Radio” (to switch to the radio menu)
• “Main Menu” (to switch to the main menu)
Disc Mode
To switch to the disc mode, say “Disc.” In this mode, you
may say the following commands:
•“Track” (#) (to change the track)
• “Next Track” (to play the next track) •
“Previous Track” (to play the previous track)
• “Main Menu” (to switch to the main menu)
USB Mode
To switch to USB mode, say “USB.” In this mode, you may
say the following commands:
•“Next Track” (to play the next track)
• “Previous Track” (to play the previous track)
• “Play” (to play an Artist Name, Playlist Name, Album
Name, Track Name, etc.)
Bluetooth Streaming (BT) Mode
To switch to Bluetooth Streaming (BT) mode, say
“Bluetooth Streaming.” In this mode, you may say the
following commands:
•“Play” (to play the current track)
• “Pause” (to pause the current track)
• “Next Track” (to play the next track)
• “Previous Track” (to play the previous track)
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Memo Mode
To switch to the voice recorder mode, say “Memo.” In this
mode, you may say the following commands:
•“New Memo” (to record a new memo) — During the
recording, you may push the Voice Command
but-
ton to stop recording. You proceed by saying one of
the following commands:
– “Save” (to save the memo)
– “Continue” (to continue recording)
– “Delete” (to delete the recording)
• “Play Memos” (to play previously recorded memos) —
During the playback you may push the Voice Command
button to stop playing memos. You proceed by
saying one of the following commands:
– “Repeat” (to repeat a memo)
– “Next” (to play the next memo)
– “Previous” (to play the previous memo)
– “Delete” (to delete a memo)
– “Delete All” (to delete all memos)
Setup
To switch to system setup, you may say one of the
following:
• “Change to setup”
• “Switch to system setup”
• “Main menu setup”
• “Switch to setup”
In this mode, you may say the following commands:
• “Language English”
• “Language French”
• “Language Spanish”
• “Tutorial”
• “Voice Training”
NOTE: Keep in mind that you have to push the Voice
Command
button first and wait for the beep before
speaking the “Barge In” commands.
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Voice Training
For users experiencing difficulty with the system recogniz-
ing their voice commands or numbers the Uconnect Voice
“Voice Training” feature may be used.
1. Push the Voice Command
button, say “System
Setup” and once you are in that menu then say “Voice
Training.” This will train your own voice to the
system and will improve recognition.
2. Repeat the words and phrases when prompted by Uconnect Voice. For best results, the “Voice Training”
session should be completed when the vehicle is parked,
engine running, all windows closed, and the blower fan
switched off. This procedure may be repeated with a
new user. The system will adapt to the last trained voice
only.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does not satisfactorily “clear” by the repositioning of the an-
tenna, it is recommended that the radio volume be turned
down or off during mobile phone operation when not
using Uconnect (if equipped).
Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless radio is
far below the FCC radio frequency exposure limits. Nev-
ertheless, the wireless radio will be used in such a manner
that the radio is 20 cm or further from the human body.
The internal wireless radio operates within guidelines
found in radio frequency safety standards and recommen-
dations, which reflect the consensus of the scientific com-
munity.
The radio manufacturer believes the internal wireless radio
is safe for use by consumers. The level of energy emitted is
far less than the electromagnetic energy emitted by wire-
less devices such as mobile phones. However, the use of
wireless radios may be restricted in some situations or
environments, such as aboard airplanes. If you are unsure
of restrictions, you are encouraged to ask for authorization
before turning on the wireless radio.
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This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE:
• This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment gener-
ates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio commu-
nications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. •
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of
the following measures:
1. Increase the separation between the equipment and receiver.
2. Consult the dealer or an experienced radio technician for help.
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
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4. Do not use solvents such as benzene, thinner, cleaners,or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
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Page 407 of 429
CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ........................406
▫ Prepare For The Appointment ..............406
▫ Prepare A List ........................ .406
▫ Be Reasonable With Requests ..............406
IF YOU NEED ASSISTANCE ................406
▫ FCA US LLC Customer Center .............407
▫ FCA Canada Inc. Customer Center ...........407
▫ In Mexico Contact ..................... .407
▫ Puerto Rico And U.S. Virgin Islands ..........407▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................407
▫ Service Contract .......................408
WARRANTY INFORMATION ...............409
MOPARPARTS .........................409
REPORTING SAFETY DEFECTS .............409
▫ In The 50 United States And Washington, D.C. . .409
▫ In Canada ............................409
PUBLICATION ORDER FORMS .............409
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
406 CUSTOMER ASSISTANCE