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Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109 Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
11
CUSTOMER ASSISTANCE 407
Page 410 of 429

Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New VehicleLimited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
408 CUSTOMER ASSISTANCE
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WARRANTY INFORMATION
See the Warranty Information Booklet, located in the
owners information kit, for the terms and provisions of
FCA US LLC warranties applicable to this vehicle and
market.
MOPAR PARTS
MOPAR fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should imme-
diately inform the National Highway Traffic Safety Admin-
istration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized dealer
or FCA US LLC.To contact NHTSA, you may call the Vehicle Safety Hotline
toll free at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
If you prefer mailing your payment, please call for an order
form.
NOTE:
A street address is required when ordering manu-
als (no P.O. Boxes).11
CUSTOMER ASSISTANCE 409
Page 412 of 429

Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
410 CUSTOMER ASSISTANCE
Page 413 of 429
Page 414 of 429

Adding Engine Coolant (Antifreeze).............296
Adding Fuel ............................. .221
Adding Washer Fluid ........................287
Additives, Fuel ............................337
Adjust Down .................................37
Forward ................................37
Rearward ...............................37
Up....................................37
AirBag ................................ .165
Air Bag Operation ........................167
Air Bag Warning Light .....................164
Enhanced Accident Response .............173, 276
Event Data Recorder (EDR) .................276
If A Deployment Occurs ....................172
Knee Impact Bolsters ..................... .167
Maintaining Your Air Bag System .............173
Side Air Bags .......................... .168
Transporting Pets ........................191
Air Bag Light .......................111, 164, 192
Air Bag Maintenance ........................173
Air Cleaner, Engine (Engine Air Cleaner Filter) ......291
Air Conditioner Maintenance ..................289
Air Conditioning ............................55
Air Conditioning Controls .....................55 Air Conditioning Filter
....................66, 290
Air Conditioning, Operating Tips .............65, 67
Air Conditioning Refrigerant ...............289, 290
Air Conditioning System ................55, 64, 289
Air Pressure, Tires ..........................314
Alarm (Security Alarm) ......................113
Alarm System (Security Alarm) .................25
Alterations/Modifications, Vehicle ................7
Antenna, Satellite Radio ..................... .361
Antifreeze (Engine Coolant) ................295, 339
Capacities ............................. .339
Disposal ...............................298
Anti-Lock Brake System (ABS) .................130
Anti-Lock Warning Light .....................120
Assistance T owing.........................
.382
Assist, Hill Start .......................... .132
Automatic Dimming Mirror ....................44
Automatic Door Locks .....................30, 31
Automatic Temperature Control (ATC) ............64
Automatic Transaxle .........................21
Fluid Level Check ........................303
Automatic Transmission ............204, 205, 301, 302
Fluid And Filter Changes ...................303
Fluid Level Check ........................302
Fluid Type .......................301, 302, 342
412 INDEX
Page 415 of 429

Gear Ranges........................ .206, 211
Special Additives .....................301, 303
Axle Fluid ...............................342
Battery ..................................114
Charging System Light .....................114
Belts, Seat ............................... .192
Body Mechanism Lubrication ..................292
B-Pillar Location .......................... .309
Brake Assist System ........................ .132
Brake Fluid ...............................342
Brake, Parking ............................ .200
Brakes ................................. .332
Brake System ..........................299, 332
Master Cylinder ........................ .299
Parking ...............................200
Warning Light ...........................112
Brake/Transmission Interlock ..................205
Bulb Replacement ..........................245
Bulbs, Light .......................... .194, 245
Calibration, Compass ........................108
Camera, Rear ............................ .219
Capacities, Antifreeze (Engine Coolant) ...........339
Capacities, Fluid .......................... .339Caps, Filler
Fuel ................................. .221
Oil (Engine) ..................... .284, 285, 288
Power Steering ..........................215
Radiator (Coolant Pressure) .................297
Carbon Monoxide Warning ................191, 338
Cargo Area Cover ...........................75
Cargo Area Features .........................75
Cargo Compartment .........................75
Light ..................................75
Luggage Carrier ..........................92
Cargo Light ...............................75
Cargo Load Floor ...........................76
Cargo Tie-Downs ...........................77
Car Washes ...............................326
Cellular Phone ........................ .371, 401
Center High
Mounted Stop Light ...............247
Certification Label ..........................222
Chains, Tire ............................. .323
Changing A Flat Tire .....................251, 305
Check Engine Light (Malfunction Indicator Light). . . .127
Checking Your Vehicle For Safety ...............191
Checks, Safety ............................ .191
Child Restraint ............................174
12
INDEX 413
Page 416 of 429

Child RestraintsBooster Seats ............................178
Child Restraints ........................ .174
Child Seat Installation .....................188
How To Stow An Unused ALR Seat Belt ........186
Infants And Child Restraints ................177
Lower Anchors And Tethers For Children .......181
Older Children And Child Restraints ...........177
Seating Positions ........................ .180
Child Safety Locks ..........................32
Clean Air Gasoline ........................ .335
Cleaning Wheels ............................... .322
Climate Control ............................55
Clock ............................... .345, 353
Clutch ................................. .299
Clutch Fluid ............................. .299
Coin Holder ...............................85
Cold Weather Operation ..................... .198
Compact Disc (CD) Maintenance ................402
Compact Spare Tire ........................ .320
Compass .................................109
Compass Calibration ........................108
Compass Variance ..........................108 Connector
UCI ..................................366
Universal Consumer Interface (UCI) ...........366
Console ..................................85
Contract, Service .......................... .408
Coolant (Antifreeze) ........................ .339
Coolant Pressure Cap (Radiator Cap) .............297
Cooling System ........................ .286, 294
Adding Coolant (Antifreeze) .................296
Coolant Level ....................287, 295, 298
Disposal Of Used Coolant ..................298
Drain, Flush, And Refill ....................295
Inspection ............................. .298
Points To Remember ..................... .298
Pressur e
Cap ............................297
Radiator Cap .......................... .297
Selection Of Coolant (Antifreeze) ..........295, 340
Corrosion Protection ........................326
Cupholders ...............................85
Customer Assistance ........................406
Dealer Service ............................ .287
Defroster, Windshield ........................192
Delay (Intermittent) Wipers ....................52
Diagnostic System, Onboard ...................125
414 INDEX