2017 FORD C MAX ENERGI Owners Manual

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ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
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Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provide
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services to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 306).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
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Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 306).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 306).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
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We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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