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SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. Thepressure in an overfilled tank maycause leakage and lead to fuel sprayand fire.
The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler inlet, do not refueluntil the sound stops. Otherwise, fuel mayspray out, which could cause seriouspersonal injury.
Fuels can cause serious injury ordeath if misused or mishandled.
Flow of fuel through a fuel pumpnozzle can produce static electricity.This can cause a fire if you are fillingan ungrounded fuel container.
Fuel may contain benzene, which isa cancer-causing agent.
When refueling always shut theengine off and never allow sparks oropen flames near the fuel tank fillervalve. Never smoke or use a cell phonewhile refueling. Fuel vapor is extremelyhazardous under certain conditions. Avoidinhaling excess fumes.
Observe the following guidelines whenhandling automotive fuel:
•Extinguish all smoking materials andany open flames before refueling yourvehicle.
•Always turn off the vehicle beforerefueling.
•Automotive fuels can be harmful orfatal if swallowed. Fuel such asgasoline is highly toxic and ifswallowed can cause death orpermanent injury. If fuel is swallowed,call a physician immediately, even if nosymptoms are immediately apparent.The toxic effects of fuel may not bevisible for hours.
•Avoid inhaling fuel vapors. Inhaling toomuch fuel vapor of any kind can leadto eye and respiratory tract irritation.In severe cases, excessive or prolongedbreathing of fuel vapor can causeserious illness and permanent injury.
•Avoid getting fuel liquid in your eyes. Iffuel is splashed in the eyes, removecontact lenses (if worn), flush withwater for 15 minutes and seek medicalattention. Failure to seek propermedical attention could lead topermanent injury.
•Fuels can also be harmful if absorbedthrough the skin. If fuel is splashed onthe skin, clothing or both, promptlyremove contaminated clothing andwash skin thoroughly with soap andwater. Repeated or prolonged skincontact with fuel liquid or vapor causesskin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiramfor the treatment of alcoholism.Breathing gasoline vapors could causean adverse reaction, serious personalinjury or sickness. If fuel is splashed onthe skin, wash the affected areasimmediately with plenty of soap andwater. Consult a physician immediatelyif you experience any adverse reactions.
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FUEL QUALITY
Choosing the Right Fuel
Your vehicle is designed to operate onregular unleaded gasoline with a minimumpump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those inhigh altitude areas, offer fuels posted asregular unleaded gasoline with an octanerating below 87. We do not recommendthese fuels.
For best overall vehicle and engineperformance, premium fuel with an octanerating of 91 or higher is recommended. Theperformance gained by using premium fuelis most noticeable in hot weather.
Do not use any fuel other than thoserecommended because they could lead toengine damage that will not be covered bythe vehicle Warranty.
Note:Use of any fuel other than thoserecommended can impair the emissioncontrol system and cause a loss of vehicleperformance.
Do not use:
•Diesel fuel.
•Fuels containing kerosene or paraffin.
•Fuel containing more than 15% ethanolor E85 fuel.
•Fuels containing methanol.
•Fuels containing metallic-basedadditives, including manganese-basedcompounds.
•Fuels containing the octane boosteradditive, methylcyclopentadienylmanganese tricarbonyl (MMT).
•Leaded fuel (using leaded fuel isprohibited by law).
The use of fuels with metallic compoundssuch as methylcyclopentadienylmanganese tricarbonyl (commonly knownas MMT), which is a manganese-basedfuel additive, will impair engineperformance and affect the emissioncontrol system.
Do not be concerned if the enginesometimes knocks lightly. However, if theengine knocks heavily while using fuel withthe recommended octane rating, contactan authorized dealer to prevent any enginedamage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functionaland the fuel fresh.
If you mainly use your vehicle in electricpower mode without refueling, the gasolinein the fuel tank may become stale due toaging. Stale gasoline can damage theengine and fuel system.
Your vehicle automatically switches to fuelfreshness mode if you do not refuel yourvehicle with fresh fuel within an 18-monthperiod. Fuel freshness mode protects yourvehicle from potential engine and fuelsystem damage caused by using stale fuel.
Note:If you do not add new fuel during an18-month period, fuel freshness mode willuse fuel until approximately 1.2 gal (4.5 L)of fuel remains in the fuel tank.
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During fuel freshness mode:
•The information display will indicatefuel freshness mode is active.
•The vehicle will only run in hybrid mode.EV Now mode will not be available.
•Most of the plug-in power will bestored until fuel freshness mode iscompleted.
Note:EV Now mode resumes when lessthan 1.2 gal (4.5 L) of fuel remains in the fueltank.
Note:When the fuel level is less thanone-quarter full, refueling your vehicle willend fuel freshness mode.
Note:We recommend you use a fuelstabilizer if you use less than a full tank offuel during an 18-month period.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is under the luggagecompartment floor covering.
RUNNING OUT OF FUEL
Running out of fuel can cause damage notcovered by the vehicle Warranty.
If your vehicle runs out of fuel:
•Add a minimum of 1.3 gal (5 L) of fuelto restart the engine. If your vehicle isout of fuel and on a steep slope, morefuel may be required.
•You may need to switch the ignitionfrom off to on several times afterrefueling to allow the fuel system topump the fuel from the tank to theengine. When restarting, cranking timetakes a few seconds longer thannormal.
Filling a Portable Fuel Container
Use the following guidelines to avoidelectrostatic charge build-up, which canproduce a spark, when filling anungrounded fuel container:
•Only use an approved fuel container totransfer fuel to your vehicle. Place thecontainer on the ground when filling it.
•Do not fill a fuel container when it isinside your vehicle (including the cargoarea).
•Keep the fuel pump nozzle in contactwith the fuel container when filling it.
•Do not use a device that holds the fuelpump nozzle lever in the fill position.
Adding Fuel From a Portable FuelContainer
WARNINGS
Do not insert the nozzle of a fuelcontainer or an aftermarket funnelinto the fuel system filler neck. Thismay damage the fuel system filler neck orits seal and cause fuel to run onto theground.
Do not try to pry open or push openthe capless fuel system with foreignobjects. This could damage the fuelsystem and its seal and cause injury to youor others.
Do not dispose of fuel in thehousehold refuse or the publicsewage system. Use an authorizedwaste disposal facility.
When refueling the vehicle fuel tank froma fuel container, use the fuel filler funnelincluded with your vehicle. See Fuel FillerFunnel Location (page 144).
Note:Do not use aftermarket funnels asthey will not work with the capless fuelsystem and can damage it.
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When refueling the vehicle fuel tank froma fuel container, do the following:
1.Fully open the fuel tank filler door untilit engages.
2.Fully insert the fuel filler funnel into thefuel tank filler pipe opening.
3. Add fuel to your vehicle from the fuelcontainer.
4. Remove the fuel filler funnel from thefuel tank filler pipe opening.
5. Fully close the fuel tank filler door.
6. Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
REFUELING
WARNINGS
Fuel vapor burns violently and a fuelfire can cause severe injuries.
Read and follow all the instructionson the pump island.
WARNINGS
When refueling always shut theengine off and never allow sparks oropen flames near the fuel tank fillervalve. Never smoke or use a cell phonewhile refueling. Fuel vapor is extremelyhazardous under certain conditions. Avoidinhaling excess fumes.
Stay outside your vehicle and do notleave the fuel pump unattendedwhen refueling your vehicle.
Keep children away from the fuelpump. Never let children pump fuel.
Wait at least 10 seconds beforeremoving the fuel pump nozzle toallow any residual fuel to drain intothe fuel tank.
Stop refueling after the fuel pumpnozzle automatically shuts off for thesecond time. Failure to follow thiswill fill the expansion space in the fuel tankand could lead to fuel overflowing.
Do not remove the fuel pump nozzlefrom its fully inserted position whenrefueling.
The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler inlet, do not refueluntil the sound stops. Otherwise, fuel mayspray out, which could cause seriouspersonal injury.
Easy Fuel™ Capless System
Your vehicle has an auto-sealing featurethat locks the fuel tank refueling valve andthe fuel filler door. Before you can refuelyour vehicle, you must press the fuel fillerdoor release button on the instrumentpanel. Pressing the button unlocks the fueltank refueling valve and opens the fuelfiller door.
Note: It can take up to fifteen seconds forthe fuel filler door to open.
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When refueling the vehicle fuel tank, dothe following:
1. When your vehicle has stopped, shiftinto park (P) and switch the ignitionoff.
1. When you stop your vehicle, shift intopark (P) or neutral (N) and switch theignition off.
2. Press the button on the driver door toopen the fuel filler door. The fuel fillerdoor can take up to 15 seconds to openbefore you can insert a fuel filler nozzle.
3. Insert the fuel pump nozzle up to thefirst notch on the nozzle A. Keep itresting on the cover of the fuel tankfiller pipe opening.
4. Hold the fuel pump nozzle in positionB when refueling. Holding the fuelnozzle in position A can affect the flowof fuel and shut off the fuel nozzlebefore the fuel tank is full.
5. Operate the fuel pump nozzle withinthe area shown.
6.Slightly raise the fuel pump nozzle andthen slowly remove it.
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7. Fully close the fuel tank filler door.
Note:Do not overfill the fuel tank to thepoint that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may rundown the drain hole which is below the fuelfiller inlet.
System Warnings
If the fuel filler door fails to open, aninformation message appears in theinformation display.
Description and ActionMessage
A warning message appearsin the information displaywhen the fuel system failsto depressurize or the fuelfiller door fails to open. Youmay have to use the fuelfiller door manual overridelever.
RefuelError SeeManual
If the information message appears, do thefollowing:
1. Check the fuel filler door for anythingthat may be obstructing its movement,for example ice or snow.
2. Remove any obstruction from the fuelfiller door.
3. Press the button on the driver door toopen the fuel filler door.
4. If the fuel filler door fails to open andthe information message remains inthe information display, use the fuelfiller door manual override lever.
Fuel Filler Door Manual Override Lever
The manual fuel filler door release lever isin the luggage compartment on the rightside behind a panel.
When using the manual fuel filler doorrelease lever to access the fuel filler inlet,do the following:
1. When your vehicle has stopped, shiftinto park (P) and switch the ignition on.
2. Remove the panel located in luggagecompartment on the right side.
3. Locate the manual fuel filler doorrelease lever.
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4. Pull the manual fuel filler door releaselever.
5. Switch the ignition off and refuel yourvehicle within 20 minutes. If more than20 minutes is required, fully close thefuel filler door and repeat theprocedure.
FUEL CONSUMPTION
The advertised capacity is the maximumamount of fuel that you can add to the fueltank after running out of fuel. Included inthe advertised capacity is an emptyreserve. The empty reserve is anunspecified amount of fuel that remainsin the fuel tank when the fuel gaugeindicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
Filling the Fuel Tank
For consistent results when refueling:
•Turn the ignition off before fueling; aninaccurate reading results if the engineis left running.
•Use the same fill rate(low-medium-high) each time the tankis filled.
•Allow no more than one automaticshut-off when refueling.
Results are most accurate when the fillingmethod is consistent.
Calculating Fuel Economy
Do not measure fuel economy during thefirst 1,000 mi (1,600 km) of driving (this isyour engine’s break-in period). A moreaccurate measurement is obtained after2,000 mi (3,200 km) to 3,000 mi(4,800 km). Also, fuel expense, frequencyof fill ups or fuel gauge readings are notaccurate ways to measure fuel economy.
1.Fill the fuel tank completely and recordthe initial odometer reading.
2. Each time you fill the fuel tank, recordthe amount of fuel added.
3. After at least three fill ups, fill the fueltank and record the current odometerreading.
4. Subtract your initial odometer readingfrom the current odometer reading.
To calculate L/100 km (liters per 100kilometers) fuel consumption, multiply theliters used by 100, then divide by kilometerstraveled. To calculate MPG (miles pergallon) fuel consumption, divide milestraveled by gallons used.
Keep a record for at least one month andrecord the type of driving (city or highway).This provides an accurate estimate of yourvehicle's fuel economy under currentdriving conditions. Keeping records duringsummer and winter will show howtemperature impacts fuel economy.
Conditions
•Heavily loading your vehicle reducesfuel economy.
•Carrying unnecessary weight in yourvehicle may reduce fuel economy.
•Adding certain accessories to yourvehicle such as bug deflectors, rollbarsor light bars, running boards and skiracks may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures.
•Fuel economy may decrease whendriving short distances.
•You will get better fuel economy whendriving on flat terrain than when drivingon hilly terrain.
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EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
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