The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
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Table of Contents
System Errors
If Cross Traffic Alert senses a problem withthe left or right sensor a message willappear in the information display. SeeInformation Messages (page 101).
Switching the System Off and On
You can temporarily switch Cross TrafficAlert off in the information display. SeeGeneral Information (page 92). Whenyou switch Cross Traffic Alert off, you willnot receive alerts and the informationdisplay will display a system off message.
Note:The Cross Traffic Alert switches onwhenever the ignition is switched on andready to provide appropriate alerts whenthe transmission is in reverse (R). CrossTraffic Alert will not remember the lastselected on or off setting.
You can also have Cross Traffic Alertswitched off permanently at an authorizeddealer. Once switched off permanently,the system can only be switched back onat an authorized dealer.
STEERING
Electric Power Steering
WARNINGS
The electric power steering systemhas diagnostic checks thatcontinuously monitor the system. Ifa fault is detected, a message displays inthe information display. Stop your vehicleas soon as it is safe to do so. Switch theignition off. After at least 10 seconds,switch the ignition on and watch theinformation display for a steering systemwarning message. If a steering systemwarning message returns, have the systemchecked by an authorized dealer.
WARNINGS
If the system detects an error, youmay not feel a difference in thesteering, however a serious conditionmay exist. Obtain immediate service froman authorized dealer, failure to do so mayresult in loss of steering control.
Your vehicle has an electric power steeringsystem. There is no fluid reservoir. Nomaintenance is required.
If your vehicle loses electrical power whileyou are driving, electric power steeringassistance is lost. The steering system stilloperates and you can steer your vehiclemanually. Manually steering your vehiclerequires more effort.
Extreme continuous steering may increasethe effort required for you to steer yourvehicle. This increased effort preventsoverheating and permanent damage tothe steering system. You do not lose theability to steer your vehicle manually.Typical steering and driving maneuversallow the system to cool and return tonormal operation.
Steering Tips
If the steering wanders or pulls, check for:
•Correct tire pressures.
•Uneven tire wear.
•Loose or worn suspensioncomponents.
•Loose or worn steering components.
•Improper vehicle alignment.
Note:A high crown in the road or highcrosswinds may also make the steeringseem to wander or pull.
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Driving Aids
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer checkand change the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 441).
The automatic transmission does not havea transmission fluid dipstick. Yourtransmission does not consume fluid.
An authorized dealer should check thefluid:
•If the transmission is not workingproperly.
•If you notice signs of fluid leakage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than therecommended brake fluid as this willreduce brake efficiency. Use ofincorrect fluid could result in the loss ofvehicle control, serious personal injury ordeath.
Only use brake fluid from a sealedcontainer. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage or failure. Failure to adhere to thiswarning could result in the loss of vehiclecontrol, serious personal injury or death.
Do not allow the fluid to touch yourskin or eyes. If this happens, rinse theaffected areas immediately withplenty of water and contact your physician.
WARNINGS
A fluid level between the MAX andMIN lines is within the normaloperating range and there is no needto add fluid. A fluid level not in the normaloperating range could compromise theperformance of the system. Have yourvehicle checked immediately.
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 282).
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electricpower steering (EPS) system. There is nofluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 282).
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Maintenance
CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.Only qualified personnel should service the air conditioning refrigerant system.Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
4.5 qt (4.3 L)Engine oil
8.2 qt (7.8 L)Engine coolant
8.8 qt (8.3 L)Engine coolant (Energi vehicles)
1.1 qt (1 L)Inverter system controller coolant
Between MIN and MAX on brake fluidreservoirBrake fluid
4.8 qt (4.5 L)Automatic transmission fluid*
Fill as requiredWindshield washer fluid
14 gal (53 L)Fuel tank
1.63 lb (0.74 kg)A/C Refrigerant
5.2 fl oz (153.8 ml)A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-AMotor oil:Motorcraft® SAE 0W-20 Synthetic Blend Motor OilXO-0W20-QSP
WSS-M97B44-D2Engine coolant (U.S.):Motorcraft® Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft® Orange Prediluted Antifreeze/Coolant
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Capacities and Specifications
SpecificationName
CVC-3DIL-B
WSS-M6C65-A2Brake fluid:Motorcraft® DOT 4 Low Viscosity (LV) High PerformanceMotor Vehicle Brake FluidPM-20
WSS-M2C938-AAutomatic transmission fluid (U.S.):MERCON LVMotorcraft® MERCON LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):MERCON LVMotorcraft® MERCON LV Automatic Transmission FluidCXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S.):Motorcraft® Premium Windshield Wash Concentratewith BitterantZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):Motorcraft® Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSH-M17B19-AA/C refrigerant (U.S.):Motorcraft® R-134a RefrigerantYN-19
WSH-M17B19-AA/C refrigerant (Canada):Motorcraft® R-134a RefrigerantCYN-16-R
—A/C refrigerant compressor oil:Motorcraft® Electric A/C Compressor OilYN-32
ESB-M1C93-BMulti-purpose grease:Motorcraft® Multi-Purpose Grease SprayXL-5
--Lock cylinders (U.S.):Penetrating and Lock LubricantXL-1
--Lock cylinders (Canada):Penetrating FluidCXC-51-A
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Capacities and Specifications
If you use oil and fluids that do not meetthe defined specification and viscositygrade, this may lead to:
•Component damage which is notcovered by the vehicle warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Degraded brake performance.
We recommend Motorcraft motor oil foryour vehicle. If Motorcraft oil is notavailable, use motor oils of therecommended viscosity grade that meetAPI SN requirements and display the APICertification Mark for gasoline engines. Donot use oil labeled with API SN servicecategory unless the label also displays theAPI certification mark.
An oil that displays this symbol conformsto current engine, emission system andfuel economy performance standards ofthe International Lubricants SpecificationAdvisory Council (ILSAC).
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that maynot be covered by your vehicle warranty.
Note:Ford recommends using DOT 4 LowViscosity (LV) High Performance Brake Fluidor equivalent meeting WSS-M6C65-A2. Useof any fluid other than the recommendedfluid may cause degraded brakeperformance and not meet the Fordperformance standards. Keep brake fluidclean and dry. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage and possible failure.
Note: Automatic transmissions that requireMERCON LV transmission fluid should onlyuse MERCON LV transmission fluid. The useof any other fluid may cause transmissiondamage.
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Capacities and SpecificationsE142732
Check Every 12 Months (C-MAX EnergiPlug-in Hybrid Only)
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 445).
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
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Scheduled Maintenance
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmental
waste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleMiles (kilometers)
Normal
7500-10000(12000-16000)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499(8000-11999)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999(4000-7999)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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Scheduled Maintenance