Page 625 of 716
6258-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48F09U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Vehicles with monochrome display:
Check that is shown on the multi-information display.
Vehicles with color display:
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still c annot be started, contact your Toyota
dealer.
Starting the engine
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Page 626 of 716

6268-2. Steps to take in an emergency
HIGHLANDER_U (OM48F09U)
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 538)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 229)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 668)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 148)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3
Page 627 of 716
6278-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48F09U)
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm, confirm
that the master key (vehicles
without a smart key system) or
electronic key (vehicles with a
smart key system) is being car-
ried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked.
(P. 84)
Open the hood. ( P. 505)
Connect the jumper cables according to the following procedure:
2.7 L 4-cylinder (1AR-FE) engine
If the vehicle batter y is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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2
3
Page 628 of 716
6288-2. Steps to take in an emergency
HIGHLANDER_U (OM48F09U)
3.5 L V6 (2GR-FE) engine
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
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4
Page 629 of 716
6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48F09U)
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key system: Open and close any of the doors
of your vehicle with the engine switch off.
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle's engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle's
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.4
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7
Page 630 of 716

6308-2. Steps to take in an emergency
HIGHLANDER_U (OM48F09U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on the first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will return to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initialized.
(P. 678)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Page 631 of 716

6318-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48F09U)
WARNING
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:
●Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
■ Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery:
●When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the battery.
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan or engine drive belt.
Page 632 of 716
6328-2. Steps to take in an emergency
HIGHLANDER_U (OM48F09U)
●The needle of the engine coolant temperature gauge ( P. 9 2 )
enters the red zone or a loss of engine power is experienced. (For
example, the vehicle sp eed does not increase.)
● Steam comes out from under the hood.
Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled
down sufficient ly, inspect the
hoses and radiator core (radia-
tor) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact your
Toyota dealer.
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL”
“LOW”
Radiator cap
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
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4
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