
TABLE OF CONTENTS6
HIGHLANDER_U (OM48F09U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 488
Cleaning and protecting the vehicle interior ........... 492
7-2. Maintenance Maintenance requirements ................... 495
General maintenance ........ 498
Emission inspection and maintenance (I/M)
programs ......................... 502
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 503
Hood.................................. 505
Positioning a floor jack ...... 507
Engine compartment ......... 508
Tires .................................. 520
Tire inflation pressure........ 531
Wheels .............................. 534
Air conditioning filter .......... 536
Wireless remote control/ electronic key battery ...... 538
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped
in an emergency .............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 563
If you think something is wrong ........................... 567
Fuel pump shut off system ............................. 568
If a warning light turns on or a warning buzzer
sounds ............................. 569
If a warning message is displayed...................... 578
If you have a flat tire .......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats.... 632
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

4306-1. Using the air conditioning system and defogger
HIGHLANDER_U (OM48F09U)
■Fogging up of the windows
●The windows will easily fog up when the humidity in the vehicle is high.
Turning on will dehumidify the air from the outlets and defog the wind-
shield effectively.
● If you turn off, the windows may fog up more easily.
● The windows may fog up if the recirculated air mode is used.
■ Outside/recirculated air mode
●When driving on dusty roads such as tunnels or in heavy traffic, set the out-
side/recirculated air mode button to the recirculated air mode. This is effec-
tive in preventing outside air from entering the vehicle interior. During
cooling operation, setting the recirculated air mode will also cool the vehicle
interior effectively.
● Outside/recirculated air mode may automatically switch depending on the
temperature setting or the inside temperature.
■ When the outside temperature exceeds 75°F (24°C) and the air condition-
ing system is on
●In order to reduce the air conditioning power consumption, the air condition-
ing system may switch to recirculated air mode automatically. This may also
reduce fuel consumption.
● Recirculated air mode is selected as a default mode when the engine switch
is turned to “ON” position.
● It is possible to switch to outside air mode at any time by pressing .
■ Ventilation and air conditioning odors
●To let fresh air in, set the air conditioning system to the outside air mode.
● During use, various odors from inside and outside the vehicle may enter into
and accumulate in the air conditioning system. This may then cause odor to
be emitted from the vents.
● To reduce potential odors from occurring:
It is recommended that the air conditioning system be set to outside air
mode prior to turning the vehicle off.
■ Air conditioning filter
P. 536

4376-1. Using the air conditioning system and defogger
6
Interior features
HIGHLANDER_U (OM48F09U)■
When the outside temperature exceeds 75 F (24C) and the air condition-
ing system is on
● In order to reduce the air conditioning power consumption, the air condition-
ing system may switch to recirculated air mode automatically. This may also
reduce fuel consumption.
● Recirculated air mode is selected as a default mode when the engine switch
is turned to the “ON” position (vehicles without a smart key system) or IGNI-
TION ON mode (vehicles with a smart key system).
● It is possible to switch to outside air mode at any time by pressing .
■ Ventilation and air conditioning odors
●To let fresh air in, set the air conditioning system to the outside air mode.
● During use, various odors from inside and outside the vehicle may enter into
and accumulate in the air conditioning system. This may then cause odor to
be emitted from the vents.
● To reduce potential odors from occurring:
• It is recommended that the air conditioning system be set to outside air
mode prior to turning the vehicle off.
• The start timing of the blower may be delayed for a short period of time immediately after the air conditioning system is started in automatic
mode.
■ Air conditioning filter
P. 536
■ Customization
Settings (e.g. A/C auto switch operation) can be changed.
(Customizable features P. 668)

5047-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48F09U)
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
●Keep hands, clothing and tools away from the moving fan and engine
drive belt.
● Be careful not to touch the engine, radiator, exhaust manifold, etc. right
after driving as they may be hot. Oil and other fluids may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or the bat-
tery. Fuel and battery fumes are flammable.
● Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
■ When working near the electric cooling fans or radiator grille
Vehicles without a smart key system:
Be sure the engine switch is off.
With the engine switch in the “ON” position, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 514)
Vehicles with a smart key system:
Be sure the engine switch is off.
With the engine switch in IGNITION ON mode, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 514)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.

6429-1. Specifications
HIGHLANDER_U (OM48F09U)
*: The engine oil capacity is a reference quantity to be used when changingthe engine oil. Warm up and turn off the engine, wait more than 5 minutes,
and check the oil level on the dipstick.
■
Engine oil selection
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy
the following grade and viscosity.
Oil grade: ILSAC GF-5 multigrade engine oil
Recommended viscosity: SAE 0W-20
SAE 0W-20 is the best choice
for good fuel economy and
good starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change.
Lubrication system
Oil capacity
(Drain and refill reference
*)
With filter
2.7 L 4-cylinder (1AR-FE) engine
4.6 qt. (4.4 L, 3.9 Imp. qt.)
3.5 L V6 (2GR-FE) engine
6.4 qt. (6.1 L, 5.4 Imp. qt.)
Without filter2.7 L 4-cylinder (1AR-FE) engine
4.2 qt. (4.0 L, 3.5 Imp. qt.)
3.5 L V6 (2GR-FE) engine
6.0 qt. (5.7 L, 5.0 Imp. qt.)
Outside temperature