
5
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48F09U)
10
5-10. Bluetooth®
Bluetooth®......................... 414
5-11. Using the voice command system
Voice command system .... 419
6-1. Using the air conditioning system and defogger
Front manual air conditioning system ........ 426
Front automatic air conditioning system ........ 432
Rear manual air conditioning system ........ 439
Rear automatic air conditioning system ........ 442
Heated steering wheel/ seat heaters/
seat ventilators ................ 445
6-2. Using the interior lights Interior lights list ................ 448
• Interior lights ................ 448
• Personal lights ............. 449
6-3. Using the storage features
List of storage features...... 450
• Glove box..................... 451
• Console box ................. 451
• Bottle holders ............... 452
• Cup holders ................. 453
• Auxiliary boxes............. 455
• Open tray ..................... 456
Luggage compartment features ........................... 457 6-4. Using the other interior
features
Other interior features........ 459
• Sun visors .................... 459
• Vanity mirrors ............... 459
• Conversation mirror...... 460
• Clock ............................ 461
• Outside temperature display .......................... 462
• Power outlets ............... 463
• Rear sunshades ........... 466
• Armrest......................... 467
• Coat hooks ................... 468
• Assist grips ................... 468
• Side table ..................... 469
Garage door opener .......... 470
Safety Connect .................. 477
Compass ........................... 483
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_U (OM48F09U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 488
Cleaning and protecting the vehicle interior ........... 492
7-2. Maintenance Maintenance requirements ................... 495
General maintenance ........ 498
Emission inspection and maintenance (I/M)
programs ......................... 502
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 503
Hood.................................. 505
Positioning a floor jack ...... 507
Engine compartment ......... 508
Tires .................................. 520
Tire inflation pressure........ 531
Wheels .............................. 534
Air conditioning filter .......... 536
Wireless remote control/ electronic key battery ...... 538
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped
in an emergency .............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 563
If you think something is wrong ........................... 567
Fuel pump shut off system ............................. 568
If a warning light turns on or a warning buzzer
sounds ............................. 569
If a warning message is displayed...................... 578
If you have a flat tire .......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats.... 632
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

17Pictorial index
HIGHLANDER_U (OM48F09U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 327
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 241
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 253, 257
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 253, 257
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 519
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 588
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 560
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 171
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 171
Manual air conditioning system
*1 . . . . . . . . . . . . . . . . . . . . P. 426
Automatic air conditioning system
*1 . . . . . . . . . . . . . . . . . P. 432
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 426, 432
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 428, 434
Audio system
*1, 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 340
Navigation system
*1, 3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 461
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 130
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 261
*1: If equipped
*2: For Entune Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
*3: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14

22Pictorial index
HIGHLANDER_U (OM48F09U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 40
Floor mats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 26
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 154
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 167
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 30
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 451
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 453
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 156
Rear manual air conditioning switches
*1 . . . . . . . . . . . . . . P. 439
Rear automatic air conditioning switches
*1. . . . . . . . . . . . P. 442
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 447
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 467
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 469
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12

481-1. For safe use
HIGHLANDER_U (OM48F09U)
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For U.S.A.: For Safety Connect subscri bers, if the SRS airbags deploy or in
the event of a severe rear-end collision, the system is designed to send an
emergency call to the response center, notifying them of the vehicle's loca-
tion (without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent auto-
matically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P. 477)
■ SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● The SRS front airbags for the front pass enger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( P. 53)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.

491-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48F09U)■
SRS airbag deployment conditions (SRS side and curtain shield airbags)
● The SRS side and curtain shield airbags will deploy in the event of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).
● The SRS curtain shield airbags will deploy in the event of vehicle rollover.
● The SRS side and curtain shield airbags will deploy in the event of a severe
frontal collision.
■ Conditions under which the SRS airbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags may also
deploy if a serious impact occurs to the underside of your vehicle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situations shown
in the illustration. ●Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone

531-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48F09U)
Front passenger occupant classification
system
Your vehicle is equipped with a front passenger occupant classi-
fication system. This system detects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
Seat belt reminder light
SRS warning light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light1
2
3
4

541-1. For safe use
HIGHLANDER_U (OM48F09U)■
Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated