
TABLE OF CONTENTS6
HIGHLANDER_U (OM48F09U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 488
Cleaning and protecting the vehicle interior ........... 492
7-2. Maintenance Maintenance requirements ................... 495
General maintenance ........ 498
Emission inspection and maintenance (I/M)
programs ......................... 502
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 503
Hood.................................. 505
Positioning a floor jack ...... 507
Engine compartment ......... 508
Tires .................................. 520
Tire inflation pressure........ 531
Wheels .............................. 534
Air conditioning filter .......... 536
Wireless remote control/ electronic key battery ...... 538
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped
in an emergency .............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 563
If you think something is wrong ........................... 567
Fuel pump shut off system ............................. 568
If a warning light turns on or a warning buzzer
sounds ............................. 569
If a warning message is displayed...................... 578
If you have a flat tire .......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats.... 632
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

15Pictorial index
HIGHLANDER_U (OM48F09U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 520
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 648
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 326
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 520
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 632
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 581
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 301
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 307
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
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Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 651)
*: If equipped
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791-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48F09U)
Exhaust gas precautions
Harmful substance to the human body is included in exhaust
gases if inhaled.
WARNING
Exhaust gases include harmful carbon monoxide (CO), which is colorless and
odorless. Observe the following precautions.
Failure to do so may cause exhaust gases enter the vehicle and may lead to
an accident caused by light-headedness, or may lead to death or a serious
health hazard.
■Important points while driving
●Keep the back door and glass hatch closed.
● If you smell exhaust gases in the vehicle even when the back door and
glass hatch are closed, open the windows and have the vehicle inspected
at your Toyota dealer as soon as possible.
■ When parking
●If the vehicle is in a poorly ventilated area or a closed area, such as a
garage, stop the engine.
● Do not leave the vehicle with the engine on for a long time.
If such a situation cannot be avoided, park the vehicle in an open space
and ensure that exhaust fumes do not enter the vehicle interior.
● Do not leave the engine running in an area with snow build-up, or where it
is snowing. If snowbanks build up around the vehicle while the engine is
running, exhaust gases may collect and enter the vehicle.
■ Exhaust pipe
The exhaust system needs to be checked periodically. If there is a hole or
crack caused by corrosion, damage to a joint or abnormal exhaust noise, be
sure to have the vehicle inspected and repaired by your Toyota dealer.

882. Instrument cluster
HIGHLANDER_U (OM48F09U)
*1: Vehicles without a smart key system: These lights turn on when the engine switch is turned to the “ON” position
to indicate that a system check is being performed. They will turn off after
the engine is started, or after a few seconds. There may be a malfunction
in a system if a light does not come on, or if the lights do not turn off. Have
the vehicle inspected by your Toyota dealer.
Vehicles with a smart key system:
These lights turn on when the engine switch is turned to IGNITION ON
mode to indicate that a system check is being performed. They will turn off
after the engine is started, or after a few seconds. There may be a mal-
function in a system if a light does not come on, or if the lights do not turn
off. Have the vehicle inspected by your Toyota dealer.
*2: If equipped
*3: The light flashes to indicate a malfunction.

902. Instrument cluster
HIGHLANDER_U (OM48F09U)
*1: Vehicles without a smart key system: These lights turn on when the engine switch is turned to the “ON” position
to indicate that a system check is being performed. They will turn off after
the engine is started, or after a few seconds. There may be a malfunction
in a system if a light does not come on, or if the lights do not turn off. Have
the vehicle inspected by your Toyota dealer.
Vehicles with a smart key system:
These lights turn on when the engine switch is turned to IGNITION ON
mode to indicate that a system check is being performed. They will turn off
after the engine is started, or after a few seconds. There may be a mal-
function in a system if a light does not come on, or if the lights do not turn
off. Have the vehicle inspected by your Toyota dealer.
*2: If equipped
*3: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-UAL”.
*4: The light flashes to indicate that the system is operating.
*5: The light comes on when the system is turned off. The light flashes fasterthan usual to indicate that the system is operating.
*6: In order to confirm operation, the BS M outside rear view mirror indicators
illuminate in the following situations:
Vehicles without a smart key system
• When the engine switch is turned to the “ON” position while the BSM main switch is set to ON.
• When the BSM main switch is set to ON while the engine switch is in the “ON” position
Vehicles with a smart key system
• When the engine switch is turned to IGNITION ON mode while the BSM main switch is set to ON.
• When the BSM main switch is set to ON while the engine switch is in
IGNITION ON mode.
If the system is functioning correctly, the BSM outside rear view mirror indi-
cators will turn off after a few seconds.
If the BSM outside rear view mirror indicators do not illuminate or do not
turn off, there may be a malfunction in the system.
If this occurs, have the vehicle inspected by your Toyota dealer.
*7: This light illuminates on the outside rear view mirrors.
*8: This light illuminates on the center panel.
*9: The light does not turn on when the system is disabled.

942. Instrument cluster
HIGHLANDER_U (OM48F09U)
The brightness of the meter panel lights can be adjusted.
Pressing the button will adjust the
brightness of the meter panel
lights.
The brightness level of the meters
when the surroundings are bright
(day mode) and dark (night mode)
can be adjusted individually. How-
ever, when in day mode, adjusting
the brightness level will also
change the brightness level of
night mode.
■ The meters and display illuminate when
Vehicles without a smart key system
The engine switch is in the “ON” position.
Vehicles with a smart key system
The engine switch is in IGNITION ON mode.
■ Outside temperature display
In the following situations, the correct outside temperature may not be dis-
played, or the display may take longer than normal to change.
●When stopped, or driving at low speeds (less than 12 mph [20 km/h])
● When the outside temperature has changed suddenly (at the entrance/exit
of a garage, tunnel, etc.)
Instrument panel light control
NOTICE
■ To prevent damage to the engine and its components
●Do not let the indicator needle of the tachometer enter the red zone, which
indicates the maximum engine speed.
● The engine may be overheating if the engine coolant temperature gauge is
in the red zone (H). In this case, immediately stop the vehicle in a safe
place, and check the engine after it has cooled completely. (P. 632)

1643-3. Adjusting the seats
HIGHLANDER_U (OM48F09U)■
Recall procedure
Check that the shift lever is in P.
Turn the engine switch to IGNITION ON mode.
Press one of the buttons for
the driving position you want
to recall until the buzzer
sounds.
■To stop the position recall operation part-way through
Perform any of the following:
●Press the “SET” button.
● Press button “1” or “2”.
● Operate any of the seat adjustment switches (only cancels seat position
recall).
■ Seat positions that can be memorized ( P. 154)
The seat position, with the exception of the portions adjusted by the seat
cushion length switch and lumbar support switch, can be recorded.
■ Operating the driving position memory after turning the engine switch
off
Recorded seat positions can be activated up to 180 seconds after the driver’s
door is opened and another 60 seconds after it is closed again.
■ In order to correctly use the dr iving position memory function
If a seat position is already in the furthest possible position and the seat is
operated in the same direction, the recorded position may be slightly different
when it is recalled.
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1883-5. Opening and closing the windows
HIGHLANDER_U (OM48F09U)■
When the shade does not close normally
Perform the following procedure:
Stop the vehicle.
Close the moon roof.
Slide the shade switch forward and hold it.
*
The shade will close then reopen and pause for approximately10 seconds.
Then it will close.
Check to make sure that the shade is completely closed and then release
the switch.
*: If the switch is released at the incorrect time, the procedure will have to beperformed again from the beginning.
If the shade continues to close but then reopens slightly even after perform-
ing the above procedure correctly, have the vehicle inspected by your Toyota
dealer.
■ Moon roof open warning buzzer
The buzzer sounds and a message is shown on the multi-information display
in the instrument cluster when the engine switch is turned off and the driver’s
door is opened with the moon roof open.
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