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ŠKODA Original partsRead and observe
on page 118 first.
We recommend the use of ŠKODA Genuine Parts for your vehicle, as these
parts are approved by ŠKODA AUTO. These parts comply wholly with ŠKODA
AUTO regulations and are identical to the parts used in series production.
ŠKODA AUTO is able to warrant the safety, suitability, and long life of these
products.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for
a period of 2 years after sale in accordance with the materials defect liability,
unless agreed otherwise in the purchase agreement.
ŠKODA Original accessories
Read and observe
on page 118 first.
If you wish to fit accessories to your vehicle, you should remember the follow-
ing.
We recommend that you use ŠKODA Genuine Accessories in your vehicle.
ŠKODA AUTO has selected these accessories to ensure that they are reliable,
safe and suitable for your particular vehicle. Although we constantly monitor
the market, we are not able to assess or vouch the suitability of other products
for your vehicle, despite the fact that some products may have operational ap-
proval or may have been approved by a nationally recognised testing laborato-
ry.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Accesso-
ries for a period of 2 years after installation or delivery in accordance with the
materials defect liability, unless agreed otherwise in the purchase agreement
or any other agreements.
Spoiler
Read and observe
on page 118 first.
WARNINGIf your vehicle is equipped with a Genuine Accessories spoiler on the front
bumper in combination with the spoiler on the boot lid, the following in-
structions must be observed - otherwise there is a risk of accidents and se-
rious injuries!■
The vehicle can only be equipped with a spoiler on the front bumper in
combination with the corresponding spoiler on the boot lid.
■
A Genuine Accessories spoiler cannot be fitted to the front bumper either
on its own (without a spoiler on the boot lid) or in combination with an un-
suitable spoiler on the boot lid.
■
We recommend that you consult the ŠKODA Service Partner for any re-
pairs to or replacement, addition or removal of spoilers.
■
Unprofessional work carried out on the spoilers of your vehicle may result
in some functions/vehicle systems malfunctioning.
Component protection
Read and observe
on page 118 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection. This ensures the functional limita-
tion of these components in a non-legitimate installation in another vehicle
(e.g. after a theft) or operation outside the vehicle.
Airbags
Read and observe
on page 118 first.
WARNING■Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also se-
riously impair the effectiveness of the airbag system – risk of accident and
fatal injury!■
A change to the vehicle's wheel suspension, including the use of non-ap-
proved wheels and tire combinations, can impair the functioning of the air-
bag system - risk of accident and fatal injury!
119Care and maintenance
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WARNING■No changes may be made to airbag system components, the front bump-
er and the bodywork.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag has been deployed, the airbag system must be replaced.
Acceptance and recycling of used vehicles
Read and observe
on page 118 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
120
Fixed service intervals QI1 - QI4
121
Variable service interval QI6
121
Digital Service Plan
121
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting any » page 42.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of aggravated operating conditions, it will be necessary to have
some service work carried out before the date of the next regular service or
between the specified service intervals. This applies mainly to the cleaning or
the replacement of the air filter insert in regions with heavy dust pollution as
well as checking and replacing the toothed belt, but also to vehicles with die-
sel particle filters, which can put greater strain on the engine oil.
The following is taken to mean aggravated operating conditions:
▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is e.g. often the case in city driving.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of
your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply according to the particular scope of work
required, the vehicle type and specification, and your vehicle’s condition.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO warranty terms or other agreements.■
You will be informed about the service checks and actions at each service by
the specialist garage.
Overview of service intervals
Fig. 147
Vehicle data carrier: Service In-
terval
The service interval specified by the manufacturer is indicated on the vehicle
data carrier » Fig. 147 which can be found both in this Owner's Manual as well
as in the vehicle.
One of the following service intervals applies for your vehicle. ▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
120General Maintenance
Page 123 of 184

▶Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a variable service interval, it must only be
filled and topped up with the prescribed engine oil.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 130.■For vehicles with variable service interval QI6 you can initiate a change to the
fixed service interval or back to the variable service interval to be carried out
by a specialist garage.
Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5,000 km or every 1 year a)
.QI2Every 7,500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year a)
.Inspection b)
Variant 1
QI1 - QI4
After the first 30,000 km or 2 years a)
, then every
30,000 km or every 1 year a)
.Inspection b)
Variant 2Every 15,000 km or every 1 year a)
.Inspection b)
Variant 3Every 10,000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes – risk of accident!NoteFor diesel operation with a high sulphur content, the oil must be changed ev-
ery 7,500 km. Ask your specialist garage for information on the countries
where diesel fuel has a high sulphur content.
Variable service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore variable.
Oil change serv-
iceIn accordance with the service interval display (after
30,000 km or 2 years a)
at the latest).Inspection b)
Variant 1After the first 30,000 km or 2 years a)
, then every 30,000
km or every 1 year a)
.Inspection b)
Variant 2Every 15 000 km or every 1 year a)
.Brake fluid
changeFirst change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes – risk of accident!
Digital Service Plan
A specialist garage will not record the work carried out in a service evidence in
this Owner's Manual, but in the service information system called Digital Serv-
ice Plan.
We therefore recommend that you always have the record of work carried out
in a service printed out for you.
Benefits of the Digital Service Plan
▶ High level of security preventing manipulation of the entries.
▶ Transparent documentation of service work carried out.
121Care and maintenance
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▶Protection against loss or damage of the entries – you receive a complete re-
cord of the work carried out, if required.
▶ Option to receive the record in electronic form.
▶ The vehicle can be serviced in any specialist garage (also abroad) – the data-
base is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to entries being
stored centrally.
▶ The system entries support you in making a claim on the ŠKODA extended
warranty and mobility guarantees.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Car washing
122
Exterior car care
123
Removing ice and snow from the windows
124
Caring for the interior
125
Regular and thorough care helps to retain the value of your vehicle.
The instructions for use on the packaging must be observed when using care
products. We recommend that you use ŠKODA Original Accessories care prod-
ucts.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - danger of dam-
aging the surface to be cleaned.
Note
We recommend that the vehicle is cleaned and maintained at a ŠKODA service
partner.Car washing
Read and observe
and on page 122 first.
The best way to protect your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is also essential to thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and
plenty of water, and, if necessary, with the appropriate detergents. Wash out
the sponge or washing glove thoroughly at short intervals.
For wheels, door sills and lower areas of the vehicle use a different sponge.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic Car Washes
The usual precautionary measures must be taken before washing the vehicle
(e.g. closing the windows and the tilt/slide roof etc.).
If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack system, aerial etc.) it is best to consult the operator of the car wash system be-
forehand.
After an automatic wash with wax treatment, the wiper blades should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
Pressure Washers
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to instruc-
tions regarding the pressure and spraying distance from the vehicle surface.
122General Maintenance
Page 125 of 184

WARNING■When washing your vehicle in the winter: Water and ice in the braking
system can affect the braking efficiency – risk of accident!■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury from sharp metal parts!
CAUTION
■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be no more than
60 °C max. - otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash fold in the exterior mirrors - risk of dam-
age.
■
For vehicles with roof antenna the antenna rod should be unscrewed before
driving through a car wash - there is a risk of damage.
CAUTION
Washing the vehicle with high-pressure cleaners■Films should not be washed with any high-pressure cleaners - risk of dam-
age.■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
Hold a large spraying distance to the rear camera lens, to plastic parts (e.g.
Roof racks, spoilers, protective strips and the like), as well as soft materials
such as rubber hoses or insulation material.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
Exterior car care
Read and observe
and on page 122 first.
Vehicle compo- nentsCircumstancesRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax preserve (at least twice a
year), apply wax to clean and dry bodyPaint has gone
mattUse polish, then wax (if the polish does
not contain any preservative ingredi-
ents)Plastic partsSoilingClear water, cloth / sponge, possibly
cleaners provided for this purposeChrome
and anodised
partsSoilingclear water, cloth, possibly cleaners
provided for this purpose, clean then
polish with a soft dry clothFilmsSoilingSoft sponge and mild soap solution a)Windows
and door mirrorsSoilingWash with clean water and dry with a
wipe specifically for that purposeHead / taillightsSoilingSoft sponge and mild soap solution a)
Reversing cameraSoilingWash with clean water and dry with a
soft clothSnow/iceHand brush / de-icerDoor lock cylin-
dersSnow/iceDe-icing fluid specifically for that pur-
poseWiper / wiper
bladesSoilingWindscreen cleaner, sponge or clothWheelsSoilingClear water, then apply appropriate
substancea)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
The jack is maintenance-free. If necessary, the moving parts of the jack should
be lubricated with a suitable lubricant.
The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
123Care and maintenance
Page 126 of 184

Protection of cavities
All the cavities of your vehicle which are at risk from corrosion are protected by
a layer of long-lasting protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating checked — preferably before the
beginning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. Films will age and become brittle – this is entirely normal;
this is not a fault.
Sunlight may also affect the strength of the film colour.
When transporting a load on the roof rack (e.g. roof box or similar), there is an
increased risk of film damage (e.g. of chipping from the secured load).
CAUTION
■ Vehicle paint
■ Repair damaged areas as soon as possible.
■ Matt-painted parts should not be treated with polishes or hard waxes.
■ Do not polish in a dusty environment - risk of paint scratches.
■ Do not apply any paint care products to door seals or window guides.■
Plastic parts
■ Do not use paint polish.
■
Chromed and anodised parts
■ Do not polish in a dusty environment - risk of surface scratches.
■
Films
The following instructions must be observed, otherwise there is a risk of film
damage. ■ Do not use dirty cloths or sponges for cleaning.
■ Do not use a scraper or other means to remove ice and snow.
■ Do not polish the films
■ Do not use a high pressure cleaner on the films.
■
Rubber seals
■ Do not treat the door seals and window guides deal with anything - the
protective varnish coating could be damaged.
■ Windows and door mirrors
■ Do not clean the insides of the windows/mirrors with sharp objects - risk of
damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.■
Head / taillights
■ Do not wipe head/taillights dry, do not use any sharp objects - risk of dam-
age to the protective coating and cracks forming on the headlight glass cov-
ers.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of
camera damage.
■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
■
Door lock cylinders
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels
■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
Removing ice and snow from the windows
Fig. 148
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 122 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
›
Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 148 .
124General Maintenance
Page 127 of 184

CAUTION■Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted by the factory.
Caring for the interior
Read and observe
and on page 122 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Faux leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerSoiling (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe off with a soft clothStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather /Faux leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - risk of damaging the leather!
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric.
■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts
■ Do not attach scents or air fresheners to the dashboard – risk of damage to
the dashboard.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
■
Covers on electrically heated seats ■ Do not clean either with water or with other liquids - risk of damage to the
heating system.
■ Do not dry by switching on the heating.
■
Seat belts
■ After cleaning the belts, allow them to dry before retracting them.
Note
During vehicle use, some minor changes may become visible on the leather
and Alcantara ®
(due to e.g. folds, discolouration).125Care and maintenance
Page 128 of 184

Inspecting and replenishing
Fuel
Introduction
Fig. 149
Stickers showing the prescribed
fuel
This chapter contains information on the following subjects:
Petrol and diesel refuelling
126
Unleaded petrol
126
Diesel fuel
127
The correct fuel for your vehicle is specified on the inside of the fuel filler
flap » Fig. 149 .
The fuel tank has a capacity of about 55 litres, including a reserve of approx.
7 litres .
WARNINGThe fuel and fuel vapours are explosive - it can be fatal!
CAUTION
■
Never drive until the fuel tank is completely empty! Irregular supply of fuel
can cause misfiring, which can result in damage to parts of the engine and the
exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork –
risk of paint damage.
■
If you would like to operate your vehicle in a country other than the one for
which it was intended, please talk to a ŠKODA Partner. They will tell you
whether the fuel specified by the manufacturer is offered in that country
and/or whether the manufacturer will sanction operating the vehicle with an-
other fuel.
Petrol and diesel refuellingFig. 150
Open fuel filler flap / unscrew tank cap / place the tank cap on
the fuel filler flap
Read and observe
and on page 126 first.
Perform the refuelling under the following conditions. The vehicle is unlocked.
The ignition is switched off.
›
Press the fuel filler flap in direction of arrow
1
and fold in the direction of
arrow
2
» Fig. 150 .
›
Unscrew the tank cap in the direction of arrow
3
.
›
Remove the tank cap and place on top of the fuel filler flap in direction of ar-
row
4
.
›
Insert the pump nozzle into the fuel filler tube as far as it will go.
The fuel tank is full as soon as the pump nozzle switches off for the first time.
Do not continue refuelling.
›
Remove the pump nozzle from the fuel filler neck and put it back in the
pump.
›
Place the filler cap onto the fuel filler neck and turn it in the opposite direc-
tion to the arrow until it securely engages
3
.
›
Close the fuel filler flap until it clicks into place.
Unleaded petrol
Read and observe
and on page 126 first.
The correct fuel for your vehicle is specified on the inside of the fuel filler
flap » Fig. 149 on page 126 .
126General Maintenance