2016 NISSAN NV PASSENGER VAN Owners Manual

If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed specifi-
cally for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Rocking a stuck vehicle
WARNING
●Stand clear of a stuck vehicle.
● Do not spin your tires at high speed.
This could cause them to explode and
result in serious injury. Parts of your
vehicle could also overheat and be
damaged.
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure: 1. Turn off the Vehicle Dynamic Control (VDC) System .
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
● Shift back and forth between R (Reverse)
and D (Drive) . ●
Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R (Reverse) and D
(Drive) .
● Do not spin the tires above 34 mph
(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing service
to remove the vehicle.
6-14In case of emergency

7 Appearance and care
Cleaning exterior..................................7-2
Washing ......................................7-2
Waxing ........................................7-2
Removing spots ................................7-3
Underbody ....................................7-3
Glass .........................................7-3
Chrome parts ..................................7-3
Tire dressings ..................................7-3
Cleaning interior ...................................7-4
Air fresheners ..................................7-4 Floor mats (if so equipped)
......................7-4
Seat belts .....................................7-5
Cleaning the seat latch mounting locations ........7-5
Corrosion protection ...............................7-6
Most common factors contributing to vehicle
corrosion ......................................7-6
Environmental factors influence the rate of
corrosion ......................................7-6
Protect your vehicle from corrosion...............7-6

In order to maintain the appearance of your ve-
hicle, it is important to take proper care of it.
To protect the paint surfaces, please wash your
vehicle as soon as you can:● after a rainfall to prevent possible damage
from acid rain
● after driving on coastal roads
● when contaminants such as soot, bird drop-
pings, tree sap, metal particles or bugs get
on the paint surface
● when dust or mud builds up on the surface
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.
WASHING
Wash dirt off with a wet sponge and plenty of
water. Clean the vehicle thoroughly using a mild
soap, a special vehicle soap or general purpose
dishwashing liquid mixed with clean, lukewarm
(never hot) water.
CAUTION
● Do not use car washes that use acid in
the detergent. Some car washes, espe-
cially brushless ones, use some acid for
cleaning. The acid may react with some
plastic vehicle components, causing
them to crack. This could affect their
appearance, and also could cause them
not to function properly. Always check
with your car wash to confirm that acid
is not used.
● Do not wash the vehicle with strong
household soap, strong chemical deter-
gents, gasoline or solvents.
● Do not wash the vehicle in direct sun-
light or while the vehicle body is hot, as
the surface may become water-spotted.
● Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing
caked-on dirt or other foreign sub-
stances so the paint surface is not
scratched or damaged.
Rinse the vehicle thoroughly with plenty of clean
water.
Inside edges, seams and folds on the doors,
hatches and hood are particularly vulnerable to the effects of road salt. Therefore, these areas
must be cleaned regularly. Take care that the
drain holes in the lower edge of the door are
open. Spray water under the body and in the
wheel wells to loosen the dirt and wash away
road salt.
A damp chamois can be used to dry the vehicle to
avoid water spots.
WAXING
Regular waxing protects the paint surface and
helps retain new vehicle appearance. Polishing is
recommended to remove built-up wax residue
and to avoid a weathered appearance before
re-applying wax.
A NISSAN dealer can assist you in choosing the
proper product.
● Wax your vehicle only after a thorough wash-
ing. Follow the instructions supplied with the
wax.
● Do not use a wax containing any abrasives,
cutting compounds or cleaners that may
damage the vehicle finish.
Machine compounding or aggressive polishing
on a base coat/clear coat paint finish may dull the
finish or leave swirl marks.
CLEANING EXTERIOR
7-2Appearance and care

REMOVING SPOTS
Remove tar and oil spots, industrial dust, insects,
and tree sap as quickly as possible from the
surface of the paint to avoid lasting damage or
staining. Special cleaning products are available
at a NISSAN dealer or any automotive accessory
store.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up and
causing the acceleration of corrosion on the un-
derbody and suspension. Before the winter pe-
riod and again in the spring, the underseal must
be checked and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and dust film
from the glass surfaces. It is normal for glass to
become coated with a film after the vehicle is
parked in the hot sun. Glass cleaner and a soft
cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or
rear window defroster elements.
CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
NISSAN does not recommend the use of tire
dressings. Tire manufacturers apply a coating to
the tires to help reduce discoloration of the rub-
ber. If a tire dressing is applied to the tires, it may
react with the coating and form a compound. This
compound may come off the tire while driving and
stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:● Use a water-based tire dressing. The coat-
ing on the tire dissolves more easily than
with an oil-based tire dressing. ●
Apply a light coat of tire dressing to help
prevent it from entering the tire
tread/grooves (where it would be difficult to
remove) .
● Wipe off excess tire dressing using a dry
towel. Make sure the tire dressing is com-
pletely removed from the tire tread/grooves.
● Allow the tire dressing to dry as recom-
mended by the tire dressing manufacturer.
Appearance and care7-3

Occasionally remove loose dust from the interior
trim, plastic parts and seats using a vacuum
cleaner or soft bristled brush. Wipe the vinyl and
leather surfaces (if so equipped) with a clean,
soft cloth dampened in mild soap solution, then
wipe clean with a dry, soft cloth.
Regular care and cleaning is required in order to
maintain the appearance of the leather (if so
equipped) .
Before using any fabric protector, read the manu-
facturer’s recommendations. Some fabric pro-
tectors contain chemicals that may stain or
bleach the seat material.
Use a cloth dampened only with water to clean
the meter and gauge lens.
CAUTION
●Never use benzine, thinner or any simi-
lar material.
● Small dirt particles can be abrasive and
damaging to leather surfaces and
should be removed promptly. Do not
use saddle soap, car waxes, polishes,
oils, cleaning fluids, solvents, deter-
gents or ammonia-based cleaners as
they may damage the leather’s natural
finish. ●
Never use fabric protectors unless rec-
ommended by the manufacturer.
● Do not use glass or plastic cleaner on
meter or gauge lens covers. It may dam-
age the lens cover.
AIR FRESHENERS
Most air fresheners use a solvent that could affect
the vehicle interior. If you use an air freshener,
take the following precautions:
● Hanging-type air fresheners can cause per-
manent discoloration when they contact ve-
hicle interior surfaces. Place the air fresh-
ener in a location that allows it to hang free
and not contact an interior surface.
● Liquid-type air fresheners typically clip on
the vents. These products can cause imme-
diate damage and discoloration when
spilled on interior surfaces.
Carefully read and follow the manufacturer’s in-
structions before using the air fresheners.
FLOOR MATS (if so equipped)
WARNING
To avoid potential pedal interference that
may result in a collision, injury or death:
● NEVER place a floor mat on top of an-
other floor mat in the driver front
position.
● Use only Genuine NISSAN floor mats
specifically designed for use in your ve-
hicle model. For additional information,
see a NISSAN dealer.
● Properly position the mats in the floor-
well using the floor mat positioning aid.
For additional information, refer to
Floor mat positioning aid in this
section.
The use of Genuine NISSAN floor mats can
extend the life of your vehicle carpet and make it
easier to clean the interior. Mats should be main-
tained with regular cleaning and replaced if they
become excessively worn.
CLEANING INTERIOR
7-4Appearance and care

Floor mat positioning aid
This vehicle includes two driver’s side front floor
mat brackets and one passenger’s side front floor
mat bracket to help keep your floor mats in place.
Genuine NISSAN floor mats have been specially
designed for your vehicle model. The driver’s side
floor mat has two grommet holes incorporated in
it and the passenger’s side has one grommet
hole. Position each mat by placing the floor mat
bracket hook through the floor mat grommet
holes while centering the mat in the floorwell.
Periodically check to make certain the mats are
properly positioned.
SEAT BELTS
The seat belts can be cleaned by wiping them
with a sponge dampened in a mild soap solution.
Allow the belts to dry completely in the shade
before using them. For additional information,
refer to “Seat belt maintenance” in the “Safety –
Seats, seat belts and supplemental restraint sys-
tem” section of this manual.
WARNING
Do not allow wet seat belts to roll up in the
retractor. NEVER use bleach, dye or
chemical solvents to clean the seat belts,
since these materials may severely
weaken the seat belt webbing.
CLEANING THE SEAT LATCH
MOUNTING LOCATIONS
CAUTION
Periodically clean the seat latch mounting
locations to prevent reduction of latching
ability of the seat.The mounting locations for the seats should be
cleaned periodically with a high-powered
vacuum cleaner. Dirt and debris may reduce the
latching ability of the seat. A wet cleansing agent
may be used if necessary, but the mounting loca-
tions must be thoroughly dried.
Use a cloth wrapped around a screwdriver (or
similar object) to clean the mounting locations, if
needed.
Do not apply any type of lubricant to the mounting
locations.
LAI0009
Appearance and care7-5

MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
Most vehicle corrosion is caused by:● the accumulation of moisture-retaining dirt
and debris in body panel sections, cavities,
and other areas
● damage to paint and other protective coat-
ings caused by gravel and stone chips or
minor traffic collisions
ENVIRONMENTAL FACTORS
INFLUENCE THE RATE OF
CORROSION
Moisture
Accumulation of sand, dirt and water on the ve-
hicle body underside can accelerate corrosion.
Wet floor coverings will not dry completely inside
the vehicle and should be removed for drying to
avoid floor panel corrosion.
Relative humidity
Corrosion will be accelerated in areas of high
relative humidity, especially those areas where
the temperatures stay above freezing and where
atmospheric pollution exists and road salt is
used.
Temperature
High temperatures accelerate the rate of corro-
sion to those parts which are not well ventilated.
Air pollution
Industrial pollution, the presence of salt in the air
in coastal areas, or heavy road salt use acceler-
ates the corrosion process. Road salt also accel-
erates the disintegration of paint surfaces.
PROTECT YOUR VEHICLE FROM
CORROSION
● Wash and wax your vehicle often to keep the
vehicle clean.
● Always check for minor damage to the paint
and repair it as soon as possible.
● Keep drain holes at the bottom of the doors
open to avoid water accumulation.
● Check the underbody for accumulation of
sand, dirt or salt. If present, wash with water
as soon as possible.
CAUTION
● NEVER remove dirt, sand or other de-
bris from the passenger compartment
by washing it out with a hose. Remove
dirt with a vacuum cleaner or broom.
● Never allow water or other liquids to
come in contact with electronic compo-
nents inside the vehicle as this may
damage them.
Chemicals used for road surface de-icing are
extremely corrosive. They accelerate corrosion
and deterioration of underbody components
such as the exhaust system, fuel and brake lines,
brake cables, floor pan and fenders.
In winter, the underbody must be cleaned
periodically.
For additional protection against rust and corro-
sion, which may be required in some areas, con-
sult a NISSAN dealer.
CORROSION PROTECTION
7-6Appearance and care

8 Maintenance and do-it-yourself
Maintenance requirements..........................8-2
General maintenance ..............................8-2
Explanation of general maintenance items .........8-2
Maintenance precautions ...........................8-5
Engine compartment check locations ................8-7
Engine cooling system .............................8-9
Checking engine coolant level ..................8-10
Changing engine coolant .......................8-10
Engine oil ........................................ 8-11
Checking engine oil level .......................8-11
Changing engine oil ........................... 8-12
Changing engine oil filter .......................8-14
5-speed automatic transmission fluid (ATF) ..........8-15
Power steering fluid ............................... 8-15
Brake fluid ....................................... 8-16
Windshield-washer fluid ........................... 8-16
Windshield-washer fluid reservoir ...............8-16
Battery .......................................... 8-17
Jump starting ................................. 8-19
Drive belt ........................................ 8-19
Spark plugs ...................................... 8-20
Replacing spark plugs ......................... 8-20Air cleaner
....................................... 8-21
In-cabin microfilter (if so equipped) ..............8-21
Windshield wiper blades .......................... 8-22
Cleaning ..................................... 8-22
Replacing .................................... 8-22
Brakes .......................................... 8-23
Fuses ........................................... 8-24
Engine compartment ........................... 8-25
Passenger compartment .......................8-26
Battery replacement .............................. 8-27
Key fob (if so equipped) ........................ 8-28
Lights ........................................... 8-29
Headlights .................................... 8-29
Fog lights (if so equipped) ......................8-29
Exterior

and interior lights ....................... 8-31
Wheels and tires ................................. 8-33
Tire pressure .................................. 8-33
Tire labeling ................................... 8-36
Types of tires .................................. 8-39
Tire chains .................................... 8-40
Changing wheels and tires .....................8-40