2016 MERCEDES-BENZ SPRINTER MY16 Operator’s Manual

Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements of the
country in which you are currently driving when
operating a mobile phone in the vehicle. If it is
permitted to operate a mobile phone while the
vehicle is in motion, only operate it when road
and traffic conditions permit.
If you have connected a mobile phone to the
Sprinter hands-free system, you can operate it
using the functions in the TEL
menu.
XSwitch on the mobile phone (see the separate
operating instructions).
XSwitch on the audio equipment (see the sep-
arate operating instructions).
XEstablish a Bluetooth®connection between
the mobile phone and the audio equipment
(see the separate operating instructions).
XPress the VorU button on the steering
wheel to select the TELmenu.
XWhenPlease enter PIN:appears in the
display, enter the PIN using the mobile phone
or audio equipment.
The mobile phone will search for a network.
The display remains blank during this time.
You will see the mobile phone operational
readiness display once the mobile phone has
found a network.
iYou can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth
®at any qualified
specialist workshop.
iIf the mobile phone operational readiness
symbol goes out, your vehicle is outside of the
transmission and reception range.
Accepting a call
XPress the 6button on the steering wheel
to accept an incoming call.
The display shows the call duration.
Rejecting or ending a call
XPress ~button on the steering wheel to
reject or end a call.
The caller then hears the engaged tone.
The display shows the mobile phone opera-
tional readiness symbol again.
Dialing a number from the phone book
You can enter new telephone numbers into the
phone book via the mobile phone (see the sep-
arate operating instructions). If your mobile
phone is able to receive calls, you can search for
and dial a number from the phone book.
Using the steering wheel buttons
XUse the VorU button to select the TELmenu.
The display shows the mobile phone opera-
tional readiness symbol.
XPress the9or: button to switch to
the phone book.
The on-board computer reads the phone book
stored on the SIM card or in the mobile phone.
This may take more than a minute.
When the message is no longer displayed,
reading has ended.
XPress the 9or: button to select the
desired name.
or
XTo start rapid scrolling: press and hold the
9 or: button longer than 1 second.
Rapid scrolling stops when you release the
button or reach the end of the list.
Using the steering wheel buttons
XTo start dialing: press the6button.
The on-board computer dials the correspond-
ing phone number.
When a connection is established, the name
of the other person and/or the call duration
appear in the display.
XTo exit the phone book: press the~but-
ton.
On-board computer (vehicles withsteering whee lbu ttons)175
On-board computer and displays
Z

Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
Using the steering wheel buttons
XUse theVorU button to select the TELmenu.
The display shows the mobile phone opera-
tional readiness symbol.
XPress the6button.
The display shows the most recently dialed
numbers or names in the redial memory.
XPress the 9or: button to select the
desired name or number.
XTo start dialing: press the6button.
The on-board computer dials the correspond-
ing phone number.
When a connection is established, the name
of the other person and/or the call duration
appear in the display.
or
XTo exit the redial memory: press the~
button.
Display messages
Notes on display messages
Important safety notes
GWARNING
No information will be displayed if either the
instrument cluster or the display is inopera-
tive.
As a result, you will not be able to see warning
and indicator lamps or information about the
driving conditions, such as speed or outside
temperature. Driving characteristics may be
impaired. Adjust your driving style and vehicle
speed accordingly.
Contact a qualified specialist workshop
immediately.
GWARNING
If service work is not carried out correctly, the operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop.
iIf you turn the key to position 2in the igni-
tion, a display check is performed. All warning
and indicator lamps (except the turn signal
indicator lamps) and the display are activa-
ted. Before starting the journey, check that
the warning and indicator lamps are operating
correctly.
Vehicles without steering wheel but-
tons
Warnings, malfunctions or additional informa-
tion may also be shown in the display. The fol-
lowing tables show all the display messages. A
warning tone sounds with certain display mes-
sages.
Vehicles with steering wheel buttons
The on-board computer shows warnings, mal-
functions or additional information in the dis-
play. A warning tone sounds with certain display
messages. Display messages of a high priority
are shown in red.
Please respond in accordance with the display
messages and follow the additional notes in this Operator's Manual.
You can hide low-priority display messages by
pressing the V,U,9or: button
on the steering wheel or the 9reset button.
You cannot hide display messages of the highest
priority. These messages will continue to be
shown in the display until their cause has been
eliminated.
The on-board computer stores certain display
messages in the message memory
(
Ypage 176).
Message memory
The on-board computer only records and shows
malfunctions and warnings from certain sys-
tems. Therefore, make sure that your vehicle is
safe to use. You could otherwise cause an acci-
dent by driving an unsafe vehicle.
176Display messages
On-board computer and displays

The on-board computer stores certain display
messages. In theMessage memory menu, you
can call up stored display messages.
Using the steering wheel buttons
XPress the VorU button repeatedly
until the number of stored display messages,
e.g. 2 messages
, appears in the display.
If no malfunctions have occurred, the No
messagesmessage appears.
XScroll through the stored display messages
with the9or: button.
XTo exit the message memory menu: press
the V orU button.
When you switch off the ignition, all display mes-
sages are deleted from the message memory.
You can only remove the key when it is in the
basic position.
Display messages177
On-board computer and displays
Z

Display messages on vehicles withoutsteering wheel buttons
Display messagesPossible causes/consequences an dMSolutions
_ _ _
V
The activation condition sfo rcruise contro lhav eno tbee nmet .
You can only activat ecruise contro lfrom speeds of 20 mph
(30 km/h).
or
Cruise contro lhas bee ndeactivated due to amalfunction .
XHavecruise contro lchecke dat aqualified specialis tworkshop .
NO TPMSTheNOmessag eis displaye dfo r30 seconds. The TPMSmessag eis also
displaye dafter 30 seconds.
The tire pressure monito rhas malfunctioned.
XHav eth etire pressure monito rand th ewheels checke dat aquali-
fie dspecialis tworkshop .
NO TPMSTheNOmessag eis displaye dfo r30 seconds. The TPMSmessag eis also
displaye dafter 30 seconds.
The tire pressure monito ris no treceivin gsignal sfrom on eor more
wheels because :
Rawhee lhas bee nreplaced wit hth espar ewhee lwithout whee l
electronics.
Rth emaximum temperature on on eof th ewhee lelectronic sunits has
bee nexceeded.
Rth ewhee lelectronic sare malfunctioning.
XHav ewheels wit hsuitable whee lelectronic sunits installed at a
qualified specialis tworkshop .
— —TPMSThe — —messag eis displaye dfo r30 seconds. The TPMSmessag eis
also displaye dafter 30 seconds.
The pressure is insufficien tin on eor more tires ,or th epressures of th e
individual tires diffe rsignificantly.
XChec kth etire pressure and correc tit if necessary (Ypage 253).
dEF ChkIn addition,th eyello wå DEFindicator lamp lights up in th einstru-
men tcluster and awarnin gtone sounds.
The DE Fsupply has dropped belo w1.5US gal (5.5l).
XAdd DEF supply (Ypage 129).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 secondsa s soon as you switch on
the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
178Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
StArtS RExxIn addition,th eyellow åDEFindicator lamp lights up and awarning
tone sequence sounds.
The DE Fsupply has dropped belo wthe0. 8US gal (3. 0l) reserv emark.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sXX
(16to 1)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5. 5l) of DE F (Ypage 129).
The å DEFindicator lamp disappear safter no mor ethan
20 seconds after th evehicl ehas stoppe dor you hav eswitched on
th eignition or started th eengin eafter refueling.
In addition ,th eyellow ;CheckEngin eindicator lamp and th eyel-
low å DEFindicator lamp ligh tup in th einstrumen tcluste rand
three short warning tone ssound.
The DE Freducin gagen tis contaminated, diluted or is no tcomplian t
wit hIS O 2224 1.
The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam- age the exhaust gas aftertreatment.
XVisit a qualified specialist workshop immediately.
¯
StArtS IdLE
In addition, the yellow åDEF indicator lamp and the ;Check
Engine indicator lamp light up in the instrument cluster and three
warning tones sound.
If the StArtS
IdLEmessage is displayed, you cannot drive the vehicle
at a speed exceeding 5 mph (8 km/h).
XAdd at least 1.5 US gal (5.5 l) of DEF (Ypage 129).
The å DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched on the ignition or started the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XVisit a qualified specialist workshop immediately.
Display messages179
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Errflashes for5seconds, in addition th eà indicator lamp flashes in
th einstrumen tcluste rand then lights up yellow continuously.
Lan eKeepin gAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThere are no lan emarking spresent.
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe camera canno trecogniz eth eroa dmarkings:
-It is to odark .
-The lan emarking sare wor nor are covered, for example, by dir tor
snow.
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 130).
XClean th ewindshield (Ypage 235), particularly in th ecamera' s
field of vision .
If th eà indicator lamp goe sout ,Lan eKeepin gAssis tis opera-
tional again .
If th eproblem persists ,visit aqualified specialist workshop .
Errflashes for5seconds ,th e_ indicator lamp also flashes and then
goe sout .
Highbea mAssis tis deactivated and temporarily no toperational or
Highbea mAssis tis malfunctioning .
Possibl ecauses are:
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 130).
XClean th ewindshield (Ypage 235), particularly in th ecamera' s
field of vision .
If th e_ indicator lamp goe sout ,Highbea mAssis tis operational
again .
If th eproblem persists ,visit aqualified specialist workshop .
Blind_Errflashes for5seconds ,th eyellow indicator lamp sflas hin th eexterio r
mirror sand then ligh tup constantly.
Blind Spot Assis tis faulty.
XVisit aqualified specialist workshop .
Errflashes for5seconds ,th eÄ indicator lamp also flashes and then
lights up constantly.
COLLISION PREVENTION ASSIST is malfunctioning .
XVisitaqualified specialist workshop .
180Display messages
On-board computer and displays

Display messages on vehicles withsteering wheel buttons
Safet ysystems
Display messagesPossible causes/consequences an dMSolutions
ABS
Visit workshop
AB Shas bee ndeactivated due to amalfunction .ES P®,AS Rand BAS,
as well as cruise control, hav ealso bee ndeactivated as aresult .
GWARNING
The brake syste mcontinues to function normally, but without th e
function slisted above. The wheels could therefore loc kif you brake
hard, fo rexample.
Thi scauses steerability and braking to be greatly impaired. The brak-
in gdistanc ecan increase in emergency braking situations. The driven
wheels can spi nwhen accelerating.
If ES P
®is no toperational, ES P®will notstabilize th evehicle.
There is an increase dris kof skidding and accidents .
XDrive on withcare.
XVisit aqualified specialis tworkshop immediately.
ABS
Unavailable
AB Sis temporarily unavailable or is deactivated due to undervoltage.
ES P®,AS Rand BAS, as well as cruise control, are also unavailable as
a result .
The battery may no tbe bein gcharged.
GWARNING
The brake syste mcontinues to function normally, but without th e
function slisted above. The wheels could therefore loc kif you brake
hard, fo rexample.
Thi scauses steerability and braking to be greatly impaired. The brak-
in gdistanc ecan increase in emergency braking situations. The driven
wheels can spi nwhen accelerating.
If ES P
®is no toperational, ES P®will notstabilize th evehicle.
There is an increase dris kof skidding and accidents .
XDrive for ashort distanc eat aspeed of more than 13 mph
(20 km/h).
If th edisplay messag edisappears ,th efunction smentioned abov e
are available again .
If th edisplay messag econtinues to be displayed:
XDrive on wit hcare.
XVisit aqualified specialis tworkshop immediately.
Display messages18 1
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
:
Visit workshop
ASRhas been deactivated due to amalfunction .
The engin epowe routput may be reduced.
GWARNIN G
The driven wheels can spin when accelerating .
There is an increased ris kof skiddin gand accidents .
XDrive on withcare.
XVisit aqualified specialist workshop immediately.
:
Visit workshop
BA Shas been deactivated due to amalfunction .
GWARNING
The brak esystem continues to function normally, but without elec -
tronic support .
The braking distanc ecan increas ein emergenc ybraking situations.
There is aris kof an accident.
XDrive on wit hcare.
XVisit aqualified specialist workshop immediately.
:
Unavailable
AS Rand BA Shav ebeen deactivated due to undervoltage.
The battery may no tbe bein gcharged.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The wheels could therefor eloc kif you brak e
hard, for example.
The braking distanc ecan increas ein emergenc ybraking situations.
The driven wheels can spin when accelerating .
There is an increased ris kof skiddin gand accidents .
XDrive on withcare.
XVisit aqualified specialist workshop immediately.
#
Brake wea rVisitworkshop
The brak epads/linings hav ereached their wear limit.
XHav eth ebrak epads/linings replace das soo nas possibl eat a
qualified specialist workshop .
182Display messages
On-board computer and displays