Sidewall (definition) ....................... 265
Snow chains .................................. 249
Speed rating (definition) ................ 264
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 249
TIN (Tire Identification Number)
(definition) ..................................... 265
Tire bead (definition) ...................... 265
Tire pressure (definition) ................ 265
Tire pressures (recommended) ...... 264
Tire size (data) ....................... 257, 272
Tire size designation, load-bearing
capacity, speed rating .................... 261
Tire tread ....................................... 248
Tire tread (definition) ..................... 265
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 264
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 264
Top Tether ............................................ 50
Touchshift (automatic transmis-
sion) .................................................... 125
Tow-away alarm
Arming/deactivating ........................ 57
Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 246
Important safety notes .................. 243
Towing
If the vehicle is stuck ..................... 245
Installing/removing the towing
eye ................................................. 244
With a raised front or rear axle ...... 245
Towing a trailer
Axle load, permissible .................... 287
Cleaning the trailer tow hitch ......... 237
Coupling up a trailer ...................... 157
Decoupling a trailer ....................... 159
Driving tips .................................... 155
Important safety notes .................. 155
Notes on retrofitting ...................... 286 Trailer loads ................................... 287
Tow ing aw
ay
Important safety guidelines ........... 243
In the event of malfunctions .......... 244
With both axles on the ground ....... 245
Trailer
Brake force booster malfunction ... 195
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 159
Trailer towing
Blind Spot Assist ............................ 146
PARKTRONIC ................................. 153
Permissible trailer loads and
drawbar noseweights ..................... 159
Transmission
see Automatic transmission
Transmission oil ................................ 282
Transport
Loading guidelines ......................... 212
Vehicle ........................................... 246
Transport by rail ................................ 135
Transportation
Rail ................................................ 135
Transporting
Load distribution ............................ 214
Securing a load .............................. 214
Trim pieces (cleaning instruc-
tions) .................................................. 238
Trip computer (on-board com-
puter) .................................................. 174
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 167
Display (vehicles without steering
wheel buttons) ............................... 163
Resetting ....................................... 162
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 88
Replacing bulbs (rear) ...................... 89
Switching on/off .............................. 81
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 90
Index19
Further information can be obtained at any
authorized Sprinter Dealer.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Information on the cargo compartment
floor
!The wooden or plastic cargo area floor fitted
at the factory is an integral component of the
vehicle structure. The vehicle body could be
damaged if you have the load area floor
removed. This then affects the securing of
loads and the maximum loading capacity of
the lashing points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
28Introduction
bracket and in the separate operating instruc-
tions for the mobile phone pre-installation.
iThe mobile phone battery is charged
depending on the condition of charge and the
position of the key in the ignition lock. The
mobile phone display indicates the charging
process.
Additional communications equip-
ment
Important safety notes
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment.
Please remember, a navigation system does not
supply information on the load-bearing capacity of bridges or the overhead clearance of under-
passes. The driver remains responsible for
safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
You will find information on installing electrical
or electronic equipment in the “Vehicle elec-
tronics” section (
Ypage 275).
Installation for PND mobile navigation
devices
You can secure a personal navigation device
(Personal Navigation Device PND) using a com-
mercially available adapter.
PND connector (on the side behind the instrument
cluster)
=
USB port
?3.5 mm audio jack for the PND audio signal
(voice announcements)
XConnecting the PND: connect the PND ports
to the appropriate jacks in the vehicle.
iYou can also use USB port =and 3.5 mm
audio jack ?for external audio sources.
The voice announcements are heard through
the radio speakers when you start navigation.
The audio source played until this point is then
muted for the duration of the voice announce-
ments.
iIf you use audio devices or personal naviga-
tion devices which have been recommended
by Mercedes-Benz, you can use all of the
functions available, such as the mute func-
tion.
You can obtain further information from any
authorized Mercedes-Benz Center.
Additional communications equipment211
Stowing and features
Z
Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans and Passenger Vans:
XAlways transport loads in the cargo compart-
ment.
XAlways place the load against the backrests of the rear bench seat.
XMove large and heavy loads as far towards the
front of the vehicle as possible against the
rear bench seat. Stow the load flush with the
rear bench seat.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
GWARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never let more people ride in the vehicle than there are
seat belts available. Make sure everyone rid-
ing in the vehicle is correctly restrained with a
separate seat belt. Never use a seat belt for
more than one person at a time.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (
Ypage 26).
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
Information about the maximum loading capa-
city of the cargo tie-down points can be found in
the "Technical data" section (
Ypage 285).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off. This applies both in nor-
mal traffic conditions and if the vehicle must
swerve to avoid an obstacle, in the event of
full brake application and on poor road surfa-
ces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
214Securing loads
Transporting loads
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials rela-
ted to the maintenance and repairs:
Rthe applicable sections of the technical doc-
umentation, e.g. the Operator's Manual and
workshop information.
Rregulations such as industrial safety regula-
tions and accident prevention regulations.
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use the jack as a substitute. The vehicle's
jack is intended only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 26).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and fre que
ncy of maintenance work and
contains additional notes on the New Vehicle
Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
iObserve the notes on genuine Sprinter parts
(Ypage 28).
Service interval display
General notes
A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in
motion or when the ignition is switched on.
iThe service interval display does not provide
information about the engine oil level. The service interval display should therefore not
be confused with the
5engine oil level
display.
The service due date is displayed in days or
miles (kilometers), depending on the total dis-
tance driven.
The symbols or letters on the service display
show the type of service that is due.
¯ orA
for a minor service
° orB
for a major service
Service due date display
Vehicles with steering wheel buttons: the
following messages may be displayed.
R¯ Service A due in ... days
R¯Service A due in ... mi(km)
R¯ Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R¯for service A
R°for Service B
Additionally, you will see the remaining distance
in miles ( mi
) or kilometers ( km) or the remaining
time in days ( d).
Service due date has been exceeded
Vehicles with steering wheel buttons: if you
have missed the service due date, one of the
following messages appears in the display and
warning tone also sounds.
R¯ Service A overdue by ... days
R¯Service A overdue by ... km(km)
Vehicles without steering wheel buttons: if
you have missed the service due date, the ¯
or ° symbol for the service flashes for
10 seconds after the ignition is switched on. A
minus sign also appears in front of the service
due date.
Calling up the service due date
XTurn the key to position 2in the ignition lock.
The display is activated.
Vehicles without steering wheel buttons
XPress the 4menu button on the instrument
cluster repeatedly until the ¯or°
symbol for the service appears in the display.
226Maintenance
Maintenance and care
Maximum permissible gross vehicle
weight rating
:Maximum number of seats
;Maximum permissible gross vehicle weight
rating
XSpecification for maximum gross vehicle
weight;is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed XXX
kilograms or XXX lbs."
The gross weight of all vehicle occupants, cargo,
luggage and trailer load/noseweight (if applica-
ble) must not exceed the specified value.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The maximum permissible gross vehicle
weight rating is vehicle-specific and may dif-
fer from that which is illustrated. You can find
the valid maximum permissible gross vehicle
weight rating for your vehicle on the Tire and
Loading Information placard.
Number of seats
:Maximum number of seats
;Maximum permissible gross vehicle weight
rating Maximum number of seats
:determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information plac-
ard.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The number of seats is vehicle-specific
and can differ from the details shown. The
number of seats in your vehicle can be found
on the Tire and Loading Information placard.
Determining the maximum load
Individual steps
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1: Locate the statement "The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs." on your vehicle's
Tire and Loading Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be travel-
ing in your vehicle.
XStep 3: Subtract the combined weight of the
driver and passengers from XXX kilograms or
XXX lbs.
XStep 4: The resulting figure equals the avail-
able amount of cargo and luggage load capa- city. For example, if the "XXX" amount equals
1400 lbs and there will be five 150 pound
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs (1400 Ò750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the vehi-
cle. For reasons of safety, that weight must
not exceed the available cargo and luggage
cargo capacity calculated in step 4.
XStep 6 (if applicable): If you intend to tow a
trailer behind your vehicle, the load on the
trailer is transferred to your vehicle. Please
consult the Tire and Loading Information plac-
ard, to determine how this reduces the avail-
able cargo and luggage load capacity of your
vehicle.
Loading the vehicle259
Wheels and tires
Z
Vehicle identification plate
Even if you have calculated the total cargo care-
fully, you should still make sure that the gross
vehicle weight rating and the gross axle weight
rating are not exceeded. Details about this can
be found on the vehicle identification plate on
the driver seat frame of your vehicle
(
Ypage 276).
Gross vehicle weight: the gross weight of the
vehicle, all passengers, cargo and trailer load/
noseweight (if applicable) must not exceed the
permissible gross vehicle weight.
Gross axle weight rating: the maximum per-
missible load that can be carried by one axle
(front or rear axle).
To ensure that your vehicle does not exceed the
maximum permissible values (gross vehicle
weight and maximum gross axle weight rating),
have your loaded vehicle (including driver, occu-
pants, cargo, and full trailer load if applicable)
weighed on a suitable vehicle weighbridge.
Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached, the
trailer load/noseweight is included in the load
along with occupants and luggage. The trailer
load/noseweight is usually approximately 10%
of the gross weight of the trailer and its load.
What you should know about wheels
and tires
Tire labeling
Overview
:DOT, Tire Identification Number
(Ypage 263)
;Maximum tire load (Ypage 263)
=Maximum tire pressure (Ypage 252)
?Manufacturer
ATire material (Ypage 264)
BTire size designation, load-bearing capacity
and speed index (Ypage 261)
CTire name
The markings described above are on the tire in addition to the tire name (sales designation) and
the manufacturer's name.
iTire data is vehicle-specific and may deviate
from the data in the example.
Tire size designation, load bearing index
and speed index
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
What you should know about wheels and tires261
Wheels and tires
Z
tire load rating and speed rating required for
your vehicle.
:Design standard
;Tire width
=Nominal aspect ratio in %
?Tire code
ARim diameter
BLoad bearing index
CSpeed index
General: depending on the manufacturer's
standards, the size imprinted in the tire wall may
not contain any letters or may contain one let-
ter :that precedes the size description
If "LT" precedes the size description (as shown
above): these are light truck tires according to
U.S. manufacturing standards.
If "C" precedes the size description: these are
commercial motor vehicle tires according to
European manufacturing standards.
Tire width: tire width;shows the nominal tire
width in millimeters.
Aspect ratio: aspect ratio=is the size ratio
between the tire height and tire width and is
shown in percent. The aspect ratio is calculated
by dividing the tire width by the tire height.
Tire code: tire code?specifies the tire type.
"R" represents radial tires. "D" represents diag-
onal tires, "B" represents diagonal radial tires.
Rim diameter: rim diameterAis the diameter
of the bead seat, not the diameter of the rim
flange. The rim diameter is specified in
inches (in).
Load-bearing index: load-bearing indexBis a
numerical code tha t s
pecifies the maximum
load-bearing capacity of a tire.
Do not overload the tires by exceeding the
specified load limit. The maximum permissible
load can be found on the vehicle's Tire and Loading Information placard on the B-pillar on
the driver's side (
Ypage 258).
Example:
The load-bearing index 120 indicates a maxi-
mum load of 3,042 lb (1,380 kg) for the tire. If
two load-bearing capacity indices are specified
(as shown above), the first number states the
load-bearing capacity for single tires, the sec-
ond number the load-bearing capacity for twin
tires. For further information on the maximum
tire load in kilograms and pounds, see
(
Ypage 263).
For further information on the load-bearing
index, see "Load index" (
Ypage 263).
Speed rating: speed ratingCspecifies the
approved maximum speed of the tire.
Regardless of the speed index always observe
the speed limits. Drive carefully and adapt your
driving style to the traffic conditions.
iTire data is vehicle-specific and may deviate
from the data in the example.
IndexSpeed rating
Fup to 50 mph (80 km/h)
Gup to 56 mph (90 km/h)
Jup to 62 mph (100 km/h)
Kup to 68 mph (110 km/h)
Lup to 74 mph (120 km/h)
Mup to 80 mph (130 km/h)
Nup to 87 mph (140 km/h)
Pup to 93 mph (150 km/h)
Qup to 100 mph (160 km/h)
Rover 106 mph (170 km/h)
iNot all tires that have the M+S identification
offer the driving characteristics of winter
tires. In addition to the M+S marking, winter
tires also have the isnowflake symbol on
the tire wall. Tires with this marking fulfill the
requirements of the Rubber Manufacturers
Association (RMA) and the Rubber Associa-
tion of Canada (RAC) regarding the tire trac-
tion on snow. They have been especially
developed for driving on snow.
262What you should know about wheels and tires
Wheels and tires