Checking the oil level (on-board
computer) ...................................... 220
Checking the oil level using the
dipstick .......................................... 221
Dis play message ............................ 190
Fill ing capacity .............................. .282
Information about oil consump-
tion ................................................ 282
Mixing ............................................ 281
Notes about oil grades ................... 280
Oil change ...................................... 282
Oil level (note) ............................... 220
Viscosity ........................................ 281
Warning lamp ................................. 198
Engine speed setting (working
mode) ................................................. 154
Engine, jump-starting ....................... 242
ESP
®(Electronic Stability Pro-
gram)
Display message ............................ 184
Important safety information ........... 54
Indicator lamp ................................ 197
Warning lamp ................................. 194
Exhaust check ................................... 134
Exhaust gas aftertreatment
DEF level indicator ......................... 162
DEF reducing agent ....................... 279
Diesel Exhaust Fluid (DEF) ............. 279
Display messages (vehicles with
steering wheel buttons) ................. 187
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Indicator lamp ....................... 197, 201
Malfunction ....................................1 88
Refilling DEF .................................. 129
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 78
Important safety notes .................... 78
Eye glasse
s compartment
................. 205
F
Fire extinguisher............................... 242
First-aid kit ......................................... 241 Flat tire
Changing a wheel/mounting the
spare wheel ................................... 267
General notes ................................ 266
Fog lamps
Switching on/off .............................. 80
Fogged-up windows
see Climate control
Folding seat ......................................... 74
Frequencies
Mobile phone ................................. 275
Two-way radio ................................ 275
Front fog lamps
Switching on/off .............................. 80
Front interior light
Replacing bulbs ............................... 92
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 279
Consumption information .............. 279
Consumption statistics .................. 174
Diesel at very low outside temper-atures ............................................ 278
Display message ............................ 189
Driving tips ....................................1 33
Fuel gauge ..................................... 162
Problem (malfunction) ................... 129
Quality (diesel) ............................... 278
Refueling ........................................ 127
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 174
Showing the range (vehicles with
steering wheel buttons) ................. 174
Tank content/reserve fuel ............. 278
Fuel filter with water separator
draining ......................................... 224
Indicator lamp ................................ 202
Fuel gauge ......................................... 162
Fuel tank
Problem (malfunction) ................... 129
Fuel tank content
Reserve, display message .............. 189
Fuses .................................................. 246
10Index
Rain and light sensorSetting the sensitivity (vehicles
with steering wheel buttons) ......... 173
Windshield wiper .............................. 93
Range (vehicles with steering
wheel buttons) .................................. 174
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 207
Rear compartment
Activating/deactivating climate
control ........................................... 101
Setting the air vents ...................... 106
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 68
Opening/closing .............................. 68
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 89
Switching on/off .............................. 80
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 90
Rear interior light
Replacing bulbs ............................... 92
Rear lamps
see Lights
Rear rack
Notes ............................................. 216
Rear view camera
Cleaning instructions ..................... 236
Important safety notes .................. 154
Switching on .................................. 154
Rear window defroster
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Rear window wiper ............................. 94
Switching on/off .............................. 94
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 129 Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 129
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 129
Refrigerant ......................................... 284
Refueling
Fuel filler flap ................................. 128
Fuel gauge ..................................... 162
Important safety notes (fuel) ......... 127
Refueling procedure (fuel) ............. 128
see Fuel
Releasing the parki
ng lock man-
ually (automatic transmission) ........ 127
Remote control
Changing the operating duration
(auxiliary heating) .......................... 110
Replacing the battery (auxiliary
heating ) ........................................ 111
Switching on/off (auxiliary heat-
ing) ................................................ 110
Synchronizing (auxiliary heating) ... 110
Replacing bulbs
Important safety notes .................... 86
Replacing the battery (auxiliary
heating remote control) .................... 111
Replacing the fuel filter .................... 202
Reporting safety defects .................... 27
Rescue card ......................................... 29
Restraint system
Introduction ..................................... 39
Warning lamp (function) .......... 39, 198
Reverse warning feature .................. 122
Roadside Assistance (breakdown) .... 23
Roof carrier
Maximum payload .......................... 286
Notes ............................................. 216
Roof load (roof carrier) ..................... 286
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 25
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 42
Cleaning ......................................... 238
Index15
Twin front-passenger seatStowage compartment .................. 206
Two-way radios
Type approval/frequency .............. 275
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 64
USB port ............................................. 211
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 192
Electronics ..................................... 275
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 168
Limited Warranty ............................. 22
Loading .......................................... 258
Locking (SmartKey) .......................... 59
Lowering ........................................ 271
Maintenance .................................... 23
Operating safety .............................. 25
Parking for a long period ................ 132
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 27
Reporting problems ......................... 27
Securing from rolling away ............ 130
Towing away .................................. 243
Transporting .................................. 246
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 27
Body/equipment mounting direc-
tives for trucks ................................. 27
Vehicle data ....................................... 285
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 240 Vents
see Air vents
Voltage supply
Fuses ............................................. 246
W
Warning Stickers ........................................... 24
Warning and indicator lamp
Diesel particle filter ....................... 201
Power assistance for the steering .. 203
Warning and indicator lamps
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 199
Diesel Exhaust Fluid (DEF) ............. 197
Electrical step ................................ 203
ESP
®.............................................. 194
ESP®function ................................ 197
Overview .......................................... 33
Seat belt ........................................ 203
Warning lamp .................................... 241
Warning triangle ................................ 241
Warning- and indicator lamps
ABS ................................................ 195
Air filter .......................................... 201
ASR ................................................ 194
BAS ................................................ 195
Battery charge ............................... 198
Brake wear .................................... 198
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 198
Preglow .......................................... 201
Reserve fuel ................................... 200
Tire pressure monitor .................... 202
Water separator ............................. 202
Windshield washer fluid ................. 202
Warranty .............................................. 22
Washer fluid
Adding ........................................... 224
Capacities ...................................... 285
Display message ............................ 193
Indicator lamp ................................ 202
Notes ............................................. 284
Wiping with ...................................... 93
20Index
FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
202
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
ÄIndicator lamp, distance
warning143
·Warning lamp, distance
warning143
ÃWarning and indicator lamps,
Lane Keeping Assist147
1Door or hood open203
Electrically operated step
malfunction203
#Brake pads/linings worn198
+LOW RANGE active148
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
81
JRight-hand turn signal81
:ASR malfunction53
BAS malfunction195
hESP®malfunction194
ÈDirt accumulation in air filter201
6Reserve fuel162
Fuel filler cap open200
FunctionPage
:Water in the fuel202
mFuel filter dirty202
#Battery charging malfunction198
bBulb defective203
=Tachometer with warning
and indicator lamps
cParking brake applied136
LLow-beam headlamps on79
KWorking speed governor
(ADR) on154
ÐPower steering assistance
malfunction203
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
81
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
|Reserve fuel200
Fuel filler cap open200
\Diesel particle filter malfunc-
tion201
hESP®malfunction194
7Fasten seat belts203
iCorresponding messages may also be
shown in the display (Ypage 176).
34Instrument cluster
At a glance
and that it is not swallowed. Do not inhale fuelvapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
HEnvironmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
!Do not use gasoline to refuel vehicles with a
diesel engine. Even small amounts of gasoline
will cause damage to the fuel system and
engine.
!Do not switch on the ignition if you acciden-
tally refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel lines. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(
Ypage 277).
Refueling procedure
The fuel filler flap is beside the front left-hand
door when viewed in the direction of travel. It is
only possible to open the fuel filler flap when the front door is open.
XRemove the key from the ignition lock.
XSwitch off the auxiliary heating system
(Ypage 106).
XOpen the front left-hand door first, and then
the fuel filler flap.
XClose all vehicle doors to prevent fuel vaporsfrom entering the vehicle interior.
XTurn fuel filler cap ;counter-clockwise,
remove it and let it hang from strap :.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
XReplace tank filler cap;on tank and turn
clockwise.
You will hear a click when the fuel filler cap is
closed fully.
XOpen the front left-hand door first, and then
close the filler flap.
128Refueling
Driving and parking
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle and the resulting per-
missible maximum speed of the tires (tire and
tire pressure). In particular, also observe the tire
approval regulations for each country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 250).
You can permanently limit the maximum speed
of your vehicle to 65 mph (105 km/h) or 75 mph (120 km/h).
We recommend that you have the maximum
speed programmed by an authorized Sprinter
dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed maximum
speed.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts
may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 277).
134Driving tips
Driving and parking
Display messagesPossible causes/consequences andMSolutions
Highbeam AssistinoperativeHighbeamAssis tis faulty.
XVisit aqualified specialist workshop .
HighbeamAssisttem‐porarily unavaila‐ble
Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 130).
XClean th ewindshield (Ypage 235), particularly in th ecamera' s
field of vision .
If th emalfunction has been rectified, th eHighbeam Assist
available againmessage appears.
Engine
Display messagesPossible causes/consequences and MSolutions
ExhaustFilter :
Drive at hig hengine speed. SeeOper. Manual
The automatic regeneration of th ediesel particl efilter is no tsufficien t
or has malfunctioned.
XDrive at an engin espeed of abov e2000 rpm until th edisplay mes -
sage disappears.
If th edisplay message does no tgo out after approximately
20 minutes, hav eth emalfunction rectifie dimmediately at aquali-
fie dspecialist workshop .
Check DieselExhaustFluid SeeOperator' sManual
The DE Fsupply has dropped belo w1.5US gal (5. 5l).
XAd dDE Fsupply (Ypage 129).
The display message only disappear swhen th evehicl eis stationary,
at th elatest after 20 seconds as soo nas you switch on th eignition
or start th eengin eafter refueling.
å
XX starts remaining
Three short warning tone salso sound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5.5l)of DEF (Ypage 129).
Display messages187
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
*
CoolantCheck level
The coolan tlevel is to olow.
Never run th eengin eif th ecoolan tlevel is to olow. The engin ecould
overheat and be damaged.
XStop th evehicl eas soo nas possible, payin gattention to roa dand
traffic conditions.
XSwitc hoff th eengin eand let it cool down .
XAddcoolan tand be sur eto observ eth ewarning note s
(Ypage 283).
XIf you need to add coolan tfrequently, hav eth eengin ecoolin gsys-
te m checke dat aqualified specialist workshop .
7
Reservefue lDriveto agas statio n
The fuel level has fallen int oth ereserv erange.
XRefue lat th eneares tgas station (Ypage 127).
:
WaterinfuelVisitworkshop
The water that has collecte din th ewater separator has reached th e
maximum level.
XDrain th ewater separator (Ypage 224).
m
Fuelfilter Visitworkshop
The fuel filter is dirty.
XHav eth efuel filter elemen treplace das soo nas possibl eat aquali-
fie dspecialist workshop .
4
Engine oil Add 1.0quart(Canada:1.0liter)
The oil level is to olow.
XChec kth eoil level th enext time you refuel (Ypage 220), and add
oil.
4
Engine oil levelNot whe neng .run ‐ning
You wan tto chec kth eengin eoil level eve nthough th eengin eis still
running.
XSwitc hoff th eengine.
XChec kth eoil level (Ypage 220).
4
Engine oil levelReduce oil level
You haveadded to omuc hengin eoil. There is aris kof damaging th e
engin eor catalytic converter.
XChec kth eoil level (Ypage 220).
XIf theoil level is to ohigh :hav eth eengin eoil extracted at th enext
qualified specialist workshop .
XIf theoil level is correct: hav eth emalfunction rectifie dat th enext
qualified specialist workshop .
Display messages189
On-board computer and displays
Z