2016 MERCEDES-BENZ SPRINTER MY16 Operator’s Manual

Rain and light sensorSetting the sensitivity (vehicles
with steering wheel buttons) ......... 173
Windshield wiper .............................. 93
Range (vehicles with steering
wheel buttons) .................................. 174
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 207
Rear compartment
Activating/deactivating climate
control ........................................... 101
Setting the air vents ...................... 106
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 68
Opening/closing .............................. 68
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 89
Switching on/off .............................. 80
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 90
Rear interior light
Replacing bulbs ............................... 92
Rear lamps
see Lights
Rear rack
Notes ............................................. 216
Rear view camera
Cleaning instructions ..................... 236
Important safety notes .................. 154
Switching on .................................. 154
Rear window defroster
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Rear window wiper ............................. 94
Switching on/off .............................. 94
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 129 Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 129
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 129
Refrigerant ......................................... 284
Refueling
Fuel filler flap ................................. 128
Fuel gauge ..................................... 162
Important safety notes (fuel) ......... 127
Refueling procedure (fuel) ............. 128
see Fuel
Releasing the parki
ng lock man-
ually (automatic transmission) ........ 127
Remote control
Changing the operating duration
(auxiliary heating) .......................... 110
Replacing the battery (auxiliary
heating ) ........................................ 111
Switching on/off (auxiliary heat-
ing) ................................................ 110
Synchronizing (auxiliary heating) ... 110
Replacing bulbs
Important safety notes .................... 86
Replacing the battery (auxiliary
heating remote control) .................... 111
Replacing the fuel filter .................... 202
Reporting safety defects .................... 27
Rescue card ......................................... 29
Restraint system
Introduction ..................................... 39
Warning lamp (function) .......... 39, 198
Reverse warning feature .................. 122
Roadside Assistance (breakdown) .... 23
Roof carrier
Maximum payload .......................... 286
Notes ............................................. 216
Roof load (roof carrier) ..................... 286
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 25
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 42
Cleaning ......................................... 238
Index15

Correct usage .................................. 41
Display message ............................ 184
Fastening ........................................ .42
Important safety guidelines .............4 0
Introduction .....................................4 0
Releasin g ......................................... 42
Warning lamp ................................. 203
Warning lamp (function) ................... 43
Seat heating ......................................... 76
Seats
Adjusting lumbar support ................ 73
Adjusting the front-passenger
seat .................................................. 73
Adjusting the head restraint ............ 76
Armrest ............................................ 76
Cleaning the cover ......................... 238
Correct driver's seat position ........... 72
Folding seat ..................................... 74
Important safety notes .................... 72
Rear bench seat ............................... 75
Seat heating .................................... 76
Setting the driver's seat ................... 73
Swivel seat ....................................... 73
Twin front-passenger seat ................ 74
Securing loads
Important safety notes .................. 214
Selector lever
Cleaning ......................................... 238
Sensors (cleaning instructions) ....... 236
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 226
Exceeding a service due date ........ 226
Notes ............................................. 226
Service due date (automatic dis-
play) ............................................... 226
Service products
Brake fluid ..................................... 283
Coolant (engine) ............................ 283
Diesel Exhaust Fluid (DEF) ............. 279
Engine oil ....................................... 280
Fuel ................................................ 277
Important safety notes .................. 277
Power steering fluid ....................... 283
Refrigerant ..................................... 284
Transmission oi l ............................. 282
W

asher fluid ................................... 284 Setting the air distribution
............... 102
Setting the airflow ............................ 102
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 171
Vehicles without steering wheel
buttons .......................................... 164
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 168
Resetting submenus (vehicles
with steering wheel buttons) ......... 168
Short journeys (diesel particle fil-
ter) ...................................................... 134
Side impact air bag ............................. 45
Side windows
Cleaning ......................................... 235
Hinged side windows ....................... 70
Important safety information ........... 70
Opening/closing .............................. 71
Overview .......................................... 70
Problem (malfunction) ..................... 71
Resetting ......................................... 71
Sliding door
Cleaning ......................................... 237
Closing assist ................................... 66
Important safety notes .................... 65
Opening/closing .............................. 65
Opening/closing from the inside ..... 66
Opening/closing from the out-
side .................................................. 66
SmartKey
Changing the battery ....................... 61
Changing the locking system set-
tings ............................................... 173
Checking the battery ....................... 61
Display message ............................ 193
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 63
Problem (malfunction) ..................... 63
SmartKey positions (ignition lock) .. 119
Snow chains ...................................... 249
Sockets .............................................. 210
Spare wheel
General notes ................................ 273
Important safety notes .................. 272
16Index

Removing/mounting ...................... 273
Specia lsea tbelt retractor .................. 48
Specialist worksho p............................ 26
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .170
Digital (vehicles without steering
wheel buttons) ............................... 163
Selecting display unit (vehicles
with steering- wheel buttons) ........1 70
see Instrument cluster
Standing lamps
Replacing bulbs ............................... 87
Replacing bulbs (rear) ......................8 9
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 0
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 35
Cleaning ......................................... 238
Step
see Electrical step
Stickers
General safety notes ........................ 24
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 05
Glove box ....................................... 204
Important safety notes .................. 204
Paper holder .................................. 207
Stowage compartment above the
windshield ..................................... 206
Stowage compartment in the cen-
ter console ..................................... 206
Stowage compartment in the
dashboard ...................................... 205
Stowage space above the head-
liner ............................................... 206 Stowage space u
nder the rear
bench seat ..................................... 207
Stowage space under the twin co-
driver's seat ................................... 206
Summer tires ..................................... 249
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 56
Switching the heater booster func-
tion on/off ......................................... 111
Switching the surround lighting
on/off (on-board computer) ............. 172
Swivel seat ........................................... 73
T
Tachometer ........................................ 162
Tail lamps
Changing ......................................... 90
Replacing bulbs ............................... 89
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 90
Tank content
Fuel gauge ..................................... 162
Range (vehicles with steering
wheel buttons) ............................... 174
Reserve fuel warning lamp ............. 200
Technical data
Capacities ...................................... 277
Cargo tie-down points .................... 285
Cargo tie-down rings ...................... 285
Loading rails .................................. 285
Roof carrier .................................... 286
Tires/wheels ......................... 257, 272
Trailer tow hitch ............................. 286
Vehicle data ................................... 285
Telephone .................................. 210, 211
Telephone (on-board computer)
Accepting an incoming call ............ 175
Display messages .......................... 193
Numbers from the phone book ...... 175
Operating ....................................... 175
Redialing ........................................ 176
Rejecting or ending a call .............. 175
Temperature
Outside temperature ...................... 162
Setting (climate control) ................ 102
Index17

Setting the unit (vehicles with
steering wheel buttons) ................. 169
Theft deterrent systems
Immobilizer ...................................... 56
Tow-away alarm ............................... 57
Tightening torques for wheel nuts/
wheel bolts ........................................ 271
Time
Setting the time (vehicles with
steering wheel buttons) ................. 171
Setting the time (vehicles without
steering wheel buttons) ................. 164
Timer
Activating ....................................... 115
Auxiliary heating ............................ 114
Important safety notes .................. 114
Overview ........................................ 114
Setting the heating level (auxiliary
heating) ......................................... 116
Setting the preselection time
(auxiliary heating) .......................... 115
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 115
Switching immediate heating
mode on/off (auxiliary heating) ..... 115
Tire pressure
Calling up (on-board computer) ..... 253
Checking manually ........................ 253
Display messages (vehicles with
steering wheel buttons) ................. 191
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Maximum ....................................... 252
Notes ............................................. 251
Recommended ............................... 250
Setting the unit (vehicles with
steering wheel buttons) ................. 170
Tire label ........................................ 251
Tire pressure loss warning system .. 255
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 254
Display message ............................ 191
Function/notes ............................. 253
Indicator lamp ................................ 202
Restarting ...................................... 255
Warning lamp ................................. 255
Tire pressure table ............................ 257 Tires
Aspect ratio (definition) ................. 265
Average weight of the vehicle
occupants (definition) .................... 264
Bar (definition) ............................... 264
Chang ing a w
heel .......................... 266
Characteristics .............................. 264
Checking ........................................ 248
Curb weight (definition) ................. 265
Definition of terms ......................... 264
Direction of rotation ...................... 267
Distribution of the vehicle occu-
pants (definition) ............................ 266
DOT (Department of Transporta-
tion) (definition) ............................. 264
DOT, Tire Identification Number
(TIN) ............................................... 263
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 264
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 264
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 264
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 265
Important safety notes .................. 247
Increased vehicle weight due to
optional equipment (definition) ...... 264
Kilopascal (kPa) (definition) ........... 265
Labeling (overview) ........................ 261
Load bearing index (definition) ...... 266
Load index ..................................... 263
Load index (definition) ................... 265
M+S tires ....................................... 249
Maximum load on a tire (defini-
tion) ............................................... 265
Maximum loaded vehicle weight
(definition) ..................................... 265
Maximum permissible tire pres-
sure (definition) ............................. 265
Maximum tire load ......................... 263
Maximum tire load (definition) ....... 265
Optional equipment weight (defi-
nition) ............................................ 265
PSI (pounds per square inch) (def- inition) ........................................... 265
Replacing ....................................... 266
Service life ..................................... 248
18Index

Sidewall (definition) ....................... 265
Snow chains .................................. 249
Speed rating (definition) ................ 264
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 249
TIN (Tire Identification Number)
(definition) ..................................... 265
Tire bead (definition) ...................... 265
Tire pressure (definition) ................ 265
Tire pressures (recommended) ...... 264
Tire size (data) ....................... 257, 272
Tire size designation, load-bearing
capacity, speed rating .................... 261
Tire tread ....................................... 248
Tire tread (definition) ..................... 265
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 264
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 264
Top Tether ............................................ 50
Touchshift (automatic transmis-
sion) .................................................... 125
Tow-away alarm
Arming/deactivating ........................ 57
Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 246
Important safety notes .................. 243
Towing
If the vehicle is stuck ..................... 245
Installing/removing the towing
eye ................................................. 244
With a raised front or rear axle ...... 245
Towing a trailer
Axle load, permissible .................... 287
Cleaning the trailer tow hitch ......... 237
Coupling up a trailer ...................... 157
Decoupling a trailer ....................... 159
Driving tips .................................... 155
Important safety notes .................. 155
Notes on retrofitting ...................... 286 Trailer loads ................................... 287
Tow ing aw
ay
Important safety guidelines ........... 243
In the event of malfunctions .......... 244
With both axles on the ground ....... 245
Trailer
Brake force booster malfunction ... 195
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 159
Trailer towing
Blind Spot Assist ............................ 146
PARKTRONIC ................................. 153
Permissible trailer loads and
drawbar noseweights ..................... 159
Transmission
see Automatic transmission
Transmission oil ................................ 282
Transport
Loading guidelines ......................... 212
Vehicle ........................................... 246
Transport by rail ................................ 135
Transportation
Rail ................................................ 135
Transporting
Load distribution ............................ 214
Securing a load .............................. 214
Trim pieces (cleaning instruc-
tions) .................................................. 238
Trip computer (on-board com-
puter) .................................................. 174
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 167
Display (vehicles without steering
wheel buttons) ............................... 163
Resetting ....................................... 162
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 88
Replacing bulbs (rear) ...................... 89
Switching on/off .............................. 81
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 90
Index19

Twin front-passenger seatStowage compartment .................. 206
Two-way radios
Type approval/frequency .............. 275
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 64
USB port ............................................. 211
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 192
Electronics ..................................... 275
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 168
Limited Warranty ............................. 22
Loading .......................................... 258
Locking (SmartKey) .......................... 59
Lowering ........................................ 271
Maintenance .................................... 23
Operating safety .............................. 25
Parking for a long period ................ 132
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 27
Reporting problems ......................... 27
Securing from rolling away ............ 130
Towing away .................................. 243
Transporting .................................. 246
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 27
Body/equipment mounting direc-
tives for trucks ................................. 27
Vehicle data ....................................... 285
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 240 Vents
see Air vents
Voltage supply
Fuses ............................................. 246
W
Warning Stickers ........................................... 24
Warning and indicator lamp
Diesel particle filter ....................... 201
Power assistance for the steering .. 203
Warning and indicator lamps
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 199
Diesel Exhaust Fluid (DEF) ............. 197
Electrical step ................................ 203
ESP
®.............................................. 194
ESP®function ................................ 197
Overview .......................................... 33
Seat belt ........................................ 203
Warning lamp .................................... 241
Warning triangle ................................ 241
Warning- and indicator lamps
ABS ................................................ 195
Air filter .......................................... 201
ASR ................................................ 194
BAS ................................................ 195
Battery charge ............................... 198
Brake wear .................................... 198
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 198
Preglow .......................................... 201
Reserve fuel ................................... 200
Tire pressure monitor .................... 202
Water separator ............................. 202
Windshield washer fluid ................. 202
Warranty .............................................. 22
Washer fluid
Adding ........................................... 224
Capacities ...................................... 285
Display message ............................ 193
Indicator lamp ................................ 202
Notes ............................................. 284
Wiping with ...................................... 93
20Index

WheelsChanging a wheel .......................... 266
Checking ........................................ 248
Cleaning ......................................... 235
Important safety notes .................. 247
Installing the adapter (spare
wheel) ............................................ 269
Interchanging/changing ................ 266
Mounting a new wheel ...................2 70
Mounting a wheel .......................... 267
Removing a wheel .......................... 269
Removing and mounting the spare
wheel ............................................. 273
Snow chains .................................. 249
Storing ...........................................2 67
Tightening torque ........................... 271
Wheel size/tire size ....................... 272
Window curtain air bag ....................... 45
Windows
see Side windows
Windshield
Cleaning ......................................... 235
Defrosting ...................................... 103
Windshield heating
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Windshield washer fluid
Adding ...........................................2 24
Indicator lamp ................................ 202
Windshield wipers
Problem (malfunction) ..................... 96
Rain and light sensor ....................... 93
Rear window wiper .......................... 94
Replacing the wiper blades .............. 94
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 173
Switching on/off .............................. 93
Wiping with windshield washer
fluid ................................................. 93
Winter diesel ..................................... 278
Winter driving
Slippery road surfaces ................... 137
Snow chains .................................. 249
Winter operation
General notes ................................ 249
Radiator cover ................................. 28 Winter tires
M+S tires ................................... .... 249
Setti

ng a limit speed ......................1 34
Wiper blades
Cleaning ......................................... 235
Replacing ......................................... 94
Workshop
see Qualified specialist workshop
Index21

Operator's Manual
Before the first journey
These instructions, the Maintenance or Service
Booklet and the additional equipment-specific
instructions are integral parts of the vehicle.
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass on all
documents to the new owner.
Before you first drive off, read these documents
carefully and familiarize yourself with your vehi- cle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
these Operating Instructions. Failure to observe
the instructions may lead to damage to the vehi-
cle or personal injury.
Vehicle damage caused by a failure to observe
the instructions is not covered by the New Vehi-
cle Limited Warranty.
Limited warranty
!
Follow the instructions in this Operator's
Manual about the proper operation of your
vehicle as well as about possible vehicle dam- age. Damage to your vehicle that arises from
culpable contravention of these instructions
is not covered by the Limited Warranty of the
distributor named on the inside of the front
cover.
Vehicle equipment
The Operating Instructions describe all models
and standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped with all of the described functions. This also
applies to systems and functions relevant to
safety. The equipment in your vehicle may there-
fore differ from that shown in the descriptions
and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all of the sys-
tems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle is in
accordance with the warranty terms in the Ser-
vice and Warranty Information booklet.
Your authorized Sprinter dealer will replace and
repair all factory-installed parts in accordance
with the terms of the following warranties:
RNew Vehicle Limited Warranty
RExhaust System Warranty
REmission Systems Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
Warranties. You can obtain these from any
authorized Sprinter dealer.
iShould you lose your Service and Warranty
Information booklet, contact an authorized
Sprinter dealer for a replacement. The new
Service and Warranty Information booklet will
be posted to you.
Customer information for California
In California you are entitled to demand that
your vehicle be exchanged or that the purchase
or leasing price be refunded if Mercedes-Benz
USA, LLC and/or authorized workshops or ser-
vice centers are not able, after several justifiable
repairs, to rectify major damage to or malfunc-
tions of the vehicle as covered by the contrac-
tual warranty provisions. Customers who pur-
chase or lease a vehicle can have the vehicle
repaired within a period of 18 months after
delivery or after a mileage of up to 29,000 km
(equals approx. 18,000 miles), whichever
comes first, if:
(1) the same serious defect or damage which could lead to fatal or serious injuries to the
occupants of the vehicle during driving has
been repaired at least twice and Mercedes-
Benz, LLC has been informed in writing of
the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
22Introduction