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qAir Bag/Front Seat Belt
Pretensioner System Warning Beep
If a malfunction is detected in the air bag/
front seat belt pretensioner systems and
the warning light illumination, a warning
beep sound will be heard for about 5
seconds every minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
WARNING
Do not drive the vehicle with the air
bag/front seat belt pretensioner system
warning beep sounding:
Driving the vehicle with the air bag/
front seat belt pretensioner system
warning beep sounding is dangerous.
In a collision, the air bags and the
front seat belt pretensioner system
will not deploy and this could result
in death or serious injury.
Contact an Authorized Mazda Dealer
to have the vehicle inspected as soon
as possible.
qSeat Belt Warning Beep
Except Mexico
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the front passenger's seat
belt is not fastened and the vehicle is
driven at a speed faster than about 20
km/h (12 mph), a beep sound will be
heard again for a specified period of time.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed
falls below 20 km/h (12 mph).
NOTE
lTo allow the front passenger occupant
classification sensor to function properly,
do not place and sit on an additional seat
cushion on the front passenger's seat. The
sensor may not function properly because
the additional seat cushion could cause
sensor interference.
lIf a small child is seated on the front
passenger's seat, the warning beep may not
operate.
Mexico
If the vehicle speed exceeds about 20
km/h (12 mph) with the driver or front
passenger's seat belt unfastened, a
warning beep sounds continuously. If the
seat belt remains unfastened, the beep
sound stops once and then continues for
about 90 seconds. The beep stops after the
driver or front passenger's seat belt is
fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed
falls below 20 km/h (12 mph).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-35
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Form No.8DV2-EA-14K
Page 538 of 626

Black plate (538,1)
NOTElPlacing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning function to
operate depending on the weight of the
item.
lTo allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on the
front passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
lIf a small child is seated on the front
passenger's seat, the warning beep may not
operate.
qIgnition Not Switched Off
(STOP) Warning Beep
If the driver's door is opened while the
ignition is switched to ACC, a continuous
beep sound will be heard to notify the
driver that the ignition has not been
switched off (STOP) (for vehicles with a
type A meter, messages are displayed in
the instrument cluster). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
qKey Removed from Vehicle
Warning Beep
Under the following conditions, a beep
sound will be heard and the KEY warning
light (red) will flash continuously when
the ignition has not been switched off to
notify the driver that the key has been
removed (for vehicles with a type A
meter, messages are displayed in the
instrument cluster). The KEY warning
light (red) will stop flashing when the key
is back inside the vehicle (for vehicles
with a type A meter, messages are
displayed in the instrument cluster):
The ignition has not been switched off
and all the doors are closed after
removing the key from the vehicle. (A
beep sound will be heard 6 times.)
NOTE
Because the key utilizes low-intensity radio
waves, the Key Removed From Vehicle
Warning may activate if the key is carried
together with a metal object or it is placed in a
poor signal reception area.
qRequest Switch Inoperable
Warning Beep (With the
advanced keyless function)
If the request switch is pressed under the
following conditions while the key is
being carried, a beep will be heard for
about 2 seconds to indicate that the front
doors and the liftgate can not be locked.
lA door or the liftgate is open (door ajar
included).
lThe ignition has not been switched to
off.
7-36
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Form No.8DV2-EA-14K
Page 539 of 626

Black plate (539,1)
qKey Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all doors locked and
the liftgate closed, a beep sound is heard
for about 10 seconds to remind the driver
the key has been left in the luggage
compartment. If this happens, open the
liftgate by pressing the electric liftgate
opener and remove the key. A key
removed from the luggage compartment
may not function because its functions
may have been temporarily suspended. To
restore the key function, perform the
applicable procedure (page 3-8).
qKey Left-in-vehicle Warning Beep
(With the advanced keyless function)
When any door is opened from the
outside while the key is inside the vehicle,
the closed doors are locked. All the doors
are automatically unlocked by closing the
open door and the beep sound is heard for
about 10 seconds to notify the driver that
the key has been left in the vehicle.
If this happens, the doors and the liftgate
lock but the functions of the key left in the
vehicle cabin may be temporarily
suspended.
Perform the applicable procedure to
restore the functions of the key (page 3-8).
qTire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-148).
qLane Departure Warning Soundí
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
lThe volume of the LDWS warning sound
can be changed.
Refer to Personalization Features on page
9-10.
lThe type of the LDWS warning sound can
be changed.
Refer to Personalization Features on page
9-10.
qBlind Spot Monitoring (BSM)
System Warning Beepí
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the BSM warning light is illuminated.
NOTE
A personalized function is available to change
the BSM warning beep sound volume. Refer to
Personalization Features on page 9-10.
Reversing
If a moving object such as a vehicle or
two-wheeled vehicle approaches on the
left or right from behind your vehicle, the
Blind Spot Monitoring (BSM) warning
sound is activated.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-37íSome models. CX-5_8DV2-EA-14K_Edition3 Page539
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Form No.8DV2-EA-14K
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Black plate (540,1)
qMazda Radar Cruise Control
(MRCC) System Warningsí
The Mazda Radar Cruise Control
(MRCC) system warnings notify the
driver of system malfunctions and
cautions on use when required.
Check based on the beep sound.
Cautions What to check
The beep sounds 1 time
while the Mazda Radar
Cruise Control (MRCC)
is operatingThe vehicle speed is
slower than 25 km/h
(16 mph) and the Mazda
Radar Cruise Control
(MRCC) system has been
canceled.
The beep continues to
sound while the vehicle
is being driven.The distance between
your vehicle and the
vehicle ahead is too
close. Verify the safety of
the surrounding area and
reduce vehicle speed.
When the Mazda Radar
Cruise Control (MRCC)
is operating, the beep
sounds and the Mazda
Radar Cruise Control
(MRCC) warning light
(amber) in the instrument
cluster turns on.A malfunction in the
system may be indicated.
Have your vehicle
inspected at an
Authorized Mazda
Dealer.
qCollision warningí
If there is the possibility of a collision
with a vehicle ahead, the beep sounds
continuously and a warning is indicated in
the display.
qPower Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction light turns on or flashes and
the buzzer operates at the same time.
Refer to Warning/Indicator Lights on page
4-20.
qElectric Parking Brake Warning
Beep
The warning buzzer is activated under the
following conditions:
lThe vehicle is driven with the electric
parking brake applied.
lThe electric parking brake switch is
pulled while the vehicle is driven.
7-38
If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
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Form No.8DV2-EA-14K
Page 541 of 626
Black plate (541,1)
When Liftgate Cannot be
Opened
If the vehicle battery is dead or there is a
malfunction in the electrical system and
the liftgate can not be opened, perform the
following procedure as an emergency
measure to Open it:
1. Remove the cap on the interior surface
of the liftgate with a flathead
screwdriver.
Cap
2. Turn the lever to the right to unlock the
liftgate.
Lever
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate Cannot be Opened
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Form No.8DV2-EA-14K
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Form No.8DV2-EA-14K
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Black plate (543,1)
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 8-2
Customer Assistance (U.S.A.) ............ 8-2
Customer Assistance (Canada) ........... 8-7
Customer Assistance (Puerto Rico) ... 8-10
Customer Assistance (Mexico) ......... 8-11
Mazda Importer/Distributors ............... 8-13
Importer/Distributor .......................... 8-13
Reporting Safety Defects ....................... 8-14
Reporting Safety Defects (U.S.A.) .... 8-14
Reporting Safety Defects (Canada) ... 8-15
Warranty ................................................ 8-16
Warranties for Your Mazda ............... 8-16
Outside the United States/Canada ..... 8-17
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 8-18
Add-On Non-Genuine Parts and
Accessories ....................................... 8-19
Cell Phones ............................................. 8-20
Cell Phones Warning ......................... 8-20
Event Data Recorder ............................. 8-21
Event Data Recorder (U.S.A. and
Canada) ............................................. 8-21
Recording of Vehicle Data .................... 8-22
Recording of Vehicle Data ................ 8-22
Uniform Tire Quality Grading System
(UTQGS) ................................................ 8-23
Uniform Tire Quality Grading System
(UTQGS) .......................................... 8-23Tire Information (U.S.A.) ..................... 8-25
Tire Labeling ..................................... 8-25
Location of the Tire Label
(Placard) ............................................ 8-31
Tire Maintenance .............................. 8-34
Vehicle Loading ................................ 8-37
Steps for Determining the Correct Load
Limit ................................................. 8-43
Declaration of Conformity .................... 8-44
Declaration of Conformity ................ 8-44
Service Publications .............................. 8-54
Service Publications .......................... 8-54
8-1
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Black plate (544,1)
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer. For more information, go to NHTSA
website www.safercar.gov (VEHICLE SHOPPERS→Air Bags→Air Bag FAQs→Air Bag
Deactivation).
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”located on the“Inside Mazda”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
8-2
Customer Information and Reporting Safety Defects
Customer Assistance
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Form No.8DV2-EA-14K