Protection against theft
Immobilizer
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted (yet the vehicle's battery is charged),
the system is not operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0043flashes. The alarm sys-
tem is armed after approximately
15 seconds.
X To deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO. A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
R the glove box
R the stowage space under the armrest
X To turn the alarm off with the SmartKey:
press the 0036or0037 button on the
SmartKey.
The alarm is switched off.
or X Insert the SmartKey into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The Smart-
Key must be outside the vehicle.
The alarm is switched off.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the mes- sage or data provided that:
R you have subscribed to the mbrace ser-
vice.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Protection against theft
69Safety Z
Useful information
i This Operator's manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
0043
0037 To lock the vehicle
0044 0054 To unlock the trunk lid
0087 0036 To unlock the vehicle
X To unlock centrally: press the0036but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0037button. 72
SmartKeyOpening and closing
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the stowage compartment in the center
console
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm that the vehicle has been locked. The audible
signal can be activated and deactivated using the on-board computer (Y page 207).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 206). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY- LESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a con-
ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the 0037button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater
than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face 0043.
X Convenience closing feature: touch
recessed sensor surface 0044for an exten-
ded period.
Further information on the convenience
closing feature (Y page 85).
X To unlock the trunk lid: pull the handle on
the trunk lid.
The vehicle only unlocks the trunk lid. Changing the settings of the locking
system
You can change the settings of the locking
system. This means only the driver's door, the
lockable stowage compartments in the vehi-
cle interior and the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if
you frequently travel on your own.
X To change the setting: press and hold
down the 0036and0037 buttons simulta-
neously for approximately six seconds until the battery check lamp flashes twice
(Y page 75).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the 0037or0036 button:
R locks or
R unlocks the vehicle SmartKey
73Opening and closing Z
The SmartKey now functions as follows:
X To unlock the driver's door: press the
0036 button once.
X To unlock centrally: press the0036but-
ton twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the front-passenger door handle.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the 0036and0037 buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 75). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
(Y page 69).
There are several ways to turn off the alarm:
X To turn the alarm off with the SmartKey:
press the 0036or0037 button on the
SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The SmartKey must be in the
vehicle. or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of
the arrow and at the same time remove
mechanical key 0044from the SmartKey.
For further information about: R unlocking the driver's door (Y page 80)
R unlocking the trunk (Y page 82)
R locking the vehicle (Y page 80)
Inserting the mechanical key X
Push mechanical key 0044completely into
the SmartKey until it engages and release
catch 0043is back in its basic position. SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in 74
SmartKeyOpening and closing
Problem
Possible causes/consequences and
0050
0050Solutions The engine can no lon-
ger be started using the SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 299).
or
X Jump-start the vehicle (Y page 301).
or
X Consult a qualified specialist workshop. The engine can no lon-
ger be started using
KEYLESS-GO. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 69). 78
DoorsOpening and closing
X
Pull door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock
the front-passenger door from the inside or
lock the vehicle before you pull away. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartment in the center console. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked. Automatic locking feature
0043
Disarming
0044 Arming
X To disarm: press and hold button 0043for
about five seconds until a tone sounds.
X To arm: press and hold button 0044for about
five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. Doors
79Opening and closing Z
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 207). Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 69).
X Take the mechanical key out of the Smart-
Key (Y page 74).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert mechanical key into the SmartKey
(Y page 74). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key. X
Open the driver's door.
X Close the front-passenger door and the
trunk lid.
X Press the locking button (Y page 79).
X Check whether the locking knob on the
front-passenger door is still visible. Press
the locking knob down by hand, if neces-
sary.
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key (Y page 74).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 0047
To lock
X Turn the mechanical key clockwise as far as
it will go to position 0047.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked.
X Insert mechanical key into the SmartKey
(Y page 74).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip 80
TrunkOpening and closing
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the trunk lid.
! Only close the trunk once the roof is low-
ered completely. Otherwise, you could
damage the roof.
If you close the trunk lid before the roof is
lowered completely, the loading aid switch lights up and a warning tone sounds.
i Opening dimensions of the trunk lid
(Y page 353).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened/closed from outside
R opened automatically from outside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing func-
tion is only an aid and is not a substitute for
your attentiveness to the trunk lid while it is
closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/3 in(8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
trunk lid, or
R pull on the trunk lid handle Opening/closing from outside
Opening X
Press the 0036button on the SmartKey.
X Pull handle 0043.
X Raise the trunk lid. Trunk
81Opening and closing Z