Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE
PRE-SAFE
Functions
Functions
currently limited
currently limited
See Owner's Manual See Owner's Manual PRE
‑SAFE ®
PLUS or PRE ‑SAFE®
Brake is temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
Once the causes listed above no longer apply, the display message
goes out.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 219).
X Restart the engine. PRE-SAFE PRE-SAFE
Functions
Functions
limited See Own‐
limited See Own‐
er's Manual er's Manual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS with Cross-Traffic Assist may also have failed.
X Consult a qualified specialist workshop immediately. 344
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Radar sensors
Radar sensors
dirty See Owner's dirty See Owner's
Manual Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R PRE-SAFE ®
PLUS
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R Active Lane Keeping Assist
R Active Blind Spot Assist
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
If the radar sensor system in front is dirty, Active Blind Spot Assist
will not perform a course-correcting brake application.
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of the driving system or driving safety system is
impaired due to heavy rain or snow
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out. All driving systems or driving safety systems are opera-
tive again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 219).
X Switch off the engine.
X Clean the sensors (Y page 425) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. Display
messages
345On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions b
Switch off lights Switch off lights You leave the vehicle and the lights are switched on. A warning
tone also sounds.
X Turn the light switch to the Ãposition. b
Switch Switch
on
onheadlamps
headlamps You are driving without dipped-beam headlamps.
X
Turn the light switch to the Lorà position. Adaptive Highbeam Adaptive Highbeam
Assist Assist
Plus
Plusinoper‐
inoper‐
ative
ative Adaptive Highbeam Assist Plus is faulty.
X Consult a qualified specialist workshop. Adaptive Highbeam
Adaptive Highbeam
Assist Plus cur‐ Assist Plus cur‐
rently rently
unavailable
unavailable
See Owner's Manual
See Owner's Manual Adaptive Highbeam Assist Plus is deactivated and temporarily
inoperative. Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the
Adaptive Highbeam Assist Plus available again
Adaptive Highbeam Assist Plus available again display
message is shown.
Adaptive Highbeam Assist Plus is operational again. Engine
Display messages
Possible causes/consequences and
M MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner’s Manual
Owner’s Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 417).
If you have to top up the coolant frequently:
X Contact a qualified specialist workshop and have the engine
cooling system checked. ? ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Display
messages
353On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
If the temperature increases again:
X Consult a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R defective power electronics (PLUG-IN HYBRID vehicles)
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. 354
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Observe the instructions in the #See Owner's Manual
See Owner's Manual
display message.
X Consult a qualified specialist workshop. #
Stop Stop
vehicle
vehicle Leave
Leave
engine running
engine running The battery charge level is too low.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Start the engine.
X Wait until the display message disappears before pulling away. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for a longer
distance.
The battery charges. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 416).
X If necessary, top up the engine oil (Y page 416).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a quali- fied specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m. Display
messages
355On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Û
Malfunction Malfunction The hybrid drive system is faulty.
X Have the vehicle towed away by a professional recovery com-
pany to the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Consult a qualified specialist workshop. ï
Charger cable con‐ Charger cable con‐
nected nected The charging cable connector is still connected to the vehicle
socket.
As long as the charging cable connector is connected, you cannot
drive away.
Before you drive away:
X Remove the charging cable connector from the vehicle socket
(Y page 216). Driving systems
Display messages
Possible causes/consequences and
M MSolutions À
ATTENTION ASSIST: ATTENTION ASSIST:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
ATTENTION ASSIST ATTENTION ASSIST
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Vehicle rising Vehicle rising The vehicle is rising to the level you have selected.
Á
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warn-
ing tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. Display
messages
359On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative.
Possible causes:
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Consult a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 257).362
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 236).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 236). DISTRONIC DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 236). 364
Display
messagesOn-board computer and displays