2015 MERCEDES-BENZ B-Class ELECTRIC lock

Problems with the charging process
Problem
Possible causes/consequences and
M
MSolutions The charge socket flap
cannot be opened. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 72). The SmartKey batteries are discharged.
X Unlock the vehicle manually using the SmartKey (Y page 74).The charge socket flap is unlocked, but the opening mechanism is
jammed.
X Lock and unlock the vehicle.
If, after that, the opening mechanism is still jammed:
X Consult a qualified specialist workshop. The high-voltage bat-
tery is not being
charged. A malfunction has occurred during the initialization of the charging
process.
X Ensure that the charging cable is connected to the electrical
outlet.
X Remove the charging cable connector from the vehicle socket
and wait 30 seconds; then re-insert it into the vehicle socket.
X If the problem persists, consult a qualified specialist workshop. The high-voltage bat-
tery is not charged dur-
ing the charging proc-
ess when connected to
a power socket. The electrical outlet is faulty.
X Have the electrical outlet checked to test if it is functioning
properly.
or
X Use a different electrical outlet. The charging cable con-
nector cannot be
removed from the vehi- cle socket. The snap fastener on the charging cable connector is locked.
X Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The snap fastener on the charging cable connector is blocked.
X Press and hold the button on the charging cable connector.
X Try to remove the blockage. High-voltage battery
151Driving and parking Z

G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the transmission out of park position
P.
R start the vehicle's drive system.
They could also operate the vehicle's equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
! While the vehicle is rolling, do not shift the
transmission directly from Dto R, from Rto
D or directly to P.
Do not open the driver's door while the
vehicle is in motion. Otherwise, at low
speeds in transmission position Dor R,
park position Pis engaged automatically
and the electrical parking brake is applied.
The transmission could be damaged.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position P.
R the SmartKey in the ignition lock must be
turned to position 0and removed from the
ignition lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the curb. Switching off the drive system
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This can affect
the power steering and the brake boosting
effect, for example. You will require consider- ably more effort to steer and brake. There is a
risk of an accident.
Do not switch off the ignition while driving.
X Shift the DIRECT SELECT lever to position
P.
X With the SmartKey: turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 131).
The drive system and all the indicator lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you switch the drive system off with the
transmission in position Ror D, the transmis-
sion automatically shifts to N.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
transmission automatically shifts to P.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the transmission automatically shifts to
P.
If you want the transmission to remain in neu- tral N, e.g. when having the vehicle cleaned in
an automatic car wash with a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock. 154
ParkingDriving and parking

With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
If you try to switch off the drive system when the transmission is not in position P:
R a message appears in the multifunction dis-
play
R a warning signal sounds Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the transmission out of park position
P.
R start the vehicle's drive system.
They could also operate the vehicle's equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. The function of the electric parking brake and
the parking lock is dependent on the on-board voltage. If the on-board voltage is low or if
there is a malfunction in the system, it may
not be possible to apply the released parking
brake or to shift the transmission to the P
position.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll-
ing away.
X Shift the transmission to position P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the drive
system is switched off. The sounds that can
be heard while this is occurring are normal.
Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter goes out. Parking
155Driving and parking Z

The electric parking brake can only be
released:
R when the SmartKey is in position 1or 2in
the ignition lock (Y page 131) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically When the vehicle's HOLD function is holding
the vehicle at a standstill, the electric parking brake is engaged automatically.
In addition, at least one of the following con-
ditions must be fulfilled:
R the drive system is switched off.
R the driver's door is open and the seat belt is
not fastened.
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
lights up.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
R the vehicle has been started.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h). Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 155).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Please Release Parking Brake Please Release Parking Brake
message appears
R the red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 156
ParkingDriving and parking

Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light
pressure to the pedal. This results in exces-
sive and premature wear to the brake pads.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac- tion from the brakes when braking for the firsttime. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and brake pads. This can result in a significantly
longer braking distance.
R In order to prevent any salt build-up, apply
the brakes occasionally while paying atten- tion to the traffic conditions.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn- ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you are planning to have the vehicle tested on such a dynamometer, contact an
authorized Mercedes-Benz Center to
obtain further information first. Otherwise,
you could damage the drive train or the
brake system.
! As the ESP ®
system operates automati-
cally, the engine and the ignition must be
switched off (the SmartKey must be in posi-
tion 0or 1in the ignition lock) if:
R the electric parking brake is tested on a
brake dynamometer (for a maximum of
ten second s)
R the vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP ®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a quali- Driving
tips
159Driving an d parking Z

The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's seat belt is not fastened and the
driver's door is open.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system malfunction occurs.
R the power supply is not sufficient.
The Brake Immediately Brake Immediately message may also
appear in the multifunction display.
X Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
The HOLD function is deactivated. The horn
sounds at regular intervals if you have
switched off the engine, released the seat
belt and opened the driver's door with the
HOLD function activated. The sounding of the horn alerts you to the fact that the HOLD
function is still activated. If you attempt to
lock the vehicle, the tone becomes louder.
The vehicle cannot be locked until you have
deactivated the HOLD function.
i After switching off the engine, it can only
be started again once you have deactivated the HOLD function. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a replace-
ment for your attention to your immediate
surroundings. You are always responsible for
safe maneuvering, parking and exiting a park-
ing space. When maneuvering, parking or pulling out of a parking space, make sure that
there are no persons, animals or objects in
the area in which you are maneuvering.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or a pneumatic drill could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on uneven terrain.
PARKTRONIC is activated automatically when you:
R switch on the ignition
R shift the transmission to position D,Ror N
R shift the transmission to position D,Ror N
R release the electric parking brake
Range of the sensors General notes
PARKTRONIC does not take objects into con-
sideration that are:
R below the detection range, e.g. people, ani-
mals or objects.
R above the detection range, e.g. overhang-
ing loads, truck overhangs or loading
ramps. Driving systems
165Driving and parking Z

From the:
R sixth segment onwards, you will hear an
intermittent warning tone for approx-
imately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two sec-
onds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC :
Indicator lamp
; Deactivating/activating PARKTRONIC
If indicator lamp :lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the key to position 2in the
ignition lock. Driving systems
167Driving and parking Z

Parking tips:
R On narrow roads, drive as close to the park-
ing space as possible.
R Parking spaces that are littered or over-
grown might be identified or measured
incorrectly.
R Parking spaces that are partially occupied
by trailer drawbars might not be identified
as such or be measured incorrectly.
R Snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R Pay attention to the PARKTRONIC
(Y page 166) warning messages during the
parking procedure.
R You can intervene in the steering procedure
to correct it at any time. Active Parking
Assist will then be canceled.
R When transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R Never use Active Parking Assist when snow
chains are installed.
R Make sure that the tire pressures are
always correct. This has a direct influence
on the parking characteristics of the vehi-
cle.
Use Active Parking Assist for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, e.g.
not on the pavement
Detecting parking spaces Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. G
WARNING
If there are objects above the detection range:
R Active Park Assist may steer too early
R the vehicle may not stop in front of these
objects.
You may cause a collision as a result. There is
a risk of an accident.
If there are objects above the detection range,
stop and deactivate Active Parking Assist.
For further information on the detection
range (Y page 165).
Active Parking Assist does not support you
parking in spaces that are parallel to the
direction of travel if:
R the parking space is on a curb
R the parking space is apparently blocked,
for example by foliage or grass paving
blocks
R the range of movement is too small
R the parking space is bordered by an obsta-
cle which is not clearly defined such as a
tree or a trailer :
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is switched on automat-
ically when driving forwards. The system is
operational at speeds of up to approximately 22 mph (35 km/h). While in operation, the
system independently locates and measures
parking spaces on both sides of the vehicle. Driving systems
169Driving and parking Z