2015 MAZDA MODEL CX-5 Owners Manual (in English)

Black plate (473,1)
Importer/Distributor
qU.S.A.
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922 U.S.A.
P.O. Box 19734
Irvine, CA 92623-9734 U.S.A.
TEL:1 (800) 222-5500 (in U.S.A.)
(949) 727-1990 (outside U.S.A.)
qCANADA
Mazda Canada Inc.
55 Vogell Road, Richmond Hill,
Ontario, L4B 3K5 Canada
TEL: 1 (800) 263-4680 (in Canada)
(905) 787-7000 (outside Canada)
qPUERTO RICO/U.S. Virgin Island
International Automotive Distributor
Group, LLC. (Mazda de Puerto Rico)
P.O. Box 191850, San Juan, Puerto Rico
00919-1850
TEL: (787) 641-1777
qMEXICO
Mazda Motor de Mexico
Mario Pani # 150, PB Col. Lomas de
Santa Fe Mexico, D.F. C.P. 05300 Del.
Cuajimalpa
TEL: Center of Attention to Clients:
01 (800) 016 2932. in Mexico
qGUAM
Triple J Motors
157 South Marine Drive, Tamuning,
GUAM 96911 USA
P.O. Box 6066 Tamuning, Guam 96931
TEL: (671) 649-6555
qSAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234-7524
Triple J Saipan, Inc.
(d.b.a. Triple J Motors)
P.O. Box 500487 Saipan, MP 96950-0487
TEL: (670) 234-7133/3051
qAMERICAN SAMOA
Polynesia Motors, Inc.
P.O. Box 1120, Pago Pago, American
Samoa 96799
TEL: (684) 699-9347
Customer Information and Reporting Safety Defects
Mazda Importer/Distributors
8-13
CX-5_8DR2-EA-14A_Edition1 Page473
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (474,1)
Reporting Safety Defects (U.S.A.)
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor
Corporation (Your Mazda Importer/Distributor).
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall and
remedy campaign. However, NHTSA cannot become involved in individual
problems between you, your dealer, or Mazda Motor Corporation (Your Mazda
Importer/Distributor).
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-
327-4236 (TTY:1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC,
20590. You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:
Mazda North American Operations
7755 Irvine Center Drive
Irvine, California 92618-2922
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 8-13) in
this booklet.
8-14
Customer Information and Reporting Safety Defects
Reporting Safety Defects
CX-5_8DR2-EA-14A_Edition1 Page474
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (475,1)
Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect
Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.
For additional road safety information, please visit the Road Safety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
Customer Information and Reporting Safety Defects
Reporting Safety Defects
8-15
CX-5_8DR2-EA-14A_Edition1 Page475
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (476,1)
Warranties for Your Mazda
lNew Vehicle Limited WarrantylPowertrain Limited WarrantylSafety Restraint System Limited WarrantylAnti-perforation Limited WarrantylFederal Emission Control Warranty/California Emission Control WarrantylEmission Defect WarrantylEmission Performance WarrantylEmission Control WarrantylReplacement Parts and Accessories Limited WarrantylTire Warranty
NOTE
Warranty information varies depending on the country. Refer to the Warranty Booklet for detailed
warranty information.
8-16
Customer Information and Reporting Safety Defects
Warranty
CX-5_8DR2-EA-14A_Edition1 Page476
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (477,1)
Outside the United States/Canada
Government regulations in the United States/Canada require that automobiles meet specific
emission regulations and safety standards. Therefore, vehicles built for use in the United
States/Canada may differ from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside the United States/Canada.
United States
However, in the event that you are moving to Canada permanently, Mazda vehicles built
for use in the United States could be eligible for exportation to Canada with specific
vehicle modifications to comply with the Canadian Motor Vehicle Safety Standards
(CMVSS).
Canada
However, in the event that you are moving to the United States permanently, Mazda
vehicles built for use in Canada could be eligible for exportation to the United States with
specific vehicle modifications to comply with the United States Federal Motor Vehicle
Safety Standards (FMVSS).
NOTE
The above is applicable for a permanent import/export situation and not related to travelers on
vacation.
You may have the following problems if you do take your vehicle outside of the United
States/Canada:
lRecommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
lProper repair facilities, tools, testing equipment, and replacement parts may not be
available.
Please refer to your Manufacturer's Warranty Booklet for more information.
Customer Information and Reporting Safety Defects
Warranty
8-17
CX-5_8DR2-EA-14A_Edition1 Page477
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (478,1)
Registering Your Vehicle in A Foreign Country (Except
United States and Canada)
Registering your vehicle in a foreign country may be problematic depending on whether it
meets the specific emission and safety standards of the country in which the vehicle will be
driven. Consequently, your vehicle may require modifications at personal expense in order
to meet the regulations.
In addition, you should be aware of the following issues:
Satisfactory vehicle servicing may be difficult or impossible in another country.
The fuel specified for your vehicle may be unavailable.
Parts, servicing techniques, and tools necessary to maintain and repair your vehicle may be
unavailable.
There might not be an Authorized Mazda Dealer in the country you plan to take your
vehicle.
The Mazda warranty is valid only in certain countries.
8-18
Customer Information and Reporting Safety Defects
Warranty
CX-5_8DR2-EA-14A_Edition1 Page478
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (479,1)
Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, they could affect your
vehicle's performance or safety systems; the Mazda warranty doesn't cover this. Before you
install any non-genuine parts or accessories, consult an Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:Installation of non-genuine parts or accessories is dangerous. Improperly designed
parts or accessories could seriously affect your vehicle's performance or safety
systems. This could cause you to have an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as
mobile telephones, two-way radios, stereo systems, and car alarm systems: Incorrectly choosing or installing improper add-on equipment or choosing an
improper installer is dangerous. Essential systems could be damaged, causing engine
stalling, air-bag (SRS) activation, ABS/TCS/DSC inactivation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Warranty
8-19
CX-5_8DR2-EA-14A_Edition1 Page479
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A

Black plate (480,1)
Cell Phones Warning
WARNING
Please comply with the legal regulations concerning the use of communication
equipment in vehicles in your country:Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous.
Dialing a number on a cell phone while driving also ties-up the driver's hands. Use of
these devices will cause the driver to be distracted and could lead to a serious
accident. If a passenger is unable to use the device, pull off the right-of-way to a safe
area before use. If use of a cell phone is necessary despite this warning, use a hands-
free system to at least leave the hands free to drive the vehicle. Never use a cell
phone or other electrical devices while the vehicle is moving and, instead,
concentrate on the full-time job of driving.
8-20
Customer Information and Reporting Safety Defects
Cell Phones
CX-5_8DR2-EA-14A_Edition1 Page480
Thursday, November 21 2013 8:50 AM
Form No.8DR2-EA-14A