Page 249 of 334

Adding washer fluid
X
Mix the washe rfluid to the appropriate
mixing ratio in a container beforehand.
X Open the hood (Y page 240).
X Pull cap 0005on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0005onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
ignitio nand auxiliary heating before carrying
ou tw ork to the fuel system. Always wear
protective gloves. H
Environmental note
Dispose of the water-fuel mixture in an
environmentally responsible manner.
! When the 000Eindicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
000E indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0026immediately.
i We recommend that you have this
maintenance work carried out at a qualified
specialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 240).
X Place a suitable receptacle under drain
hose 0005.
X Turn the key to position 2in the ignition
lock.
X Open drain plug 0006immediately until the
water/fuel mixture flows out of drain
hose 0005.
X Screw in drain plug 0006as soon as
approximately 0.2 US qt (0.2 l) of the
water/fuel mixture have been collected.
i The electrical fuel pump halts the flow of
the water/fuel mixture after 30 seconds.
X After draining, turn the key back to
position 0in the ignition lock.
X Dispose of the collected water/fuel
mixture in an environmentally responsible
manner, e.g. at a qualified specialist
workshop.
X Check drain plug 0006.The drain plug must
be closed.
When the engine is running and drain
hose 0006is open, fuel is lost through drain
hose 0005.
X Close the hood.
If the 000E indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 000E indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Engine compartment
247Maintenance and care Z
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Vehicle interior
Air filter for the rear-compartment air
conditioning
! Regularly check the ai rfilters for visible
dirt .Clean or replace a dirty filter mat .The
dirt may otherwise lead to damage to the
air-conditioning system. Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may
collect in the air filter of the rear-
compartmenta
ir conditioning when you drive
on dusty or sandy roads.
X To remove the filter mat: carefully pry
cover 0005out of recesses 0006and remove.
X Remove the filter mat from cover 0005.
X To clean the filter mat: wash the dirty
filter mat with clear water.
X Leave the filter mat to dry.
i The filter mat must not be cleaned or dried
in a machine.
X To install the filter mat: insert the filter
mat in cover 0005.
X Replace and engage cover 0005.Maintenance
General notes
H
Environmental note
Observe measures to protect the
environment when working on the vehicle. You must observe the legal requirements
when disposing of service products, e.g.
engine oil. This also includes all components,
e.g. filters, which have come into contac twith
service products. Any qualified specialist
workshop can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the
instructions for use of the care products.
Do not run the engine for longer than
necessary when the vehicle is stationary.
Before having maintenance and repairs
performed, it is essential to read the materials
related to the maintenance and repairs:
R the applicable sections of the technical
documentation, e.g. the Operator's Manual
and workshop information.
R regulations such as industrial safety
regulations and accident prevention
regulations.
While working under the vehicle, you must
secure the vehicle on jackstands with
sufficient load capacity.
Never use the jac kasas ubstitute .the
vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing
maintenance work under the vehicle.
Please also refer to the notes about qualified
specialist workshops (Y page 26).
The scope and regularity of the inspection
and maintenance work primarily depend on
the often diverse operating conditions.
Specialist knowledge beyond the scope of
this Operator's Manual is required when
carrying out testing and maintenance work.
This work should only be carried out by
trained staff.
The vehicle's Maintenance Booklet describes
the extenta nd frequency of the maintenance
work and contains additional informatio non
the New Vehicle Limited Warranty and on the
service products. 248
MaintenanceMaintenance and care
Page 251 of 334

i
Maintenance services must be carried out
in accordance with the provisions and
recommendations in the Maintenance
Booklet.
Not doing so could void the warranty claim
and lead to refusal of goodwill gestures
after the manufacturer has submitted a
damage report.
i Observe the information on Sprinter
original parts in the "Technical data"
section (Y page 314). Service interval display
General notes As
ervice that is due is displayed in the service
interval display about 1monthi nadvance. A
message is then displayed while the vehicle
is in motion or when the ignition is switched
on.
i The service interval display does not
provide information about the oil level. The
service interval display should therefore
not be confused with the 001Cengine oil
level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0002 orA for a minor service
0003 orB for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
R 0002 Service A Carry out now Vehicles without steering wheel buttons:
the following messages may be displayed.
R
0002 for service A
R 0003 for Service B
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (km ) or the
remaining time in days ( d ).
Service due date has been exceeded Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0002 Service A overdue by ... days R
0002 Service A overdue by ... mi (km )
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0002 or0003 symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0004menu button on the
instrument cluster repeatedly until the
0002 or0003 symbol for the service
appears in the display.
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (
km ) or
the remaining time in days (d ).
Vehicles with steering wheel buttons
X Press the 0010or0007 button on the
steering wheel until the standard display
(Y page 182) appears in the display.
X Press the 0001or0009 button on the
steering wheel repeatedly until the service Maintenance
249Maintenance and care Z
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message appears in the display,f
or
example:
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
Battery
Important safety notes
Risk of explosion. Explosive
oxyhydrogen is produced when
batteries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes
immediately with soapy water or
an acid neutralizer, and then clean
the affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
Observe the following notes:
R Have the condition of charge checked for
the batteries more frequently if you use the
vehicle mainly for short trips or if you leave
it parked for an extended period.
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When replacing a battery, only use
batteries that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you intend to leave your vehicle parked
for a long period:
-consult a qualified specialist workshop
or
- switch off the electrical system using the
battery main switch (Y page 132).
i When you park the vehicle, remove the
key if you do not require any electrical
consumers .The vehicle will then use very
little energy, thus conserving battery
power. Installation locations
Your vehicle may be equipped with two
batteries, depending on the equipment
version:
R a starter battery in the battery case in the
driver's footwell
R additional battery in the engine
compartment 250
BatteryMaintenance and care
Page 253 of 334

Installing/removing the floor
covering (starter battery)
G
WARNING
Objects in the driver' sfootwell can restric tthe
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats. X
Switch off all electrical consumers.
X To remove: remove screws 0026and take off
trim 0006.
X Remove floor covering 0005.
X To install: place floor covering 0005in the
driver's footwell.
X Slide floor covering 0005underneath the
carrier of the accelerator pedal and align it
at the base of the driver's seat and at the
door sill.
Make sure that the floor covering does not
obstruct the accelerator pedal.
X Put trim 0006in place and screw screws 0026
back in. Disconnecting/connecting the
starter battery
Important safety notes G
WARNING
During the charging process, a battery
produces hydroge ngas. If a shor tcircuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery !
Switch off the engine and remove the key
fro mt he ignition lock before you loosen or
disconnectt he terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnectt he starter battery in the
battery case in the driver's footwell first.
! Always disconnectt he battery in
the order described below. Never swap the
terminal clamps. You may otherwise
damage the vehicle electronics. Battery
251Maintenance and care Z
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Battery cover in the driver's footwell
X
Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Remove the floor covering in the driver's
footwell (Y page 251).
X Loosen screws 0006and slide battery
cover 0005in the direction of the arrow.
The screws mus tprotrude beyond the
larger recesses.
X Remove battery cover 0005upwards. Starter battery in the driver's footwell
X
First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen the positive terminal clamp and fold
it up to the side together with the pre-fuse
box. Reconnecting the starter battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Fold the positive terminal clamp with the
pre-fuse box downt o the terminal.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Position battery cover 0005so that
screws 0006are positioned over the large
recesses.
X Slide battery cover 0005in the direction of
travel into the smaller recesses.
X Tighten screws 0006.
X Install the floor covering in the driver's
footwell (Y page 251).
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 77). Removing/installing the starter
battery
Removing the starter battery X
Disconnect the battery (Y page 251).
X Pull breather hose with connector
bracket 0006from connection 0005on the
degassing cover. 252
BatteryMaintenance and care
Page 255 of 334

X
Loosen the bolts holding retainer 0026, which
prevents the battery from moving around. X
Pull retainer 0026upwards.
X Slide the battery from its anchorage in the
direction of travel.
X Fold the bar of the battery upwards and
remove the battery from the battery case.
Installing the starter battery X
Insert the battery into the battery case.
X Fold down the bar of the battery.
X Slide the battery into its anchorage in the
opposite direction to the direction of travel.
X Insert retainer 0026.
X Tighten the bolts on retainer 0026which
holds the battery in place.
X Attach breather hose with connector
bracket 0006to connection 0005of the
ventilation cover.
X Connect the battery (Y page 251). Disconnecting/connecting the
auxiliary battery
Important safety notes G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the additional battery !
Switch off the engine and remove the key
from the ignition lock before you loosenor
disconnec tthe terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnectt he starter battery in the
battery case in the driver's footwell first.
! Always disconnectt he battery in
the order described below. Never swap the
terminal clamps. You may otherwise
damage the vehicle electronics. Battery
253Maintenance and care Z
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Additional battery in the engine compartment
X
Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Ope nthe hood (Y page 240).
X First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen and remove the positive terminal
clamp.
Connecting the additional battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Close the hood.
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 77). Removing/installing the auxiliary
battery
Removing the additional battery X
Disconnect the battery (Y page 253).
X Loosen the bolts holding the retainer that
prevents the battery from moving around.
X Remove the battery holder and take out the
battery.
Installing the additional battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery from moving around.
X Connect the battery (Y page 253). Charging
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
! Only charge the installed battery with a
battery charger that has been tested and
approved by the distributor named on the
inside of the front cover. This device allows
the battery to be charged when it is
installed in the vehicle. The vehicle's
electronics may otherwise be damaged. 254
BatteryMaintenance and care