2013 MERCEDES-BENZ SPRINTER MY13 Operator’s Manual

Problem Possible causes/consequences and
0004 Solutions
001D
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts (Canada:
– 2.0 ltr ).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 001D
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up
repeatedly
during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 001A
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 244).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
215On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0016
0006
The yellow
reserve fuel
warning lamp is
on. At the same
time
0 appears
in the fuel tank
conten tdisplay
while the engine
is running,
although there is
fuel in the fuel
tank The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a clic kwhen the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 142).
X Bleed the fuel system (Y page 137).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 216
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0018
The yellow
check engine
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 000D
If you turn the
key to
position 2in the
ignition lock, the
yellow preglow
indicator lamp
remains lit for
approximately
one minute. Or
the yellow
preglow
indicator lamp
lights up for
approximately
one minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist
workshop. Indicator and warning lamps in the instrument cluster
217On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
0013
The yellow air
filter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 000A
The yellow tire
pressure
monitor warning
lamp comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correctt he tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).000A
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 000E
The yellow water
separator
indicator lamp is
lit when the
ignition is
switched on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 247).218
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000F
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
is lit after the
engine is started
or while the
vehicle is in
motion. The water level is too low.
X
Add washer fluid (Y page 246). 0014
If you turn the
key in the
ignition lock to
position 2, the
red seat belt
warning lamp
lights up for
approximately
6s econds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48). 0002
When the key is
turned to
position 2in the
ignition lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 96).0004
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 0004
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X Make sure there is sufficien tfree space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. Indicator and warnin
glamps in the instrument cluster
219On-board computer and displays Z

220

Useful information
............................222
Stowage spaces and stowage com-
partments .......................................... 222
Folding table in the twin co-driver's
seat .................................................... 225
Cup holder ......................................... 226
Bottle holder ..................................... 227
Ashtray .............................................. 227
Cigarette lighter ................................ 227
12 Vsocket ....................................... 228
Mobile phone ..................................... 228
Additional communications equip-
ment ................................................... 229 221Stowing and features

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Stowage spaces and stowage
compartments
Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when
braking or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar
situations.
R Always make sure that objects do not
protrude from stowage compartments,
parcel nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 232). Glove box
Glove box (example: glove box with a lockable lid)
0008
Locked
0009 Unlocked
0026 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if
necessary.
X Pull glove box handle 0026in the direction of
the arrow. 0025
Card holder
0023 Pen holder
X To close: fold the glove box up and press
it until it engages. 222
Stowage spaces and stowage compartmentsStowing and features