S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 261
Correct usage .................................. 47
Display message ............................ 201
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 219
Seat heating ........................................ .85
Seats Adjusting lumbar support ................80
Adjusting the co-driver's seat ..........80
Adjusting the head restraint ............84
Armrest ............................................ 84
Cleaning the cover .........................261
Folding sea t..................................... 82
Important safety notes ....................80
Rea rbenchs eat............................... 83
Seat heating .................................... 85
Setting the driver's seat ................... 80
Swivel seat ....................................... 81
Twi nco-driver's seat ........................ 82
Securing loads
Important safety notes ..................234
Selector lever
Cleaning ......................................... 260
Sensors (cleaning instructions) .......259
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 249
Exceeding a service due date ........249
Notes ............................................. 249
Service due date (automatic
display) .......................................... 249Service products
Bio-diesel (FAME fuel ).................... 317
Brake fluid ............................. 245, 324
Coolant (engine) ............................ 324
Diese l............................................ 317
Diesel Exhaust Fluid (DEF) .............320
Engine oil ....................................... 321
Fuel ................................................ 317
Important safety notes ..................316
Power steering fluid .......................323
Refrigerant ..................................... 326
Transmission oil ............................. 323
Washer fluid .................................. .326
Settings
Resetting all (vehicles with
steering wheel buttons) .................183
Resetting submenus (vehicles
with steering wheel buttons) .........184
Setting the air distribution ...............113
Setting the airflow ............................114
Setting the clock Vehicles without steering wheel
buttons .......................................... 179
Vehicles with steering wheel
buttons .......................................... 186
Short journeys (diesel particle
filter) ................................................... 149
Side windows Cleaning ......................................... 257
Hinged sid ewindows ....................... 76
Important safety information ...........76
Opening/closing .............................. 76
Overview .......................................... 76
Problem (malfunction) .....................77
Resetting ......................................... 77
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 259
Closing assist ................................... 72
Important safety notes ....................70
Opening/closing .............................. 70
SmartKey
Changing the battery .................66, 67
Changing the locking system
settings .......................................... 189
Checking the battery .......................66
Display message ............................ 209
Door central locking/unlocking .......64 16
Index
section, as that could result in serious
injuries in the event of an accident.
R All occupants should wear their seat belt at
all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, even if the vehicle
rolls over. The integrated restraint system
is equipped with SRS (driver's air bag, front-
passenger air bag, thorax side impact air
bags, window curtain air bags for side
windows), Emergency Tensioning Devices
and seat belt force limiters.
The system is designed to enhance the
protection offered to occupants who are
properly secured during certain frontal
impacts (front air bags and Emergency
Tensioning Devices) and side impacts
(thorax side impact air bags, window
curtain air bags and Emergency Tensioning
Device) that exceed preset deployment
thresholds, as well as in certain situations
where the vehicle rolls over (window
curtain air bags and Emergency Tensioning
Device).
R Never route the shoulders ection of the
seat belt under your arm, across your neck
or anywhere other than across your
shoulder. In the event of a frontal impact,
your body would be moved too far forward.
This would increase the risk of head and
neck injuries. The seat belt would then
apply excessive force to the ribs or
abdomen, which could cause severe
internal injuries to organs such as the liver
or spleen.
Adjust the seat belt so that the upper part
of the belt is as close as possible to the
center of the shoulder. It should not touch
the neck. Never route the belt under the
shoulder. The height of the belt outlet can
be altered to ensure correct usage.
R The lap belt should be routed as low as
possible across the hips, not across the
abdomen. If the lap belt is routed across the
abdomen, it could cause serious injuries in
the event of an impact. R
Never route the seat belt over rigid or
fragile objects in or on your clothing, such
as eyeglasses, pens, keys etc., as this could
cause injuries.
R Always ensure that the seat belt is routed
correctly. This is particularly important if
you are wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Never route a seat belt
around more than one person or additional
objects.
R Never wear seat belts if they are twisted.
Otherwise, in the event of an impact, the
full width of the seat belt is unavailable to
distribute the force of the impact. The
twisted seat belt routed across your body
could cause injuries.
R Pregnan twomen should also always use a
three-point seat belt. The lap belt must
always pass across your lap as low down as
possible, i.e. across your hips; not across
your abdomen.
R The backrest should be set as close to
vertical as possible.
R Check the seat belt during the journey in
order to make sure that it is correctly
positioned.
R Never place your feet on the instrument
panel or on the seat. Always keep both feet
on the floor in front of the seat.
R When using a seat belt to secure an infant
restraint system, child restraint system or
a child on a booster seat, always follow the
child restraint system manufacturer's
instructions.
Fastening/unfastening the seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and 48
Occupant safetySafety
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
! Make sure that the seat belt retracts fully.
The seat belt or belt buckle may otherwise
become trapped in the door or the seat
adjustment mechanism. This could
damage the door, door trim panels and the
seat belt. Damaged seat belts can no
longer fulfill their protective function and
must be replaced at a qualified specialist
workshop. X
To fasten the seat belt: adjust the seat
and move the backrest to an almost vertical
position (Y page 80).
X Pull the seat belt smoothly through belt
sash guide 0006.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your hips. X
Engage belt tongue 0026in seat belt buckle
0023.
X The upper part of the seat belt must be
routed across the middle of your shoulder.
Adjust the seat belt to the appropriate
height as necessary.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
X To raise the seat belt: slide belt sash
guide 0006upwards.
Belt sash guide 0006engages in various
positions.
X To lowert he seat belt: press and hold
release button 0005.
X Adjust bel tsash guide 0006to the
appropriate height.
X Let go of release button 0005and make sure
that belt sash guide 0006has engaged.
X To release the seat belt: press release
button 0025on seat belt buckle 0023.
X Guide seat belt to belt sash guide 0006.
All seat belts in the vehicle, excep tthe
driver's seat belt, are equipped with a special
seat belt retractor. This helps to secure the
child restraint system properly in the vehicle.
For further information on "Special seat belt
retractors", see (Y page 54).
Belt warning for drivers and co-drivers Regardless of whether the driver's and co-
driver's seat belts have already been
fastened, the
0014seat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out if the driver and
the co-driver have fastened their seat belts.
If the driver's seat belt is not fastened when
the engine is started, an additional warning
tone will sound. This warning tone switches
off after approximately six seconds or once
the driver's seat belt is fastened. Occupant safety
49Safety Z
On the rear seats, use only child restraint
systems that have been recommended for
use in the Sprinter. G
WARNING
Accident statistics show that children
secured in the rear seats are safer than
children secured in the co-driver's seat. For
this reason, we strongly advise that you
always secure children in the rear seats.
Regardless of the seat position, children
under 12 years must be secured correctly in
a suitable infant or child restraint system or
booster seat suitable for the size and weight
of the child.
Never place anything between the seat
cushion and child seat (e.g. pillow). The
bottom of the child seat must make full
contact with the vehicle seat cushion. An
incorrectly mounted child seat could cause
injuries to the child in the event of an
accident, instead of protecting the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Always observe the manufacturer's
instructions when installing special child
restraint systems.
Occupants, in particular children, must sit as
upright as possible, fasten the seat belt
correctly and use a suitable infant restraint
system, child restraint system or booster seat
suitable for the size and weight of the child.
Children can be seriously or even fatally
injured by an air bag deploying. Observe the
following important information if it is
absolutely necessary to carry a child on the
co-driver's seat:
R The co-driver's front air bag is not
deactivated.
R Never secure your child in a rearward-
facing child restraint system on the co-
driver's seat. A child in a rearward-facing
child restraint system on the co-driver's seat can be seriously injured or even killed
if the co-driver's front air bag deploys. Only
install a rearward-facing child restraint
system on a suitable rear seat.
R Where permitted by state law, if you secure
your child in a forward-facing child restraint
system on the co-driver's seat, move the
co-driver's seat as far back to the rear as
possible.Y ou must then use an
appropriately sized child restraint system
recommended for the age, size and weight
of the child and secure it with the vehicle
seat belt in accordance with the child seat
manufacturer's instructions. G
WARNING
Infants and small children should never share
a seat belt with another occupant .Inthe event
of an accident, they could be crushed
between the occupant and seat belt.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck.Ab ooster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where alap/
shoulder belt fits properly without a booster
seat.
When the child restraint is no tinuse, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident. G
WARNING
When extending or retracting, parts of the
body could become trapped within the sweep
of the roller sunblind. There is a risk of injury.
When extending or retracting, make sure that
no one has any parts of the body within the Child restraint systems
51Safety
Z
sweep of the roller sunblind. If someone
becomes trapped, briefly press the button
again. The opening or closing procedure will
be stopped.
G
WARNING
If the child restraint system is installed
incorrectly or is not secured, it can come
loose in the event of an accident, heavy
braking or a sudden change in direction. The
child restraint system could be thrown about,
striking vehicle occupants. There is an
increased risk of injury, possibly even fatal.
Always install child restraint systems
properly, even if they are not being used.
Make sure that you observe the child restraint
system manufacturer's installation
instructions.
Further information on secure stowage of
loads can be found under "Loading
guidelines".
If an infant or child is traveling in the vehicle:
R secure the child with a child or infant seat
restraint system appropriate to the age and
weight of the child
R make sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
We recommend that you always properly
secure all infants and children in an infant or
child restraint system for the journey.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. This must be properly secured in
accordance with the manufacturer's
installation instructions for the infant or child
seat restraint system. All infant or child restraint systems must meet
the following standards:
R
U.S. Federal Motor Vehicle Safety
Standards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
A statement by the child restraint
manufacturer of compliance with these
standards can be found on the instruction
label on the child restraint system. You will
also find the statement in the instruction
manual provided with the child restraint
system.
When using any infant restraint, child
restraint or booster seat, make sure to
carefully read and follow all manufacturer's
instructions for installation and use.
Observe the warning labels in the vehicle
interior or on the infant or child restraint. LATCH-type (ISOFIX) child seat
securing system
G
WARNING
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position shoulderb elt across the chest and
shoulder, not face or neck.
Ab ooster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb (18 kg) until they reach a height where
a lap/shoulder belt fits properly without a
booster.
Install the child restraint system in
accordance with the manufacturer's
instructions.
Attach the child restraint system to both
securing rings.
An incorrectly installed child restraint system
could come loose during an accident and
seriously or even fatally injure the child.
Child restraint systems or child seat securing
rings that are malfunctioning or damaged as
the result of a collision must be replaced. 52
Child restraint systemsSafety
sure to explicitly point out the risks
described here.
R Only vehicle occupants who know how to
use the emergency exit window are
permitted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the
emergency exit window, pay attention to
the vehicle height and the local conditions.
Particularly children and smaller adults
may require assistance when exiting the
vehicle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the
ignition lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealeror
call 1-877-762-8267 (in USA) or
1-800-387-0100 (in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 69) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 69) goes out.
i Cargo Van and Crew Van only:
Unless you ope nadoor or the tailgate
within 40 seconds after unlocking the
vehicle:
R the vehicle will be locked again
R the anti-thef talarm system will be armed
again
If the alarm system is armed, a visual and
audible alarm is triggered by the following:
R Unlocking the vehicle fro minside
R Opening a door
R Opening the hood
i The alar mis not switched off, even if you
immediately close the open door that has
triggered it, for example.
X To stop the alarm: press the0009button
on the remote control.
Or
X Insert the key into the ignition lock.
The alarm stops. Tow-away alarm
Operation Av
isual and audible alarm is triggered if the
inclination of the vehicle changes when the
tow-away alarm is armed. This can be the
case if the vehicle is raised on one side, for
example. 60
Theft deterrent locking systemSafety
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system .Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be unintentionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky keyrings
before inserting the SmartKey into the
ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either
2or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only whe ninimmediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be
programmed before use. Further information
can be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 64
KeyOpening and closing
Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle .The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time.
You can open a locked front door from the
inside at any time. You can only open a locked
sliding door or rear door from the inside if the
child-proof locks have not been activated. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlocke
itherthe entire vehicle or just
the sliding doors and rear doors from the
inside.
X To lock/unlock the entire vehicle: press
the upper 0006central locking button
when the doors are closed.
When the entire vehicle is locked, the
indicator lamp in the 0006central locking
button lights up.
i If the key is in position 0or is no longer in
the ignition lock, the indicator lamp in the
0006 central locking button remains lit
for5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
0001 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
0006 central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of
9mph (15 km/h) has been
reached. Depending on the vehicle's
equipment, the doors may be locked
automatically once the ignition is switched
on. Information on the functions of the Central locking
69Opening and closing Z