
Opening/closing the partition sliding
door from the cargo compartment
X
To unlock: press the catch in the direction
of arrow 0026.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0005.
X To close: slide the sliding door in the
direction of arrow 0006until it engages. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch to open the side
window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Opening/closing the side window
Control panel (example, driver's door)
0005
Power window, left
0006 Power window, right 76
Side windowsOpening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Seats
Important safety notes
G
WARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control
of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Before driving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level. Observe also the safety notes in the sections
on "Air bags" (Y
page 44) and "Children in the
vehicle" ( Ypage 50).
Do not change over the head restraints for the
fron tand rea rseats. Otherwise, it will not be
possible to correctly adjust the height and
angle of the head restraints.
Use the head restraint pad to adjust the head
restraint so that it is as close as possible to
the back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of
the vehicle's passengers (Y page 84). Driver's and co-driver's seat
0005
Seat fore-and-aft adjustment
0006 Lumbar support adjustment
0026 Seat backrest adjustment
0025 Seat height adjustment
0023 Seat cushion angle adjustment
0024 Seat suspension adjustment
0018 Seat suspension lock
i Depending on the seat model, some
adjustments may not be available.
You can find information on rotating the
fron tseats under "Swiveling fron tseats"
(Y page 81). 80
SeatsSeats, steering wheel and mirrors

X
To adjust the seat fore-and-aft
position: pull lever0005up.
X Slide the sea tforwards or back until you
can depress the pedals.
X Release lever 0005.
X Slide the seat forwards or back until you
hear it engage.
X To adjust the backrest: turn handwheel
0026 towards the front.
The seat backrest moves to a vertical
position.
X Turn handwheel 0026towards the rear.
The seat backrest tilts towards the rear.
X To adjust the seat height: press or pull
lever 0025repeatedly until you have reached
the desired seat height.
X To adjust the seat angle: turn handwheel
0023 towards the front.
The front of the seat cushion is lowered.
X Turn handwheel 0023towards the rear.
The front of the seat cushion is raised.
i The lumbar support allows you to use the
backrest to increase the support provided
to the lumbar spine.
When the lumbar support is correctly
adjusted, it reduces strain on your back
while driving.
X To adjust the lumbar support: turn
handwheel 0006upwards.
This increases the support provided to the
lumbar region.
X Turn handwheel 0006downwards.
This reduces the support provided to the
lumbar region. The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
X
To adjust the seat suspension: take your
weight off the seat.
X Using handwheel 0024, set your body weight
(40 to 120 kg) for optimum seat
suspension.
The seat suspension will become more rigid
the higher you set the weight. It will then
not move as far.
If the seat moves up and down frequently and
to a great extent, you can lock the seat in the
lower movemen trange.
X To engage the seat suspension lock:
turn lever 0018downwards.
When it next moves, th eseat will lock in
position.
i The seat suspension lock will only engage
if your body weight equals or exceeds the
weight selected for the seat suspension.
X To release the seat suspension lock:
turn lever 0018upwards.
The seat can now move up and down again. Swiveling front seats
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
If the driver's and co-driver's seats are not
engaged facing the direction of travel while
driving, the restraint systems may not be able Seats
81Seats, steering wheel and mirrors
Z

X
Slide the bench sea tforwards until you
hear the locking mechanisms engage.
X Check levers 0005on the anchorages of the
bench seat.
All levers 0005must be flush to the vehicle
floor. Head restraints
G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide
protection as intended. There is an increased
risk of injury in the head and neck area, e.g.
in the event of an accident or when braking.
Always drive with the head restraints
installed. Before driving off, make sure for
every vehicle occupant that the center of the
head restraint supports the back of the head
at about eye level.
Do not change over the head restraints for the
front and rear seats. Otherwise, it will not be
possible to correctly adjust the height and
angle of the head restraints.
Adjust the head restraint so that it is as close
as possible to the back of your head. Head restraint (example: luxury head restraint on
the co-driver's seat)
0005
Release button
0006 Head restraint height
0026 Head restraint angle (luxury head
restraints only) X
To raise: pull the head restraint up to the
desired position.
X To lower: press release button 0005and slide
the head restraint down to the desired
position.
X To adjust the angle: hold the head
restraint by the lower edge and tilt it to the
desired position.
X To remove:p ull the head restraint up to
the stop.
X Press release button 0005and pull out the
head restraint.
X To insert: insert the head restraint so that
the rod with the detents is on the left when
viewed in the direction of travel.
X Push the head restraint down until it
engages. Armrests
X
To set the armrest angle: fold the armrest
upwards 0006by more than 45°.
The armres tis released.
X Fold armrest 0026forwards to the stop.
X Slowly fold the armrest upwards to the
desired position.
X To fold the armrest up: if necessary, fold
the armrest upwards 0005by more than
90°. 84
SeatsSeats, steering wheel and mirrors

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed. 0005
Steering column fore-and-aft adjustment
0006 Steering column height
0026 Lever
X To set the steering wheel: swing lever
0026 down until it engages.
The steering wheel is unlocked.
X Move the steering wheel to the desired
position.
X Pull lever 0026up to the stop.
The steering wheel is locked again. Mirrors
Rear-view mirror
X
Anti-glare mode: push anti-glare lever 0005
in the direction of the arrow. Exterior mirrors
Important safety notes G
WARNING
The additional mirrors in the exterior mirrors
reduce the size of the image. Objects visible
in the mirrors are closer than they appear. You
could misjudge the distance from road users
driving behind you when changing lanes, for
instance. There is a risk of an accident.
You should therefore always determine the
actual distance from road users driving
behind you, e.g.:
R by looking over your shoulder
R by looking in the main mirror in the exterior
mirror.
Adjusting manually X
Before starting off, manually adjust the
exterior mirrors in such a way that you can
get a good overview of road and traffic
conditions. 86
MirrorsSeats, steering wheel and mirrors

listed here on the inside title page. Details can
be found in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (50 0km). This ensures sufficient
regeneration of the diesel particle filter.
Therefore, if you mainl ydrive short distances,
drive on a freeway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particl efilter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tir eload-bearing
capacity and the approved maximum speed
could lead to tire damage or the tire bursting.
There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the
resulting permissible maximum speed of the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can
find information on tire pressures in the
"Wheels and tires" section (Y page 278).You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately
available. You can obtain
alist of workshops
at any authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur conten
tare available.
Unsuitable fuel can cause engine damage.
You will find information on fuels in the
"Service products and capacities" section
(Y page 317).
Low-beam headlamps If you are traveling in countries where
vehicles are drive
nonthe opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to
symmetrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the
same height and distance.
Have the headlamps masked or adjusted at a
qualified specialist workshop before you Driving tips
149Driving and parking Z

cross the border, bu
tas close to it as
possible.
When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at aqualified
specialist workshop Transport by rail
Transporting your vehicle by rail may be
subject to certain restrictions or require
special measures to be taken in some
countries due to varying tunnel heights and
loading standards.
You can obtain further information from any
authorized Sprinte rdealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0009or0008
in good time. This should be observed in
particular when driving with a laden vehicle
and when towing a trailer. i
You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effec tof
the engine and do not have to brake as often
to maintain the speed. This relieves the load
on the service brake and prevents the brakes
fro mo verheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest yourf oot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest .Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking
,there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water.
You must depress the brake pedal more
firmly. Maintain a longer distance to the
vehicle in front.
While paying attention to the traffic
conditions, you should brake the vehicle
firmly after driving on a wet road surface or
through a car wash. This heats the brake
discs, so that they dry more quickly, which
protects them against corrosion. 150
Driving tipsDriving and parking

R
Do not install rented trailer couplings or
other detachable trailer couplings to the
bumpers.
R Minimize the risk of damage to the ball
coupling .Ifyou do not require the ball
coupling, remove it from the ball coupling
recess.
Weight information can be found in the
“Permissible trailer and drawbar
noseweights” section (Y page 169).
Note that, when towing atrailer,
PARKTRONIC is only available with limitations
or not at all (Y page 160).
i The height of the ball neck changes
according to the load on the vehicle. If this
is case, use a trailer with a height-
adjustable trailer drawbar.
Driving tips The maximu
mpermissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for
vehicle/trailer combinations in the relevant
country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be differen tincomparison
to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if you have activated
cruise control.
This enables you to utilize the engine's
braking effect and you do not need to brake
so heavily to keep the correc tspeed. which
protects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically. Driving tips If the trailer begins to swing from side to side:
X
Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs .More
information is available from your
authorized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to
overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and with it its gradient climbing capability,
decrease with increasing altitude. Attaching and removing the ball
coupling
G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as
described in the ball coupling manufacturer's
installation instructions. Make sure that the
ball coupling is correctly installed and
secured before every journey. G
WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as
described in the ball coupling installation
instructions. Make sure that the ball coupling 170
Towing
atrailerDriving an d parking