2013 MERCEDES-BENZ SPRINTER MY13 Operator’s Manual

Useful information
............................264
Where will I find...? ...........................264
Flat tire .............................................. 266
Jump-starting .................................... 267
Tow-starting and towing away ........268
Electrical fuses ................................. 271 263Breakdown assistance

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit is in the stowage
compartment in the footwell on the co-
driver's side. For vehicles without a spare
wheel, the Premium tire sealant and the tire
inflation compressor are in the stowage
compartment in the right-hand door sill.
The vehicle tool kit consists of:
R a towing eye
R a lug wrench
R 2o pen-end wrenches
R a screwdriver with Torx ,Phillips and slotted
bits
i Vehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g. a
jack. In the event of a flat tire, these
vehicles are equipped with a tire sealant
and a tire inflation compressor. Country-
specific variations are possible. Stowage compartment in the co-
driver's footwell Unlocking and removing the cover
X
Turn quick-release fastener 0005counter-
clockwise or clockwise 0009.
X Slightly raise and pull out the cover. Removing the vehicle tool kit and the jack
X
If necessary, use tool 4
0026 for the DEF tank
fuel filler cap to remove the fixture.
X Remove vehicle tool kit 0024.
X Pull up quick-release lever 0025and unhook
the retaining strap of jack 0023.
X Lift jack 0023upwards out of the holder.
i When stowing away the jack, place it in
the holder as shown in the illustration.
Make sure that the retaining strap of the
jack is hooked in and tensioned.
4 Chassis Cab only. 264
Where will I find...?Breakdown assistance

Inserting and engaging the cover
X
Slide in the cover and fold it down.
X Press down quick-release fastener 0005until
it engages.
Stowage compartment in the right-
hand door sill Removing the tire inflation compressor
and Premium tire sealant
X
Press both release catches 0005down and
remove the cover.
X Remove tire inflation compressor 0006and
Premium tire sealant 0026from the stowage
compartment.
X Place the botto medge of the cover in
position and fold upwards until both
release catches 0005engage. Warning triangle and warning lamp
Removing the warning lamp X
Turn the quick-release fasteners to position
0009.
The cover is unlocked.
X Lift up the cover.
X Take warning lamp 0026out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0008.
The cover is locked. Where will I find...?
265Breakdown assistance

Removing the warning triangle
Warning triangles at the back of the driver's seat
base
X Lift warning triangle 0005up and out of the
bracket. First-aid kit
Removing the first-aid kit X
Turn the quick-release fasteners to position
0009.
The cove ris unlocked.
X Lift up the cover. X
Take first-aid kit 0026out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0008.
The cover is locked.
i Check the expiration date on the first-aid
kit at least once a year. Replace any expired
or missing contents. Fire extinguisher
Removing the fire extinguisher Fire extinguisher at the front of the base of the co-
driver's seat
X
Pull tabs 0006upwards.
X Take fire extinguisher 0005out of its holder.
i Please read the instructions on fire
extinguisher 0005carefully and familiarize
yourselfw ith its operation. Have fire
extinguisher 0005refilled after each use and
checked every one or two years. It may
otherwise fail in an emergency.
Observe the legal requirements for each
individual country. Flat tire
Information on breakdown assistance in the
case of a flat tire can be found in the chapter
"Wheels and tires" (Y page 295).266
Flat tireBreakdown assistance

Jump-starting
Important safety notes
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
Non-combusted fuel can collect in the
exhaust system and ignite. There is a risk of
fire. Avoid repeated and lengthy starting
attempts.
Do not use a rapid charging device to start
the vehicle. If your vehicle's battery is
discharged, the engine can be jump-started
from another vehicle or from a donor battery
using jumper cables. For this purpose, the
vehicle has a jump-starting connection point
in the engine compartment.
The additional battery in the engine
compartmenti s not suitable for jump-starting
operations. If your vehicle requires jump-
starting, or if you use it to jump-start another
vehicle, use the jump-starting connection
point in the engine compartment.
When jump-starting, observe the following
points:
R The battery is not accessible in all vehicles.
If the other vehicle's battery is not accessible, jump-start the vehicle using a
donor battery or a jump-starting device.
R Do not start the engine if the battery is
frozen. Let the battery thaw first.
R Jump-starting may only be performed from
batteries with a nominal voltage of 12 V.
R Only use jumper cables that have a
sufficient cross-section and insulated
terminal clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into
contact with parts such as the V-belt pulley
or the fan. These parts move when the
engine is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 132).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 133).
X Open the hood (Y page 240). Jump-starting
267Breakdown assistance Z

Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longe ravailable if:
R the engine is not running.
R the brake system or the powe rsteering is
malfunctioning.
R there is a malfunctio ninthe voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 315).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being
towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise
damage the vehicle.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pull away slowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged.
Observe the legal requirements for the
relevant country when towing.
It is preferable to have the vehicle
transported on a transporter or trailer instead
of towing it.
The automatic transmission selector lever
must be in the Nposition when towing the
vehicle.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot move the selector lever to position
Non vehicles with automatic transmission.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 69). You
could otherwise lock yourself out of the
vehicle when pushing or towing away the
vehicle. 268
Tow-starting and towing awayBreakdown assistance

Installing/removing the towing eye
The fixture for the fron
ttowing eye is located in the
bumper. Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear
towing eye 0006. If you tow or tow-start a
vehicle, attach the towing device to rear
towing eye 0006.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page 168).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page 264).
X Press cover 0005and remove cover 0005from
the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert screwdriver into the towing eye and
tighten it. Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-
clockwise.
X Unscrew the towing eye.
X Insert cover 0005with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing in the event of malfunctions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. In
order to be able to shift the automatic
transmission to position N, you must provide
power to the vehicle's 12 Velectrical system
in the same way as when jump-starting
(Y page 267).
Have the vehicle transported on a transporter
or trailer. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system. Tow-starting and towing away
269Breakdown assistance Z

!
Always use new bolts when installing the
propeller shafts.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 269) and
R the important safety notes (Y page 268).
If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is
damaged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed
amaximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), you
must remove the propeller shafts to the
drive naxles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 93).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km). Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longe rstee rthe vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident. Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
! Always use new bolts when installing the
propeller shafts.
Before towing the vehicle, observe the
following:
R the information on towing in the event of
malfunctions (Y page 269) and
R the important safety notes (Y page 268).
Towing You may only tow the vehicle a maximum
distance of 30 miles (50 km). For a towing
distance of over 30 miles (50 km), you must
remove the propeller shafts to the driven
axles.
X
Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock.
X Switch on the hazard warning lamps
(Y page 93).
X Do not exceed the towing speed of
30 mph (50 km/h) and the towing distance
of 30 miles (50 km). Recovering
avehicle that is stuck
! Pull away smoothly, slowly, and in a
straigh tline when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles. 270
Tow-starting and towing awayBreakdown assistance