2013 MERCEDES-BENZ SPRINTER ESP

Publication details
Internet
Further information on Mercedes-Benz
vehicles can be obtained on the Internet at
www.mercedes-benz.com
www.mbusa.com (USA only)
www.mercedes-benz.ca (Canada only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the address on the
inside of the front cover.
© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without
written permission. Symbols
G
WARNING
Warning notes make you aware dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i These symbols indicate useful
instructions or further information that
could be helpful to you.
X This symbol designates an
instruction you must follow.
X Several consecutive symbols
indicate an instruction with several
steps.
(Y page) This symbol tells you where you
can find further information on a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display Display This text indicates a message on
the display and the rear view
camera monitor. Registered trademarks
ESP ®
is a registered trademark of Daimler AG. Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267 In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer. As at 25.05.2012

Doors
Central locking/unlocking
(SmartKey) ...................................... .64
Control panel ................................... 38
Display message ............................ 209
Indicator lamp ................................ 219
Drinking and driving .........................148
Drinks holder see Bottle holder
see Cuph older
Driver's/co-driver's door
Unlocking ......................................... 70
Driver's seat
see Seats
Driving abroad ................................... 149
Driving off-road see Off-road driving
Driving on flooded roads ..................151
Driving safety systems ABS (Anti-lock Braking System) .......56
ASR (Acceleration Skid Control )...... 58
BAS (Brake Assist System) ..............56
EBD (electronic brake force
distribution) ..................................... 57
ESP ®
(Electronic Stability
Program) .......................................... 57
Important safety information ...........56
Overview .......................................... 56
Driving systems
Cruise control ................................ 155
Display message ............................ 207
PARKTRONI C................................. 157
Rea rview camera .......................... 161
Driving tips
Automatic transmission .................140
Brakes ........................................... 150
Break-in period .............................. 132
Downhill gradient ........................... 150
Drinking and driving .......................148
Driving abroad ............................... 149
Driving in winter ............................ .152
Driving on flooded road s................ 151
Driving on wet road s...................... 151
Exhaus tcheck ............................... 148
Fuel ................................................ 148
General .......................................... 147
Hydroplaning ................................. 151Icy road surfaces
........................... 152
Important safety notes ..................132
Limited braking efficiency on
salted road s................................... 151
Off-road driving .............................. 153
Overru ncut-off .............................. 148
Snow chains .................................. 277
Speed limitation ............................ .149
Towing atrailer .............................. 168
Transport by rail ............................ .150
Wet road surface ........................... 150 E
EBD (electronic brake force
distribution) Display message ............................ 200
Function/notes ................................ 57
Indicator lamps .............................. 210
Electrical closing assist ......................72
Electrical fuses see Fuses
Electrical step
Cleaning ......................................... 260
Display message ............................ 208
Emergency release ..........................72
Function .......................................... .72
Important safety notes ....................72
Indicator lamp ................................ 219
Manual retractio n............................ 72
Obstacle detection ........................... 72
Electrical system
Battery mai nswitc h....................... 132
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yexit .................................... 59
Emergency exi twindow ..................... 59
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......167
Changing the power output .............25
Check Engine warning lamp ........... 216
Cleaning instructions .....................257
Engine number ............................... 316 Index
9

Engine speed setting (working
mode)
............................................ 168
Irregularr unning............................ 137
Jump-starting ................................. 267
Operating safety .............................. 25
Starting .......................................... 134
Starting problems ..........................137
Switching off .................................. 146
Tow-starting (vehicle) ..................... 271
Engine, jump-starting .......................267
Engine electronics Notes ............................................. 314
Problem (malfunction) ...................137
Engine oil
Adding ........................................... 244
Additives ........................................ 322
Checking the oil level (on-board
computer) ...................................... 242
Checking the oil level using the
dipstick .......................................... 243
Display message ............................ 206
Filling capacity ............................... 323
Information about oil
consumption .................................. 323
Mixing ............................................ 322
Notes about oil grades ................... 321
Oil change ...................................... 322
Oil leve l(note) ............................... 242
Viscosity ........................................ 321
Warning lamp ................................. 214
Engine spee dsetting (working
mode) ................................................. 167
Equipment/conversions .....................27
ESP ®
(Electronic Stability
Program) Display message ............................ 200
Function/notes ................................ 57
Indicator lamp ................................ 213
Warning lamp ................................. 210
Exhaus tcheck ................................... 148
Exhaust gas aftertreatment ...............27
DEF leve lindicato r......................... 178
DEF reducing agent .................27, 320
Diesel Exhaus tFluid (DEF) .............320
Display messages (vehicles
without steering wheel buttons) ....195
Display messages (vehicles with
steering wheel buttons) .................204Indicator lamp ................................ 213
Malfunction ...................................
.204
Refilling DEF .................................. 143
Exterior lighting
Daytime running lamp mode
(vehicles without steering wheel
buttons) ......................................... 179
Daytime running lamp mode
(vehicles with steering wheel
buttons) ......................................... 187
see Lights
Exterior mirrors
Adjusting ......................................... 86
Important safety notes ....................86
Eyeglasses compartment .................223 F
FAME fuel Bio-diesel ....................................... 317
Fire extinguisher ............................... 266
First-aid kit ......................................... 266
Flat tire Changing a wheel/mounting the
spare wheel ................................... 303
General notes ................................ 295
Preparing the vehicle .....................295
Using tire sealant ........................... 295
Fog lamps
Switching on/off .............................. 91
Folding seat ......................................... 82
Folding table ...................................... 225
Frequencies Mobile phone ................................. 314
Two-way radio ................................ 314
Front fog lamps
Changing the bulbs ..........................98
Switching on/off .............................. 91
Fron tinterior light
Changing bulbs .............................. 102
Fron twindshield
see Windshield
Fuel
Additives (diesel) ........................... 318
Bio-diesel (FAME fuel ).................... 317
Consumption information ..............319
Consumption statistics ..................19010
Index

Electrical ste
p................................ 219
ESP ®
.............................................. 210
ESP ®
function ................................ 213
Overview .......................................... 34
Seat bel t........................................ 219
Warning- and indicator lamps
ABS ................................................ 210
Air filter .......................................... 218
ASR ................................................ 210
BAS ................................................ 210
Battery charg e............................... 214
Brake wea r.................................... 214
Bulbs .............................................. 219
Doors ............................................. 219
Engine oil leve l............................... 214
Preglow .......................................... 217
Reserve fuel ................................... 216
Tire pressure monitor ....................218
Water separator ............................. 218
Windshield washer fluid .................219
Warning lamp .................................... 265
Warning triangle ................................ 265
Washer fluid Adding ........................................... 246
Capacities ...................................... 326
Display message ............................ 209
Indicator lamp ................................ 219
Notes ............................................. 326
Wiping with .................................... 103
Wheels
Changing awheel .......................... 302
Checking ........................................ 275
Cleaning ......................................... 258
Important safety notes ..................274
Interchanging/changing ................302
Mounting awheel .......................... 303
Removing and mounting the spare
wheel ............................................. 309
Storing ........................................... 303
Tightening torque ........................... 307
Window curtain air bag ....................... 46
Windows see Side windows
Windshiel dheating
Problem (malfunction) ...................115
Switching on/off ........................... 115Windshiel
dwasher fluid
Adding ........................................... 246
Indicator lamp ................................ 219
Windshiel dwipers
Problem (malfunction) ...................105
Rain and light sensor .....................103
Rea rwindow wiper ........................ 104
Replacing the wiper blades ....103, 104
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 189
Switching on/off ........................... 103
Wiping with windshield washer
fluid ............................................... 103
Winte rdiesel ..................................... 318
Winte rdriving
Slippery roa dsurface s................... 152
Snow chains .................................. 277
Winter operation
General notes ................................ 276
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 276
Setting alimit speed ...................... 149
Wiper blades
Cleaning ......................................... 258
Replacing ....................................... 104
Workshop
see Qualified specialist workshop Index
21

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0004of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental issues and
recommendations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all
relevant environmental guidelines and
regulations when disposing of materials. This
helps to protect the environment. Product information
We recommend original Sprinter parts and
conversion parts and accessories that have
been approved expressly for the type of
vehicle concerned.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, we are
unable to assess other parts. We therefore
accept no responsibility for the use of such
parts in a Sprinter, even if they have been
independently or officially approved.
Genuine Sprinter parts, as well as specifically
approved conversion parts and accessories,
can be obtained at an authorized Sprinter
Dealer. Here you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. 22
Introduction

is not visible fro
mthe outside. Components
that have been damaged in this way can
unexpectedly fail or no longer be able to
assimilate the loads occurring in the event of
an accident. If the underbody paneling is
damaged, flammable material, such as
leaves, grass or twigs, could collect between
the underbody and underbody paneling.
These materials could ignite if they remain in
contact with hot components of the exhaust
system for an extended period. Have the
vehicle checked and repaired immediately at
a qualified specialist workshop. If you
become aware when continuing the journey
that driving safety has been effected, stop as
soon as possible in accordance with the
traffic conditions. In such cases, consult a
qualified specialist workshop. Adapt your
driving style to the off-road driving conditions.
Drive carefully. Have any vehicle damage
rectified at a qualified specialist workshop as
soon as possible. Declaration of conformity
Radio-based vehicle components USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2. These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause harmful interference, and 2)
These devices must accept any interference
received, including interference that may
cause undesired operation of the device". Digital speedometer and odometer
Do not modify the vehicle's electronically
stored odometer by tampering with the
electronics.
If you sell your vehicle, inform the buyera bout
any changes to the total distance reading, for
example after replacing the speedometer.
Failure to do so may constitute a punishable
offense under national legislation. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty
entitlements.
If you sell the vehicle, infor mthe purchaser
about the changes to the engine power
output of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Diagnostics connections
All diagnostics connections are only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. Introduction
25 Z

G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and a device
which is connected to the on-board
diagnostics connection is being used, the
battery may discharge.
Connecting equipmen tto the diagnostics
connections can lead to emissions
monitoring information being reset. The
possible outcome may be that the vehicle no
longer fulfills the emissions laws and
regulations. This may be acriminal offense or
breach of road traffic regulations in certain
countries. Qualified specialist workshops
An authorized Sprinter Deale ris a qualified
specialist workshop. Aqualified specialist
workshop has the necessary specialist
knowledge, tools and qualifications to
correctly carry out the work required on the
vehicle. This is especially the case for work
relevan tto safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components For this reason, we recommend an authorized
Sprinter Dealer. Proper use
G
WARNING
Gases and fluids from substances that
constitute a health hazard or react
aggressively can escape even from securely
closed containers. When transporting such
substances in the vehicle interior, your ability
to concentrate or your health could be
affected during the journey. Malfunctions,
short circuits or electrical componen tsystem
failures may also result .There is a risk of an
accident and fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
R solvents
R fuel
R oils and greases
R cleaning agents
R acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when
operating your vehicle:
R the safety information in these instructions
R the “Technical data“ section in this
Operator's Manual
R traffic rules and regulations
R motor vehicle laws and safety standards 26
Introduction

Further information can be obtained at any
authorized Sprinter Dealer.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted
.Do not cover up the
radiator. Do not use thermal mats, insect
protection covers or anything similar.
Otherwise, the values of the diagnostic
system may be affected. Some of these
values are legally prescribed and must always
be correct.
Information on the cargo compartment
floor !
The wooden or plastic cargo area floor
fitted at the factory is an integral
component of the vehicle structure. The
vehicle body could be damaged if you have
the load area floor removed. This then
affects the securing of loads and the
maximum loading capacity of the lashing
points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Sprinter body/equipment mounting
directives G
WARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function
properly any more and/or jeopardize the
operational safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist
workshop.
If you intend to make modifications to your
vehicle, we strongly recommend that you
contact the distributor named on the inside
of the front cover. There you will receive all the necessary information and a charge may
be levied.
You alone accept the responsibility if body
manufacturers or dealers make modifications
that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and
documentation of modifications to the
affected vehicle components.
You are responsible for certification and
confirmation that:
R all the applicable standards and regulations
that are affected by the vehicle
modification are met
R the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R the modifications or installation of
accessories does not affect the safety of
the vehicle.
We are not responsible for the final
certification, product liability or warranty
claims which result from the modifications.
This applies to:
R the modified components, assemblies or
systems
R any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R any consequences arising from the
changes that make the vehicle less safe or
even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability. Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Sprinter Dealer
immediately to have the problem diagnosed
and rectified. 28
Introduction