2013 MERCEDES-BENZ SPRINTER phone

Brake system
Malfunction .................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher ............................ 266
First-ai dkit.................................... 266
Jump-starting ................................. 267
Reflective safety jacket .................. 265
Vehicle tool kit ............................... 264
Warning lamp ................................. 265
Warning triangl e............................ 265
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator ..........................90C
Care Car wash ........................................ 256
Display ........................................... 260
Exterior lights ................................ 258
Notes ............................................. 255
Paint .............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rea rview camera .......................... 259
Roof lining ...................................... 261
Seat bel t........................................ 261
Seat cover ..................................... 261
Selector leve r................................ 260
Sensors ......................................... 259
Sliding door ................................... 259
Steering wheel ............................... 260
Step (electrical )............................. 260
Trim pieces .................................... 260
Washing by hand ........................... 256
Washing the engine .......................257
Wheels ........................................... 258
Windows ........................................ 257
Wiper blades .................................. 258
Cargo compartment
Activating/deactivating
ventilation ...................................... 129
Cargo compartment floor ...................28Cargo tie-down points and tie
downs
Important safety notes ..................234
Cargo tie-down rings
Installing ........................................ 236
Permissible tensile loa d................. 327
Car wash (care) ................................. 256
CD player/CD changer ......................183
Cell phone see Mobile phone
Center console overview ....................36
Central locking Automatic locking ............................ 69
Important safety notes ....................69
Locking/unlocking (buttons) ...........69
Locking/unlocking (SmartKey) ........64
Locking/unlocking manually ............ 69
Central locking system
see Centra llocking
Changing bulbs
Additional indicators (roof) ............101
Additional turn signals ...................101
Backup lamp (Chassis Cab) ...........100
Backup lamps .......................... 99, 101
Bi-Xenon bulbs ................................. 96
Brake lamps ............................ .99, 101
Brake lamps (Chassis Cab) ............100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Display message ............................ 201
Fog lamps ........................................ 98
Front interio rlight .......................... 102
High-beam headlamps .....................98
Important safety notes ....................96
Interior light ................................... 102
Interior lighting .............................. 102
License plate lamp ................100, 101
License plate lamp (Chassis Cab) ..100
Low-beam headlamps ......................98
Overview of lamp types (front
bulbs) .............................................. .97
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) ...99
Overview of lamp types (rear
bulbs, Chassis Cab) .......................100
Parking lamps .................................. 98
Perimeter lamp .............................. 101
Rea rfog lamp .......................... 99, 1016
Index

Engine speed setting (working
mode)
............................................ 168
Irregularr unning............................ 137
Jump-starting ................................. 267
Operating safety .............................. 25
Starting .......................................... 134
Starting problems ..........................137
Switching off .................................. 146
Tow-starting (vehicle) ..................... 271
Engine, jump-starting .......................267
Engine electronics Notes ............................................. 314
Problem (malfunction) ...................137
Engine oil
Adding ........................................... 244
Additives ........................................ 322
Checking the oil level (on-board
computer) ...................................... 242
Checking the oil level using the
dipstick .......................................... 243
Display message ............................ 206
Filling capacity ............................... 323
Information about oil
consumption .................................. 323
Mixing ............................................ 322
Notes about oil grades ................... 321
Oil change ...................................... 322
Oil leve l(note) ............................... 242
Viscosity ........................................ 321
Warning lamp ................................. 214
Engine spee dsetting (working
mode) ................................................. 167
Equipment/conversions .....................27
ESP ®
(Electronic Stability
Program) Display message ............................ 200
Function/notes ................................ 57
Indicator lamp ................................ 213
Warning lamp ................................. 210
Exhaus tcheck ................................... 148
Exhaust gas aftertreatment ...............27
DEF leve lindicato r......................... 178
DEF reducing agent .................27, 320
Diesel Exhaus tFluid (DEF) .............320
Display messages (vehicles
without steering wheel buttons) ....195
Display messages (vehicles with
steering wheel buttons) .................204Indicator lamp ................................ 213
Malfunction ...................................
.204
Refilling DEF .................................. 143
Exterior lighting
Daytime running lamp mode
(vehicles without steering wheel
buttons) ......................................... 179
Daytime running lamp mode
(vehicles with steering wheel
buttons) ......................................... 187
see Lights
Exterior mirrors
Adjusting ......................................... 86
Important safety notes ....................86
Eyeglasses compartment .................223 F
FAME fuel Bio-diesel ....................................... 317
Fire extinguisher ............................... 266
First-aid kit ......................................... 266
Flat tire Changing a wheel/mounting the
spare wheel ................................... 303
General notes ................................ 295
Preparing the vehicle .....................295
Using tire sealant ........................... 295
Fog lamps
Switching on/off .............................. 91
Folding seat ......................................... 82
Folding table ...................................... 225
Frequencies Mobile phone ................................. 314
Two-way radio ................................ 314
Front fog lamps
Changing the bulbs ..........................98
Switching on/off .............................. 91
Fron tinterior light
Changing bulbs .............................. 102
Fron twindshield
see Windshield
Fuel
Additives (diesel) ........................... 318
Bio-diesel (FAME fuel ).................... 317
Consumption information ..............319
Consumption statistics ..................19010
Index

M
M+S tires ............................................ 276
Maintenance ...................................... 248
Malfunctions Message memory (on-board
computer) ...................................... 193
Maximum speed
Speed limitation ............................ .149
Menu (vehicles with steering
wheel buttons)
Audi o............................................. 182
Operation ....................................... 181
Settings ......................................... 183
Telephone ...................................... 190
Message
see Display message
Message memory (on-board
computer) .......................................... 193
Mirrors Exterior mirrors ................................ 86
Rear-view mirror .............................. 86
Mobile phone
Important safety notes ..................228
Pre-installation ............................... 229
Type approval/frequency ..............314
Mounting wheels
Lowering the vehicle ......................307
Mounting anew wheel ................... 306
Preparing the vehicle .....................303
Raising the vehicle .........................304
Removing and mounting the spare
wheel ............................................. 309
Removing awheel .......................... 306
Securing the vehicle against
rolling away ................................... 303N
Notes on breaking-in anew
vehicle ................................................ 132O
Occupant safety Air bag s........................................... 44
Childre ninthe vehicle ..................... 50Important safety notes
....................42
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 178
Display (vehicles with steering
wheel buttons) ............................... 182
see Trip odometer
Off-road driving
Checklist after driving off-roa d...... 154
Important safety notes ..................153
Rules for driving off-road ...............153
Oil
see Engine oil
On-board computer
Display message ............................ 192
On-board computer (vehicles
without steering wheel buttons)
Display message ............................ 192
General notes ................................ 178
Setting the clock ............................ 179
Standard displa y............................ 178
On-board computer (vehicles with
steering wheel buttons) Audi omenu ................................... 182
Display message ............................ 180
Menu overview .............................. 181
Operating ...................................... .180
Operation menu ............................. 181
Settings menu ............................... 183
Standard displa y............................ 182
Telephone menu ............................ 190
Trip computer menu ......................189
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaratio nofconformity ................ 25
Diagnostics connection ...................25
Digital speedometer and
odometer ......................................... 25
Important safety note ......................24
Limited Warranty ............................. 29
Modifying engine output ..................25
Qualified specialist workshop ..........26
Radiator cover ................................. 28
Vehicle registratio n.......................... 23
Warning note sticker ........................26 Index
13

Tank content
Fuelgauge ..................................... 177
Range (vehicles with steering
wheel buttons) ............................... 190
Reserve fuel warning lamp .............216
Technical data
Capacities ...................................... 316
Cargo tie-down points .................... 327
Cargo tie-down rings ..................... .327
Loading rails .................................. 327
Roo fcarrier .................................... 327
Tires/wheel s................................. 285
Trailer tow hitch ............................. 328
Vehicle data ................................... 326
Telephone .......................................... 228
Telephone (on-board computer) Accepting an incoming call ............191
Display messages ..........................209
Numbers from the phone book ......191
Operating ...................................... .190
Redialing ........................................ 192
Rejecting or ending a call ..............191
Temperature
Outside temperature ..................... .177
Setting (climate control) ................113
Setting the unit (vehicle swith
steerin gwheel buttons) .................184
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........60
Immobilize r...................................... 60
Theft-deterrent systems
Tow-awa yalarm ............................... 60
Thoraxbag ............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 307
Time Setting the time (vehicles without
steering wheel buttons) .................179
Setting the time (vehicle swith
steerin gwheel buttons) .................186
Timer
Activating ....................................... 123
Important safety notes ..................122
Overview ........................................ 123
Setting the heating level (auxiliary
heating) ......................................... 125
Setting the preselectio ntime
(auxiliary heating) .......................... 124Setting weekday, time and
operating duratio
n(auxiliary
heating )......................................... 123
Switching immediate heating
mode on/off (auxiliary heating) .....124
Tire pressure
Calling up (on-board computer) .....281
Checking manually ........................280
Display messages (vehicles
without steering wheel buttons) ....194
Display messages (vehicles with
steering wheel buttons) .................207
Maximum ....................................... 280
Notes ............................................. 279
Not reached (tire sealant) ..............301
Reached (tire sealant) ....................301
Recommended ............................... 278
Setting the unit (vehicle swith
steerin gwheel buttons) .................186
Tire label ................................ 278, 279
Tire pressure loss warning system .282
Tire pressure monitor Display message ............................ 207
Indicator lamp ................................ 218
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 282
Function/notes ............................. 281
Restarting ...................................... 283
Warning lamp ................................. 282
Tire pressure table ............................285
Tires Aspect ratio (definition) .................294
Average weight of the vehicle
occupants (definition) ....................293
Bar (definition) ............................... 292
Changing awheel .......................... 302
Characteristics .............................. 292
Checking ........................................ 275
Definition of terms .........................292
Direction of rotatio n...................... 303
Distributio nofthe vehicle
occupants (definition) ....................295
DOT, Tire Identification Number
(TIN) .............................................. .292
DOT (Department of
Transportation) (definition) ............293 18
Index

If the problem cannot be rectified to your
satisfaction there:
R please discuss the problem with a
management representative from the
authorized Sprinter Dealer.
R if necessary, contact the distributor named
on the inside of the front cover. Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that yourv ehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the vehicle distributor named on the
inside of the front cover.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or the vehicle distributor.
To contact NHTSA, you may either call the
Vehicle Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153);
or go to http://www.safercar.gov;
or write to:
Administrator, NHTSA, 400 Seventh Street
SW, Washington, DC 20590.
You can find more information on vehicle
safety at:
http://www.safercar.gov
Canada only:
If you believe that your vehicle has a safety
defect, you should contact immediately the Customer Service Department of the vehicle
distributor named on the inside of the front
cover. Limited Warranty
! Follow the instructions in this Operator's
Manual about the proper operation of your
vehicle as well as about possible vehicle
damage. Damage to your vehicle that
arises from culpable contravention of these
instructions is not covered by the Limited
Warranty of the distributor named on the
inside of the front cover. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety. We can
access this data and submit it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R on the instruction of prosecuting
authorities or other governmental agencies
R for use in arbitration of disputes that
involve the manufacturer, its affiliates or its
sales and service organizations
R as otherwise required or permitted by law. Data for multimedia devices
Depending on the equipment level, your
vehicle may feature communications and/or
entertainment systems (e.g. telephone
systems). The data necessary for the Introduction
29 Z

Steering wheel buttons
Function Page
0005
Display 180
On-board computer
operation
0006
Selects a submenu or
adjusts the volume
180
0011
Up/increases the
volume 0012
Down/reduces the
volume 0026
Using the telephone 190
0001
Accepts a call/starts
dialing 0005
Ends a call/rejects an
incoming call 0025
Scrolls from one menu to
another
180
0010
Forwards 0007
Back 0023
Scrolls within a menu 180
0001
Forwards 0009
Back Center console
Function Page
0005
Stowage compartment 223
0006
Radio; see the separate
operating instructions
0026
Air-conditioning control
panel
108
0025
Center console control
panel
0007
Switches the left/right-
hand seat heating on/off
85
0021
Switches the windshield
heating on/off
115
0019
Switches the rear window
defroster on/off
116
000C
Activates/deactivates
PARKTRONIC
159
0011
Switches the hazard
warning lamps on/off
9336
Center consoleAt a glance

Function Page
0006
Activates/deactivates ASR 58
0006
0001
Central locking, interior/
rear compartment
69
0023
• Stowage compartmen
tor • CD changer, see separate
operating instructions or
0024
Cup holder with: 226
• ashtray 227
• cigarette lighter 227
0018
12 V socket 228 Overhea
dcontrol panel Function Page
0005
Microphone for the mobile
phone
228
0006
Switches the reading lamp
on/off, right
94
0026
Switches the automatic
interio
rlighting on/off 94
0025
• Eyeglasses compartment
or
223
• Anti-Theft Alarm system
(ATA)
60
0023
Switches the interior
lighting on/off
94
0024
Switches the reading lamp
on/off, left
94Overhead control panel
37At a glance

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system .Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be unintentionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky keyrings
before inserting the SmartKey into the
ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either
2or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only whe ninimmediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be
programmed before use. Further information
can be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 64
KeyOpening and closing