2013 LINCOLN MKZ HYBRID service

Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can seriously distract
your attention and could cause an
accident or other serious
consequences. Stop the vehicle in a
safe and legal manner before
attempting these operations.
Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
Route Safety:
Do not follow the
route suggestions if doing so would
result in an unsafe or illegal maneuver,
if you would be placed in an unsafe
situation, or if you would be directed
into an area that you consider unsafe.
The driver is ultimately responsible for
the safe operation of the vehicle and
therefore, must evaluate whether it is
safe to follow the suggested
directions.
Potential Map Inaccuracy:
Maps
used by this system may be
inaccurate because of changes in
roads, traffic controls or driving
conditions. Always use good judgment
and common sense when following
the suggested routes. Emergency Services: Do not rely on
any navigation features included in
the system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained
in the map database for such
navigation features.
TeleNav Software End User
License Agreement
Please read these terms and
conditions carefully before you use
the TeleNav Software. Your use of the
TeleNav Software indicates that you
accept these terms and conditions. If
you do not accept these terms and
conditions, do not break the seal of
the package, launch, or otherwise use
the TeleNav Software.
TeleNav may revise this Agreement
and the privacy policy at any time,
with or without notice to you. You
agree to visit http://www.telenav.com
from time to time to review the then
current version of this Agreement and
of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting
attention to the TeleNav Software
may pose a risk of injury or death to
you and others in situations that
otherwise require your undivided
attention, and you therefore agree to
comply with the following when using
the TeleNav Software: (a) observe all
traffic laws and otherwise drive safely;
(b) use your own personal judgment
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MKZ (CC9) Appendices

while driving. If you feel that a route
suggested by the TeleNav Software
instructs you to perform an unsafe or
illegal maneuver, places you in an
unsafe situation, or directs you into an
area that you consider to be unsafe,
do not follow such instructions; (c) do
not input destinations, or otherwise
manipulate the TeleNav Software,
unless your vehicle is stationary and
parked; (d) do not use the TeleNav
Software for any illegal, unauthorized,
unintended, unsafe, hazardous, or
unlawful purposes, or in any manner
inconsistent with this Agreement; (e)
arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner
in your vehicle so that they will not
interfere with your driving and will not
prevent the operation of any safety
device (such as an airbag).
You agree to indemnify and hold
TeleNav harmless against all claims
resulting from any dangerous or
otherwise inappropriate use of the
TeleNav Software in any moving
vehicle, including as a result of your
failure to comply with the directions
above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav
with true, accurate, current, and
complete information about yourself,
and (b) to inform TeleNav promptly
of any changes to such information,
and to keep it true, accurate, current
and complete.
3. Software License
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable
license (except as expressly permitted
below in connection with your
permanent transfer of the TeleNav
Software license), without the right
to sublicense, to use the TeleNav
Software (in object code form only)
in order to access and use the
TeleNav Software. This license shall
terminate upon any termination or
expiration of this Agreement. You
agree that you will use the TeleNav
Software only for your personal
business or leisure purposes, and not
to provide commercial navigation
services to other parties.
3.1 License Limitations
You agree not to do any of the
following: (a) reverse engineer,
decompile, disassemble, translate,
modify, alter or otherwise change the
TeleNav Software or any part thereof;
(b) attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade
names, logos, patent or copyright
notices, or other notices or markings;
(d) distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
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MKZ (CC9) Appendices

9. Other Vendors Terms and
Conditions
The TeleNav Software utilizes map
and other data licensed to TeleNav
by third party vendors for the benefit
of you and other end users. This
Agreement includes end-user terms
applicable to these companies
(included at the end of this
Agreement), and thus your use of the
TeleNav Software is also subject to
such terms. You agree to comply with
the following additional terms and
conditions, which are applicable to
TeleNav's third party vendor licensors:
NavTeq End User License Agreement
END USER TERMS
The content provided ("Data") is
licensed, not sold. By opening this
package, or installing, copying, or
otherwise using the Data, you agree
to be bound by the terms of this
agreement. If you do not agree to the
terms of this agreement, you are not
permitted to install, copy, use, resell
or transfer the Data. If you wish to
reject the terms of this agreement,
and have not installed, copied, or used
the Data, you must contact your
retailer or NAVTEQ North America,
LLC ("NT") within thirty (30) days of
purchase for a refund of your purchase
price. To contact NT, please visit
www.navteq.com.
The Data is provided for your personal,
internal use only and may not be
resold. It is protected by copyright,
and is subject to the following terms
(this "End User License Agreement")
and conditions which are agreed to by
you, on the one hand, and NAVTEQ
North America, LLC ("NT") and its
licensors (including their licensors and
suppliers) on the other hand.
The Data for areas of Canada includes
information taken with permission
from Canadian authorities, including:
© Her Majesty the Queen in Right of
Canada, © Queen's Printer for Ontario,
© Canada Post Corporation,
GeoBase®.
NT holds a nonexclusive license from
the United States Postal Service ® to
publish and sell ZIP+4 ® information.
© United States Postal Service ®
2009. Prices are not established,
controlled or approved by the United
States Postal Service ® The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.
The Data for Mexico includes certain
Data from Instituto Nacional de
Estadística y Geografía.
TERMS AND CONDITIONS
License Limitations on Use: You
agree that your license to use this
Data is limited to and conditioned on
use for solely personal,
noncommercial purposes, and not for
service bureau, timesharing or other
similar purposes. Except as otherwise
set forth herein, you agree not to
438
MKZ (CC9) Appendices

Governing Law: The above terms
and conditions shall be governed by
the laws of the State of Illinois,
without giving effect to (i) its conflict
of laws provisions, or (ii) the United
Nations Convention for Contracts for
the International Sale of Goods, which
is explicitly excluded. You agree to
submit to the personal jurisdiction of
the State of Illinois for any and all
disputes, claims and actions arising
from or in connection with the Data
provided to you hereunder.
Government End Users:
If the Data
is being acquired by or on behalf of
the United States government or any
other entity seeking or applying rights
similar to those customarily claimed
by the United States government, this
Data is a "commercial term" as that
term is defined at 48 C.F.R. ("FAR")
2.101, is licensed in accordance with
this End User License Agreement, and
each copy of Data delivered or
otherwise furnished shall be marked
and embedded as appropriate with
the following "Notice of Use", and be
treated in accordance with such
Notice:
NOTICE OF USE
CONTRACTOR
(MANUFACTURER/SUPPLIER)
NAME:
NAVTEQ
CONTRACTOR
(MANUFACTURER/SUPPLIER)
ADDRESS:
425 West Randolph Street,
Chicago, IL 60606. This Data is a commercial item as
defined in FAR 2.101
and is subject to the End User License
Agreement under
which this Data was provided.
© 2011 NAVTEQ. All rights reserved.
If the Contracting Officer, federal
government agency, or any federal
official refuses to use the legend
provided herein, the Contracting
Officer, federal government agency,
or any federal official must notify
NAVTEQ prior to seeking additional
or alternative rights in the Data.
Wi-Fi hotspot data provided by JiWire,
© 2013 JiWire.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote
Software, copyright © 2000-2007
Gracenote. This product and service
may practice one or more of the
following U.S. Patents #5,987,525,
#6,061,680, #6,154,773, #6,161,132,
#6,230,192, #6,230,207, #6.240,459,
#6,330,593 and other patents issued
or pending. Some services supplied
under license from Open Globe, Inc.
for U.S. Patent: #6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The
Gracenote logo and logotype, and the
"Powered by Gracenote
™" logo are
trademarks of Gracenote.
441
MKZ (CC9) Appendices

THE GRACENOTE SOFTWARE, EACH
ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE
LICENSED TO YOU "AS IS". NEITHER
GRACENOTE MAKES ANY
REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR
GRACENOTE CONTENT.
GRACENOTE COLLECTIVELY AND
SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES'
RESPECTIVE SERVERS OR, IN THE
CASE OF GRACENOTE, CHANGE
DATA CATEGORIES FOR ANY CAUSE
THAT GRACENOTE DEEMS
SUFFICIENT. NO WARRANTY IS
MADE THAT EITHER GRACENOTE
CONTENT OR THE GRACENOTE
SOFTWARE OR GRACENOTE
SERVERS ARE ERROR-FREE OR
THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS
NOT OBLIGATED TO PROVIDE YOU
WITH ANY ENHANCED OR
ADDITIONAL DATA TYPES THAT
GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS
FREE TO DISCONTINUE ITS ONLINE
SERVICES AT ANY TIME.
GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE
RESULTS THAT WILL BE OBTAINED
BY YOUR USE OF THE GRACENOTE
SOFTWARE OR ANY GRACENOTE
SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST
PROFITS OR LOST REVENUES FOR
ANY REASON WHATSOEVER.
© Gracenote 2007.
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of
the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
WARNING
Changes or modifications not
expressively approved by the
party responsible for compliance
could void the user's authority to
operate the equipment. The term "IC"
before the radio certification number
only signifies that Industry Canada
technical specifications were met. The antenna used for this transmitter
must not be co-located or operating
in conjunction with any other antenna
or transmitter.
443
MKZ (CC9) Appendices

General Maintenance
Information
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major
repair expenses resulting from neglect
or inadequate maintenance and may
help to increase the value of your
vehicle when you sell or trade it. Keep
all receipts for completed
maintenance with your vehicle.
We have established regular
maintenance intervals for your vehicle
based upon rigorous testing. It is
important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; one is
to maintain the reliability of your
vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed
and to make sure that the materials
used meet the specifications
identified in this owner's manual. See
Capacities and Specifications
(page 330).
Failure to perform scheduled
maintenance invalidates warranty
coverage on parts affected by the lack
of maintenance. Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in
extensive factory-sponsored
certification training to help them
become experts on the operation of
your vehicle. Ask your dealership
about the training and certification
their technicians have received.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft
and Ford-authorized branded
re-manufactured replacement parts.
These parts meet or exceed our
specifications. Parts installed at your
dealership carry a nationwide
12-month or 12000-mile (20000
kilometers) parts and labor limited
warranty.
If you do not use Ford authorized parts
they may not meet our specifications
and depending on the part, it could
affect emissions compliance.
Convenience
Many dealerships have extended
evening and Saturday hours to make
your service visit more convenient and
they offer one stop shopping. They
can perform any services that are
required on your vehicle, from general
maintenance to collision repairs.
Note:
Not all dealers have extended
hours or body shops. Please contact
your dealer for details.
444
MKZ (CC9) Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.
Make sure to change your vehicle
’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at
six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
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MKZ (CC9) Scheduled Maintenance

Be sure to ask your dealership service
advisor or technician about the
multi-point vehicle inspection. It is a
comprehensive way to perform a
thorough inspection of your vehicle.
Your checklist gives you immediate
feedback on the overall condition of
your vehicle.
Normal Scheduled Maintenance Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or
10000 miles (16000
km). The oil monitoring
system displays a
message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread
depth.
Inspect automatic transmission fluid level. Consult
dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect engine cooling system and motor/elec-
tronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and
tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine
Oil Check (page 280).
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MKZ (CC9) Scheduled Maintenance