Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
Heated windshield
Interior luggage
compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle
are capable of collecting and storing
diagnostic information about your
vehicle. This potentially includes
information about the performance
or status of various systems and
modules in the vehicle, such as engine,
throttle, steering or brake systems. In
order to properly diagnose and service
your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among
them vehicle diagnostic information
received through a direct connection
to your vehicle when diagnosing or
servicing your vehicle. Additionally,
when your vehicle is in for service or
repair, Ford Motor Company, Ford of
Canada, and service and repair
facilities may access or share among
them data for vehicle improvement
purposes. For U.S. only (if equipped),
if you choose to use the SYNC Vehicle
9
MKZ (CC9) IntroductionE91392 E161353 E139213 E167012
If the front end of the vehicle is hit or
damaged, the radar sensing zone may
be altered causing missed or false
collision warnings. See your
authorized dealer to have your
collision warning radar checked for
proper coverage and operation.
STEERING
Electric Power Steering
WARNINGS
The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation. When a
system error is detected a steering
message will appear in the
information display. The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation of the
electronic system. When an electronic
error is detected, a message will be
displayed in the information display.
If this happens, stop the vehicle in a
safe place, and turn off the engine.
After at least 10 seconds, reset the
system by restarting the engine, and
watch the information display for a
steering message. If a steering
message returns, or returns while
driving, take the vehicle to your dealer
to have it checked. WARNINGS
Obtain immediate service if a
system error is detected. You
may not notice any difference in the
feel of your steering, but a serious
condition may exist. Failure to do so
may result in loss of steering control. Your vehicle is equipped with an
electric power-assisted steering
system. There is no fluid reservoir to
check or fill.
If your vehicle loses electrical power
while you are driving (or if the ignition
is turned off), you can steer the
vehicle manually, but it takes more
effort. Extreme continuous steering
may increase the effort it takes for you
to steer. This occurs to prevent
internal overheating and permanent
damage to your steering system. If this
should occur, you will neither lose the
ability to steer the vehicle manually
nor will it cause permanent damage.
Typical steering and driving
maneuvers will allow the system to
cool and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check
for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension
components
• loose or worn steering
components
• improper vehicle alignment
233
MKZ (CC9) Driving Aids
•
Comfort – Provides a more relaxed
driving experience, maximizing
comfort. Steering effort is
decreased and suspension
movement is more fluid. Comfort
mode is ideal when enhanced
traveling comfort is desired.
• Normal – Delivers a balanced
combination of comfortable,
controlled ride and confident
handling. This mode provides an
engaging drive experience and a
direct connection to the road
without sacrificing any of the
composure demanded from a
luxury vehicle.
• Sport – Provides a sportier driving
experience. Suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs and takes
on a more powerful tone. Sport
mode is intended to be used during
more spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive
Control modes are active when the
vehicle is in D (Drive) or in S (Sport).
The configuration is retained until
modified from the main menu on the
information display.
To change the vehicle ’s Drive Control
settings from the main menu on the
information display:
1. Choose Settings.
2. Choose Driver Assist.
3. Choose Vehicle. 4.
Select the shift position you would
like to configure, either
D or S.
5. Choose from Comfort, Normal, or Sport modes as your preferred
setting in
D.
6. Choose from Normal or Sport
modes as your preferred setting in
S.
Note: Lincoln Drive Control has
diagnostic checks that continuously
monitor the system to ensure proper
operation. Certain types of system
errors will gray out the mode selections
within the information display,
preventing you from changing states
when the gear position is changed.
Other types of errors will produce a
temporary message that states Drive
Control Malfunction. If either condition
persists for multiple key cycles, take
your vehicle to an authorized dealer to
have it checked.
235
MKZ (CC9) Driving Aids
You have limited engine power when
in the fail-safe mode, so drive the
vehicle with caution. The vehicle will
not be able to maintain high-speed
operation and the engine will run
rough. Remember that the engine is
capable of completely shutting down
automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken
to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
AUTOMATIC
TRANSMISSION FLUID
CHECK
Note: Transmission fluid should be
checked by an authorized dealer. If
required, fluid should be added by an
authorized dealer.
The automatic transmission does not
have a transmission fluid dipstick. Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See
Scheduled Maintenance (page 444).
Your transmission does not consume
fluid. However, the fluid level should
be checked if the transmission is not
working properly, (i.e., if the
transmission slips or shifts slowly) or
if you notice some sign of fluid
leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials
may affect transmission operation
and result in damage to internal
transmission components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating
range; there is no need to add fluid. If
the fluid levels are outside of the
normal operating range, the
performance of the system could be
compromised; seek service from your
authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an
electric power steering (EPS) system.
There is no fluid reservoir to check or
fill.
286
MKZ (CC9) Maintenance
A
A/C
See: Climate Control...............................138
About This Manual..................................7
Protecting the Environment......................7
ABS See: Brakes.................................................. 191
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes....................................................... 192
Accessories...........................................338 Exterior style.............................................. 338
Interior style............................................... 338
Lifestyle....................................................... 338
Peace of mind........................................... 338
Accessories See: Replacement Parts
Recommendation...................................12
ACC See: Using Adaptive Cruise Control.....211
Active Park Assist................................201 Automatic Steering into Parking
Space....................................................... 203
Deactivating the Park Assist Feature.................................................... 204
Troubleshooting the System..............204
Using Active Park Assist........................202
Adaptive Headlamps
..........................86
Adjusting the Headlamps................291
Horizontal Aim Adjustment.................292
Vertical Aim Adjustment.......................291
Adjusting the Steering Wheel...........75 Power Tilt and Telescope Steering
Column....................................................... 75
AFS See: Adaptive Headlamps.....................86
Airbag Disposal.......................................51
Air Conditioning See: Climate Control...............................138
Alarm See: Anti-Theft Alarm...............................73 Anti-Theft Alarm...................................73
Arming the Alarm.......................................74
Disarming the Alarm.................................74
Appendices..........................................426
Audible Warnings and Indicators.............................................102
Headlamps On Warning Chime..........102
Key in Ignition Warning Chime .............102
Keyless Warning Alert.............................102
Parking Brake On Warning Chime....................................................... 102
Audio Control..........................................76 Seek, Next or Previous..............................76
Audio System
.......................................134
General Information................................134
Audio unit - Vehicles With: Premium AM/FM/CD..........................................135
Autolamps...............................................82
Automatic Climate Control
.............138
Automatic High Beam Control........84
Activating the System..............................85
Manually Overriding the System..........85
Automatic Transmission
..................185
Brake-Shift Interlock Override............188
If Your Vehicle Gets Stuck In Mud or
Snow......................................................... 189
Push Button Shift Transmission.........185
Automatic Transmission Fluid Check...................................................286
Autowipers..............................................79
Auxiliary Power Points......................158 110 Volt AC Power Point.........................158
12 Volt DC Power Point...........................158
Locations..................................................... 158
B
Blind Spot Monitor.............................225 Blind Spot Information System
(BLIS®) with Cross Traffic
Alert.......................................................... 225
461
MKZ Hybrid (CC9) Index
MyLincoln Touch
™............................343
General Information...............................343
N
Navigation..............................................415 cityseekr....................................................... 417
Map Mode.................................................. 420
Navigation Map Updates......................423
Navigation Voice Commands.............423
Point of Interest (POI) Categories............................................... 417
Quick-touch Buttons..............................422
Setting a Destination..............................416
Setting Your Navigation Preferences............................................ 418
O
Oil Change Indicator Reset............280
Oil Check See: Engine Oil Check............................280
Opening and Closing the Hood.....................................................278
Ordering Additional Owner's Literature............................................263
Obtaining a French Owner ’s
Manual.................................................... 264
Overhead Console
..............................160
P
Parking Aid............................................199 Front Sensing System...........................200
Rear Sensing System.............................200
Parking Aids
..........................................199
Passive Anti-Theft System................72
SecuriLock®.................................................. 72
PATS See: Passive Anti-Theft System...........72
Perchlorate................................................11 Personal Safety System
™
.................41
How Does the Personal Safety System
Work?.......................................................... 41
Phone.....................................................388 Making Calls.............................................. 390
Pairing Subsequent Phones...............390
Pairing Your Phone for the First Time......................................................... 389
Phone Menu Options..............................391
Phone Settings.........................................393
Phone Voice Commands......................394
Receiving Calls.........................................390
Text Messaging.......................................... 391
Post-Crash Alert System.................257 Spinout Detection....................................257
Power Door Locks See: Locking and Unlocking...................62
Power Seats
..........................................145
Multi-Contour Front Seats With Active
Motion (If Equipped)..........................146
Power Lumbar........................................... 146
Power Steering Fluid Check...........286
Power Windows
....................................88
Accessory Delay.........................................89
Bounce-Back............................................... 88
One-Touch Down......................................88
One-Touch Up............................................ 88
Window Lock............................................... 89
R
Rear Seat Armrest
...............................152
Armrest pass-through............................152
Rear Seats..............................................149
Rear View Camera.............................206 Using the Rear View Camera
System.................................................... 206
Rear View Camera See: Rear View Camera........................206
Refueling
.................................................175
Easy Fuel ™ Capless Fuel
System...................................................... 176
467
MKZ Hybrid (CC9) Index