2013 LINCOLN MKZ HYBRID battery replacement

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
250
MKZ (CC9) Roadside Emergencies

FUEL FILTER
Your vehicle is equipped with a
lifetime fuel filter that is integrated
with the fuel tank. Regular
maintenance or replacement is not
needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident. Note:
The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 330).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle ’s paint finish,
wiper blades or washer system. CHANGING THE 12V
BATTERY WARNINGS
Batteries normally produce
explosive gases which can cause
personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery,
always shield your face and protect
your eyes. Always provide proper
ventilation. When lifting a plastic-cased
battery, excessive pressure on
the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. Keep batteries out of reach of
children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes
when working near the battery to
protect against possible splashing of
acid solution. In case of acid contact
with skin or eyes, flush immediately
with water for a minimum of 15
minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
287
MKZ (CC9) Maintenance

Note:
If your battery has a
cover/shield, make sure it is reinstalled
after the battery has been cleaned or
replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low voltage battery
replacement is necessary, see an
authorized dealer to replace the low
voltage battery with a Ford
recommended replacement low
voltage battery that matches the
electrical requirements of the vehicle
To ensure proper operation of the
battery management system (BMS),
do not allow a technician to connect
any electrical device ground
connection directly to the low voltage
battery negative post. A connection
at the low voltage battery negative
post can cause inaccurate
measurements of the battery
condition and potential incorrect
system operation.
Note: If a person adds electrical or
electronic accessories or components
to the vehicle, the accessories or
components may adversely affect the
low voltage battery performance and
durability and may also affect the
performance of other electrical
systems in the vehicle.
For longer, trouble-free operation,
keep the top of the battery clean and
dry. Also, make certain the battery
cables are always tightly fastened to
the battery terminals. If you see any corrosion on the battery
or terminals, remove the cables from
the terminals and clean with a wire
brush. You can neutralize the acid with
a solution of baking soda and water.
When a battery replacement is
required, the battery should only be
replaced with a Ford recommended
replacement battery that matches
the electrical requirements of the
vehicle.
Because your vehicle
’s engine is
electronically-controlled by a
computer, some engine control
settings are maintained by power
from the low voltage battery. Some
engine computer settings, like the idle
trim and fuel trim strategy, optimize
the driveability and performance of
the engine. Some other computer
settings, like the clock and radio
station presets, are also maintained
in memory by power from the low
voltage battery. When a technician
disconnects and connects the low
voltage battery, these settings are
erased. Complete the following
procedure in order to restore the
settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
288
MKZ (CC9) Maintenance

5. Run the engine until it reaches
normal operating temperature.
While the engine is warming up,
complete the following: Reset the
clock. See Audio System (page
134). Reset the power windows
bounce-back feature. See
Windows and Mirrors (page 88).
Reset the radio station presets.
See
Audio System (page 134).
6. Allow the engine to idle for at least
one minute. If the engine turns off,
step on the accelerator to start the
engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least
one minute by pressing on the
accelerator pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely
relearn the idle and fuel trim
strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy,
the idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle
trim and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries. Note:
It is recommended that the
negative battery cable terminal be
disconnected from the battery if you
plan to store your vehicle for an
extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the
edge of the blade to check for
roughness.
Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually
moved when the ignition is off. This
allows for ease of blade replacement
and cleaning under the blades.
1.
Pull the wiper blade and arm away
from the glass.
289
MKZ (CC9) MaintenanceE142463

MOTORCRAFT PARTS
2.0L ATK iVCT Engine
Component
FA-1911
Air filter element 1
FL-910-S
Oil filter 2
BXT-96R-500
Battery
BXT-96R-590
SP-531
Spark plugs 3
FP-71
Cabin air filter
FS-104
Seat filter
WW-2200 (driver side)
Windshield wiper blade
WW-1900 (passenger side)
1 Failure to use the correct air filter element may result in severe engine damage.
The customer warranty may be void for any damage to the engine if the correct
air filter element is not used.
2 Only use the specified replacement oil filter. The use of a non-specified oil
filter can result in engine damage.
3 For spark plug replacement, see your authorized dealer. Replace the spark
plugs at the appropriate intervals. See Scheduled Maintenance (page 444).
Note: Replace the spark plugs with ones that meet Ford material and design
specifications for your vehicle, such as Motorcraft or equivalent replacement
parts. The customer warranty may be void for any damage to the engine if such
spark plugs are not used.
331
MKZ (CC9) Capacities and Specifications

PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere
you go
• Repairs performed by factory
trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and
battery jump starts
• Out of fuel and lock-out assistance
340
MKZ (CC9) Ford Extended Service Plan (ESP)

Protecting Your Investment
Maintenance is an investment that
pays dividends in the form of
improved reliability, durability and
resale value. To maintain the proper
performance of your vehicle and its
emission control systems, make sure
you have scheduled maintenance
performed at the designated intervals.
Your vehicle is equipped with an
information display, which indicates
the proper oil change interval. This
interval may be up to one year or
10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in
the information display, it is time for
an oil change. Make sure you perform
the oil change within two weeks or
500 miles (800 kilometers) of the
ENGINE OIL CHANGE DUE
or OIL
CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil
change. See Engine Oil Check (page
280
).
If your information display resets
prematurely, becomes inoperative or
the vehicle battery becomes
discharged or disconnected, the oil
monitoring system resets to 100% oil
life. You should change your engine
oil one year or 10000 miles (16000
kilometers) from the previous oil
change. Never exceed one year or
10000 miles (16000 kilometers)
between oil change intervals. Your vehicle is very sophisticated and
built with multiple, complex,
performance systems. Every
manufacturer develops these systems
using different specifications and
performance features. That is why it
is important to rely upon your
dealership to properly diagnose and
repair your vehicle.
Ford Motor Company has
recommended maintenance intervals
for various parts and component
systems based upon engineering
testing. Ford Motor Company relies
upon this testing to determine the
most appropriate mileage for
replacement of oils and fluids to
protect your vehicle at the lowest
overall cost to you and recommends
against maintenance schedules that
deviate from the scheduled
maintenance information.
We strongly recommend the use of
only genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the
recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or
additives not approved by us as part
of your vehicle
’s normal maintenance.
Please consult your warranty
information.
445
MKZ (CC9) Scheduled Maintenance

Remote Control.....................................53
Car Finder...................................................... 54
Intelligent Access Key...............................53
Remote Start............................................... 54
Replacing the Battery...............................53
Sounding a Panic Alarm..........................54
Remote Start.........................................141 Automatic Settings...................................141
Heated and Cooled Devices.................142
Last Settings............................................... 142
Repairing Minor Paint Damage
...............................................295
Replacement Parts Recommendation
...............................12
Collision Repairs.......................................... 12
Scheduled Maintenance and Mechanical Repairs................................12
Warranty on Replacement Parts...........12
Replacing a Lost Key or Remote Control...................................................56
Reporting Safety Defects (Canada Only)....................................................264
Reporting Safety Defects (U.S. Only)....................................................264
Roadside Assistance........................250 Vehicles Sold In Canada : Getting
Roadside Assistance...........................251
Vehicles Sold In Canada : Using Roadside Assistance...........................251
Vehicles Sold In The U.S.: Getting Roadside Assistance.........................250
Vehicles Sold In The U.S. : Using Roadside Assistance.........................250
Roadside Emergencies
....................250
Running-In See: Breaking-In........................................247
Running Out of Fuel
............................173
Refilling With a Portable Fuel
Container................................................. 174S
Safety Belt Height Adjustment.......36
Safety Belt Minder
................................38
Belt-Minder®............................................... 38
Safety Belts
..............................................31
Principle of Operation................................31
Safety Belt Warning Lamp and Indicator Chime
...................................37
Conditions of operation...........................37
Safety Precautions
..............................172
Scheduled Maintenance.................444
Engine Coolant and Motor/Electronics
Coolant Change Record....................457
Exceptions.................................................. 457
General Maintenance Information........................................... 444
Normal Scheduled Maintenance.........................................448
Special Operating Conditions.............453
Seats........................................................143
Security.....................................................72
Settings..................................................355 Clock ............................................................. 356
Display......................................................... 356
Settings....................................................... 358
Sound........................................................... 357
Vehicle.......................................................... 357
Side Airbags
............................................47
Side Curtain Airbags............................48
Sitting in the Correct Position.........143
Snow Chains See: Using Snow Chains.......................328
Special Notices
.......................................13
New Vehicle Limited Warranty...............13
Special Instructions....................................13
Speed Control See: Cruise Control..................................210
Stability Control
...................................197
Principle of Operation.............................197
468
MKZ Hybrid (CC9) Index