Security
Passive Anti-Theft System................72
Anti-Theft Alarm
...................................73
Steering Wheel
Adjusting the Steering Wheel...........75
Audio Control
.........................................76
Voice Control
...........................................77
Cruise Control
.........................................77
Information Display Control..............77
Heated Steering Wheel......................78
Wipers and Washers
Windshield Wipers
...............................79
Autowipers..............................................79
Windshield Washers
...........................80
Lighting
Lighting Control
.....................................82
Autolamps...............................................82
Instrument Lighting Dimmer............83
Headlamp Exit Delay...........................83
Daytime Running Lamps...................83
Automatic High Beam Control
........84
Direction Indicators
..............................85
Interior Lamps
........................................85
Adaptive Headlamps
..........................86
Windows and Mirrors
Power Windows
....................................88
Global Opening and Closing............89
Exterior Mirrors......................................89
Interior Mirror...........................................91
Sun Visors................................................92 Sun Shades
.............................................92
Moonroof.................................................92
Instrument Cluster
Gauges......................................................95
Warning Lamps and Indicators.......98
Audible Warnings and Indicators...........................................102
Information Displays
General Information..........................103
Information Messages
........................117
Audio System
General Information...........................134
Audio unit - Vehicles With: Premium AM/FM/CD........................................135
Media Hub
..............................................136
Climate Control
Automatic Climate Control
.............138
Hints on Controlling the Interior Climate...............................................139
Heated Windows and Mirrors
........140
Cabin Air Filter.......................................141
Remote Start
.........................................141
Seats
Sitting in the Correct Position.........143
Head Restraints...................................143
Power Seats..........................................145
Memory Function
................................147
Rear Seats
.............................................149
Heated Seats........................................150
Ventilated Seats
...................................151
2
MKZ Hybrid (CC9) Table of Contents
Cleaning Products.............................294
Cleaning the Exterior........................294
Repairing Minor Paint Damage
......295
Waxing...................................................295
Cleaning the Engine..........................296
Cleaning the Windows and Wiper Blades................................................296
Cleaning the Interior..........................297
Cleaning the Instrument Panel and Instrument Cluster Lens..............298
Cleaning Leather Seats...................298
Cleaning the Alloy Wheels.............299
Vehicle Storage
..................................300
Wheels and Tires
Temporary Mobility Kit
.....................303
Tire Pressure Monitoring System...............................................309
Tire Care..................................................313
Using Snow Chains............................328
Technical Specifications
.................329
Capacities and Specific- ations
Engine Specifications.......................330
Motorcraft Parts
...................................331
Vehicle Identification Number
.......332
Vehicle Certification Label
..............333
Transmission Code Designation......................................333
Technical Specifications..................335
Accessories
Accessories...........................................338 Ford Extended Service
Plan (ESP)
Ford Extended Service Plan (ESP)
..................................................340
MyLincoln Touch ™
General Information
..........................343
Settings..................................................355
Entertainment.....................................367
Phone.....................................................388
Electric Vehicle Information
...........395
Information..........................................400
Climate....................................................412
Navigation..............................................415
Appendices
End User License Agreement........426
Scheduled Maintenance
Scheduled Maintenance
.................444
5
MKZ Hybrid (CC9) Table of Contents
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340
Heated windshield
Interior luggage
compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle
are capable of collecting and storing
diagnostic information about your
vehicle. This potentially includes
information about the performance
or status of various systems and
modules in the vehicle, such as engine,
throttle, steering or brake systems. In
order to properly diagnose and service
your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among
them vehicle diagnostic information
received through a direct connection
to your vehicle when diagnosing or
servicing your vehicle. Additionally,
when your vehicle is in for service or
repair, Ford Motor Company, Ford of
Canada, and service and repair
facilities may access or share among
them data for vehicle improvement
purposes. For U.S. only (if equipped),
if you choose to use the SYNC Vehicle
9
MKZ (CC9) IntroductionE91392 E161353 E139213 E167012
WARNINGS
Do not lean your head on the
door. The side curtain airbag
could injure you as it deploys from the
headliner. Do not attempt to service, repair,
or modify the side curtain
airbags, its fuses, the A, B, or C pillar
trim, or the headliner on a vehicle
containing side curtain airbags.
Contact your authorized dealer as
soon as possible. All occupants of the vehicle
including the driver should
always wear their safety belts even
when an airbag supplemental
restraint system and side curtain
airbag is provided. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the side curtain
airbag. If the side curtain airbags have
deployed, the side curtain
airbags will not function again. The
side curtain airbags (including the A,
B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the side curtain
airbag is not replaced, the unrepaired
area will increase the risk of injury in a
crash. The side curtain airbags will deploy
during significant side crashes. The
side curtain airbags are mounted to
the roof side-rail sheet metal, behind
the headliner, above each row of
seats. In certain sideways crashes, the
side curtain airbag on the impacted side of the vehicle will be activated.
The side curtain airbags are designed
to inflate between the side window
area and occupants to further
enhance protection provided in side
impact crashes.
The system consists of the following:
•
Side curtain airbags located above
the trim panels over the front and
rear side windows identified by a
label or wording on the headliner
or roof-pillar trim.
• A flexible headliner which opens
above the side doors to allow side
air curtain deployment. Crash sensors and
monitoring system with
readiness indicator. See
Crash Sensors and Airbag
Indicator (page 50).
Children 12 years old and under should
always be properly restrained in the
back seats. The side curtain airbags
will not interfere with children
restrained using a properly installed
child or booster seat because it is
designed to inflate downward from
the headliner above the doors along
the side window opening.
49
MKZ (CC9) Supplementary Restraints SystemE75004
The horn will sound if the system fails
to start, unless quiet start is on. Quiet
start will run the blower fan at a
slower speed to reduce noise. It can
be switched on or off in the
information display. See General
Information (page 103).
Note: If the vehicle has been remote
started with an integrated keyhead
transmitter, you must switch the
ignition on before driving your vehicle.
With an intelligent access transmitter,
you must press the
START/STOP
button on the instrument panel once
while applying the brake pedal before
driving your vehicle.
The power windows will not work
during the remote start and the radio
will not turn on automatically.
The parking lamps will remain on and
the vehicle will run for 5, 10, or 15
minutes, depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle
still running to extend the run time for
another remote start duration. If you
programmed the duration to last 10
minutes, the second 10 minutes will
begin after what is left of the first
activation time. For example, if the
vehicle had been running from the first
remote start for five minutes, the
vehicle will continue to run now for a
total of 15 minutes. You can extend
the remote start up to a maximum of
35 minutes.
Wait at least five seconds before
remote starting after a vehicle
shutdown. Turning the Vehicle Off After
Remote Starting Press the button once. The
parking lamps will turn off.
You may have to be closer to
the vehicle than when starting due to
ground reflection and the added noise
of the running vehicle.
You can disable or enable the remote
start system through the information
display. See
General Information
(page 103).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls
can be purchased from an authorized
dealer. Authorized dealers can
program remote controls for your
vehicle. See
Passive Anti-Theft
System (page 72).
To re-program the passive anti-theft
system see an authorized dealer.
56
MKZ (CC9) Keys and Remote ControlsE138625
LOCKING AND UNLOCKING
You can use the power door lock
control or the remote control to lock
and unlock your vehicle.
Power Door Locks
The power door lock control is on the
driver and front passenger door
panels.
Unlock
A
LockB
Door Lock Indicator
An LED on each door window trim will
light when you lock the door. It will
remain lit for up to 10 minutes after
you switch off the ignition. Switch Inhibitor
When you electronically lock your
vehicle, the power door lock switch
and interior trunk release switch will
no longer operate after 20 seconds.
You must unlock your vehicle with the
remote control or keyless keypad, or
switch the ignition on, to restore
function to these switches. You can
switch this feature on or off in the
information display. See General
Information (page 103).
Rear Door Unlocking and Opening
Pull the interior door release handle
twice to unlock and open the rear
door. The first pull unlocks the door
and the second pull will unlatch the
door.
Remote Control
You can use the remote control at any
time. The luggage compartment
release button only works when your
vehicle speed is less than 5 mph (8
km/h).
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock
the driver door.
Press the button again within
three seconds to unlock all doors. The
turn signals will flash.
62
MKZ (CC9) LocksE138628 E138629
From Inside Your Vehicle
Press the button on the
instrument panel.
With the Remote Control Press twice within three
seconds.
From Outside Your Vehicle Press the control button located
above the license plate. Your vehicle
must be unlocked or have the
intelligent access transmitter within
3 feet (1 meter) of the decklid to open
it.
Note:
Let the power system operate
the decklid after pressing the control.
Pushing or pulling the decklid may
activate the obstacle detection feature
and stop the power operation.
Obstacle Detection
The decklid will reverse to full open if
it detects an obstacle while closing.
Three chimes will sound as the decklid
begins to reopen. Remove the
obstacle to close the decklid. Note:
Before driving off, check the
instrument cluster for a trunk ajar or
door ajar message or warning indicator.
Failure to do this could result in
unintentionally leaving the decklid
open while driving.
The decklid will stop and three chimes
will sound if it detects an obstacle
while opening. Remove the obstacle
to operate the decklid.
Resetting the Power Decklid
The decklid may not operate properly
and you may need to reset it if:
• the battery is dead or has low
voltage
• you disconnect the battery
• you manually close the decklid and
leave it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds then reconnect the
battery.
2. Manually close and fully latch the decklid.
3. Power open the decklid using the remote control or instrument panel
button.
KEYLESS ENTRY
SECURICODE™ KEYLESS
ENTRY KEYPAD
The keypad is located near the driver
window. It is invisible until touched
and then it lights up so you can see
and touch the appropriate buttons.
67
MKZ (CC9) LocksE138633 E138630 E164806