2013 FORD FOCUS Owners Manual

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen a station is first received (aside from
HD2 through HD7 multicast stations), the
system first plays the station in the analog
version and then, if the receiver verifies the
station is an HD Radio station, it shifts to the
digital version. Depending on the station
quality, you may hear a slight sound change
when the station changes from analog to
digital. This shift from analog to digital sound
or digital back to analog, is known as
blending.
In order to provide the best possible experience, a contact form has been
developed to report any station issues found while listening to a station
broadcasting with HD Radio technology. Every station is independently
owned and operated. These stations are responsible for ensuring all
audio streams and data fields are accurate. See the following chart for
potential station issues.
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Potential Station Issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.Poor time alignment by
the radio broadcaster.None. This is a
broadcast issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.None. This is a
reception issue that
may clear up as you
continue to drive.
Audio mute delay when
selecting HD2 or HD3,
multicast preset or
direct tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.None. This is normal
behavior. Wait until the
audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.None. The station is
not available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
No text information
shown for currently
selected frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2 through HD7
stations not found
when Scan is pressed.Pressing Scan disables
HD2 through HD7
channel search.None. This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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SIRIUSSatellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUS tab.
When you select: You can:
PresetsSave a station by pressing and holding one of
the memory preset areas. There is a brief mute
while the station is being saved, then sound
returns when it is done.
ALERTSave the current song, artist, or team as a
favorite. The system alerts you when it plays
again on any SIRIUS channel.
ReplayReplay audio on the current channel. You can
replay approximately 45 minutes of audio as
long as you have remained tuned to the current
station. If you change stations, the previous
audio is erased.
While in replay mode:
1. Press and release the seek buttons to hear
the previous or next song.
2. Press and hold the seek buttons to reverse or
fast forward in the current track.
3. Press play or pause to play or pause the
audio.
4. Press Replay again to return to live audio if
you have been using the replay feature to replay
audio.
ScanHear a brief sampling of channels.
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When you select: You can:
Options Sound Settingsallows you to adjust Bass,
Midrange, Treble, Balance and Fade, THX Deep
Note Demo (if equipped), DSP (if equipped),
Occupancy Mode (if equipped), and Speed
Compensated Volume.
Set Category for Seek/Scanallows you to
select the desired category (Rock, Country, etc.)
and then use Seek or Scan to initiate a search
for those channels.
Parental Lockoutallows you to lock and
unlock channels, change or reset your PIN or
unlock all channels. To use this feature, you
need your initial PIN which is 1234.
Artist/Title/Team Alertsallows you to select
Artists, Titles and Teams that you would like the
system to alert you to when they are playing on
other channels. Press Edit Alerts to delete or
turn off alerts. You can also set all alerts to on
or off. When an alert appears on the screen, you
can choose to Tune to the channel, to Cancel
the alert or to Disable Alerts. If you are listening
to a sporting event, you can save your favorite
teams so that the system can alert you when
they are playing on a satellite radio channel.
Note:SIRIUS does not support the Alert feature
on all channels. Ford Motor Company shall not
be responsible for Alert feature variation.
Electronic Serial Number (ESN)is required
when communicating with SIRIUS about your
account.
Direct TuneEnter the desired satellite channel number using
the on-screen keypad.
BrowseView a list of all available stations. Scroll and
select the desired station.
You can also lock or skip unwanted channels or
view the song and artist on other stations.
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Satellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
If you are not listening to SIRIUS satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“<0–233>” “SAT 3”
“” “SAT 3 preset <#>”
“Preset <#>” “SAT preset <#>”
“SAT” “Sirius off”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
*
“SAT 2” “Tune”**
“SAT 2 preset <#>” “Help”
*If you have said, “Sports game”, see the following “Sports game” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
“TUNE”
“<0–233>”
“”
“Preset <#>”
“SAT”
“SAT 1”
“SAT 1 preset <#>”
“SAT 2”
“SAT 2 preset <#>”
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“TUNE”
“SAT 3”
“SAT 3 preset <#>”
“Help”
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term which begins on the date of
sale or lease of the vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1–888–539–7474.
Satellite radio electronic serial number (ESN):You need your ESN
to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the bottom left corner of the touchscreen,
then SIRIUS > Options.
Potential Satellite Radio Reception Issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
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Potential Satellite Radio Reception Issues
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.None. This message
should disappear
shortly.
Sat Fault/SIRIUS
system failure.Internal module or
system failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel. Subscription not
available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating. Update of channel
programming in
progress.None. The process
may take up to three
minutes.
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SIRIUS Troubleshooting Tips
Radio Display Condition Possible Action
Call SIRIUS
1–888–539–7474.Satellite service has
been deactivated by
SIRIUS Satellite Radio.Call SIRIUS at
1–888–539–7474 to
reactivate or resolve
subscription issues.
No Channels Available. All the channels in the
selected category are
locked or skipped.Unlock or unskip the
channels using the
channel guide.
Subscription Updated. SIRIUS has updated
the channels available
for your vehicle.None.
CD
Press the lower left corner of the touchscreen, then select the
CD tab.
When you select: You can:
RepeatChoose to repeat the currently playing track,
all tracks on the disc or turn the feature off if
already on.
ShufflePlay the tracks or entire albums in random
order, or turn the feature off if already on.
ScanHear a brief sampling of all available tracks.
More InfoSee disc information.
Options Sound:Adjust Bass, Treble, Midrange,
Balance and Fade, THX Deep Note Demo (if
equipped), DSP (if equipped), Occupancy
Mode (if equipped), and Speed Compensated
Volume settings.
Compression:Turn the compression feature
on and off.
BrowseLook through all available audio sources.
You can also advance and reverse the current track or current folder (if
applicable).
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