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319
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters. Use standard characters to name tracks and
folders.
Playing of streaming fi les
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profi le does not allow the transfer of this information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5 Mhz is
displayed…). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks…) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot fi nd some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The system interprets this information as the name of the station. The name of the radio
station changes.
Page 322 of 372

FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible. Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible. Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting is
deselected.
There is a difference in
sound quality between
the different audio
sources (radio, CD…). For optimum sound quality, the audio settings for Volume, Bass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD…). Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set the
AUDIO functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"None", musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
Page 323 of 372

321
QUESTION
ANSWER
SOLUTION
With the engine off, the
system switches off after
a few minutes of use. When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some fi les supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the fi les supplied with the memory stick
and limit the number of sub-folders in the fi le
structure on the memory stick.
When I connect my
iPhone as telephone and
to the USB port at the
same time, I am unable
to play the music fi les. When the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the USB
function which is then not useable, there is a period without sound of the
track being played with Apple
®
players. Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).
When I connect my Apple
®
player or my BlackBerry ®
to the USB port, I have
alert messages on the
current consumption by
the USB port. When charging, the current consumption of these smartphones is greater
than the rating of the USB port, which is 500 mA.
FREQUENTLY ASKED QUESTIONS
Page 324 of 372
Page 325 of 372
323
The system is coded in such a way that it will only
operate in your vehicle.
AUDIO SYSTEM / BLUETOOTH
01 First steps
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched off and to prevent
discharging of the battery, the audio system may switch
off after a few minutes.
CONTENTS
02 Steering mounted controls
03 Main menu
04 Audio
05 Using the telephone
06 Audio settings
07 Screen menu map
Frequently asked questions p.
p.
p.
p.
p.
p.
p.
p.
324
325
326
327
337
345
346
348
Page 326 of 372

01
On / Off.
FIRST STEPS
Volume adjustment.
Select screen display
between modes:
Full screen: Audio (or
telephone if call in progress) /
In a window: Audio (or
telephone if call in progress) -
Time or Trip computer.
Long press: black screen
(DARK).
Selection of AM / FM
wavebands.
Select preset radio
station.
Long press: store a
station.
Display the list of stations received,
CD/MP3 tracks or folders.
Long press: managing the
classifi cation of MP3/WMA fi les /
update the list of stations received.
TA (Traffi c Announcement)
function On / Off.
Long press: access to type of
information.
Confi rmation
or display of
contextual menu.
Automatic search up / down for
radio frequencies.
Select previous / next CD, USB,
streaming track.
Navigation in a list.
Abandon the current
operation.
Up one level (menu or folder).
Manual step by step search up / down for radio
frequencies.
Select previous / next MP3 folder.
Select previous / next folder / genre / artist /
playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB,
Streaming.
Accept an incoming call.
Access to main menu.
Audio settings:
audio ambiences, treble, bass,
loudness, distribution, left/right
balance, front/rear fader, automatic
volume.
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02
SRC
+
-
325
STEERING MOUNTED CONTROLS
- Rotation
.
Radio -automatic selection of next /
previous frequency.
Media: previous / next track.
- Press: confi rm.
- Change the audio source.
- TEL button (short press):
Accept an incoming call
Call in progress: access to telephone
menu: hang up, secret mode, hands-
free mode.
- TEL button (long press):
Reject an incoming call or end a call
in progress.
When not making a call, access to
the telephone menu (Dial, Contacts,
Calls log, Voice mailbox).
- Increase volume.
- Decrease volume.
- Short press:
Radio: display the list of stations.
Media: display the list of tracks.
- Long press: update the list of stations
received.
Page 328 of 372
03 MAIN MENU
" Telephone
": Call, Directory
management, Telephone
management, Hang up.
For a detailed global view of the
menus available, refer to the
"Screen menu map" section.
" Bluetooth connection
":
Connections management,
Search for a device.
" Multimedia
": Media parameters,
Radio parameters.
" Personalisation-confi guration
": Defi ne
the vehicle parameters, Choice of language,
Display confi guration, Choice of units, Date
and time adjustment.
> Screen C