2012 VOLKSWAGEN TOUAREG Owners Manual

Lights
up Possible cause Proper response
%0# Engine control malfunction
(Electronic Power Control).
Have engine checked immediate-
ly by an authorized Volkswagen
dealer or authorized Volkswagen
Service Facility.
D Glow plug preheating before
diesel engine start-up.
B
Engine control/monitoring
system malfunction (engine
Malfunction Indicator Light -
MIL).
Ease off the accelerator. Careful-
ly drive to the nearest authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.
Have engine checked.

Flashes Possible cause Proper response
B Misfire, which can damage
the catalytic converter.
Ease off the accelerator. Care-
fully drive to the nearest author-
ized Volkswagen dealer or au-
thorized Volkswagen Service
Facility. Have engine checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Obey all applicable legal requirements when cleaning the diesel particulate filter.
x Clean diesel particulate filter as recommended only when visibility, weather, road, and traffic conditions permit.
x Do not put others at risk.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the indicator lights B, %0#, or

Diesel particulate filter

Frequently asked questions
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes
among others Possible remedy
Engine does not
start.
Vehicle battery dead. – Perform jump-start
– Charge vehicle battery
The wrong remote
control vehicle key is
used.
Use a valid remote control
vehicle key
Fuel level too low. Refuel
AdBlue fill level too
low. Refill AdBlue
Vehicle cannot be
locked or unlocked
using remote con-
trol vehicle key.
– Battery in remote
control vehicle key
dead.
– Too far away from
vehicle.
(out of range).
– Buttons have been
pressed too many
times.
– Replace battery
–. Move closer to vehicle.
– Synchronize remote con-
trol vehicle key
– Lock or unlock vehicle
manually
Unusual noises.
Cold engine, brake-
assistance systems,
electronic parking
brake.
Check the “Noises” entry in
the keyword index.
Odd driving behav-
ior.
Assistance systems
activated.
Check the “Assistance sys-
tems” entry in the keyword
index.
Driver seat and
outer mirrors move
Convenience settings
are stored.
Correct convenience set-
tings

Description Possible causes
among others Possible remedy
when vehicle is
unlocked. Memory-seat settings
are stored.
– Reassign seat setting
– Clear memory-seat
memory
Front seats cannot
be adjusted with
power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if
necessary
No jack in vehicle
or no collapsible
spare tire or tire
mobility set in ve-
hicle.
Equipment differs
depending on vehicle.
No direct corrective action
possible because this de-
pends on the equipment.
Contact an authorized
Volkswagen dealer or an
authorized Volkswagen Ser-
vice Facility for assistance
Vehicle has mobility
tires.
Features do not
work as described
in this Manual.
Settings were
changed in the
Volkswagen Infor-
mation System or
Infotainment System.
Check and reset to factory
settings if necessary or
Headlights do not
light up the road as
they should.
– Headlights incorrect-
ly adjusted.
– Light bulbs burned
out.
– Low beams not
switched on.
– Adjust headlight range
– Change light bulbs
– Switch on low beams
Electrical appli-
ances do not work.
Vehicle battery charge
too low. Charge vehicle battery
Remaining fuel level
too low. Refuel
Fuse blown. Check fuse and replace if
necessary

Description Possible causes
among others Possible remedy
Fuel consumption
higher than indi-
cated.
– Short hauls.
– “Jumpy accelerator
pedal”.
– Avoid traveling short dis-
tances
– Drive defensively.
– Accelerate smoothly.
Electrical loads
switched on.
Switch off unnecessary
loads.
Engine control mal-
functioning.
Have the malfunction cor-
rected.
Tire pressure too low. Adjust tire pressure
Driving in the moun-
tains.
No direct corrective action
possible.
Towing a trailer or roof
rack.
– Check use.
– Remove if not in use.
Driving with heavy
payload.
No direct corrective action
possible.
Driving at high engine
speed. Select a higher gear.

Lift points for the vehicle

Fig. 325 Front lift point for workshop hoist or floor jack.

Fig. 326 Rear lift point for workshop hoist or floor jack.
The vehicle may only be raised at the lift points shown in illustrations and ⇒ fig. 326. If the vehicle is
lifted at different points, vehicle damage ⇒  and serious injuries may occur ⇒ .
Workshop hoists that use fluid cushions (receiving platforms) must not be used for lifting the vehicle.
There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or floor jack. Do not try to lift a vehicle on a workshop hoist or floor jack unless you have the training, knowledge, and experience to be able to do so safely.
Information about lifting the vehicle with the vehicle jack

WARNING
Improperly lifting your vehicle with a workshop hoist or floor jack can cause the vehicle to fall off the hoist or jack and cause serious personal injury.
x Always read and heed the operating instructions from the floor jack manufacturer and legal regulations if necessary before using the floor jack to lift the vehicle.
x Never let anyone stay in the vehicle when it is being lifted or when it is off the ground.
x Always lift your vehicle only at the designated lift points shown in the illustrations
⇒ fig. 325 and ⇒ fig. 326. Not using the designated lift points can cause the vehicle to fall off the floor jack when heavy parts such as the engine or transmission are removed.
x Always make sure that the vehicle's lift points lie as flat as possible and centered on the carrier plates of the floor jack.
x Never start the engine when you have raised the vehicle on the floor jack. The engine vibrations and vehicle movements could knock the vehicle off the floor jack.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle.
x Never use the floor jack as a ladder or step ladder.
x Always make sure that the weight of the vehicle is not heavier than the lifting capacity of the floor jack and safety stands being used.
NOTICE
x To help prevent serious vehicle damage, never lift the vehicle by the engine oil pan, trans-mission housing, or by the front or rear axles or suspension.
x To help prevent damage to the underbody or chassis, always insert a rubber pad between the hoist and the lifting points. In addition make sure the lifting arms have enough clearance.
x The lifting arms should not touch side sills or other parts of the vehicle.