2012 MERCEDES-BENZ SPRINTER MY12 Operator’s Manual

X
Turn both handles 0046 to a horizontal
position. Make sure that locks 008A are in
front of the window frame on the inside.
The window is locked.
X Replace locking pins 0047 before
beginning a
new journey at the latest.
You may obtain information about this from
any authorized Sprinter Dealer. Driving safety systems
Important safety notes
G
Warning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws

of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary, snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
Overview
In this section,

you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(Electronic Stability Program)
R ASR (Acceleration Skid Control)
R EBD ( Electronic Brake force Distribution) ABS (Anti-lock Braking System)
Important safety notes G
Warning
Observe "Important safety notes"
(Y page 47). G
Warning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal reduces the braking effect.
ABS regulates brake pressure in such a way
that the wheels do not lock during braking.
This allows you

to maintain the ability to steer
your vehicle.
ABS works from a speed of about 3 mph
(5 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even when you only brake gently.
The 0031 warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking If ABS intervenes when braking, you will feel
a pulsating in the brake pedal.
If the
0067 warning lamp flashes, this may
indicate dangerous road conditions and Driving safety systems
47
Safety Z

serves as a reminder to take extra care while
driving.
X
If ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force. G
Warning
If the ABS malfunctions, other driving systems
such as the

BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance. BAS (Brake Assist System)
G
Warning
Observe "Important safety notes"
(Y page 47).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically

boosts the braking
force, potentially reducing the stopping
distance.
X Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. G
Warning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking

distance may increase. EBD (Electronic Brake force
Distribution)
G
Warning
Observe "Important safety notes"
(Y page 47).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. G
Warning
If the 009E, 003D, 0031 and 0065 indicator
lamps light up while the vehicle is in motion,
EBD may be defective.
If EBD malfunctions,

the brake system will still
function with full brake boost. However, the
rear wheels could lock up during emergency
braking situations, for example. You could
lose control of the vehicle and cause an
accident.
Adapt your driving style to the changed
driving characteristics. ASR (acceleration skid control)
Important safety notes G
Warning
Observe "Important safety notes"
(Y page 47).
ASR can significantly improve traction, i.e.
the transmission of power from the tires to
the road surface, and thus may increase the
vehicle's driving stability. ASR assists in
pulling away and

accelerating, particularly on
smooth and slippery surfaces.
ASR can brake individual wheels and limits
the engine torque to help prevent the drive
wheels from spinning.
If ASR intervenes, the 0067 warning lamp
flashes in the instrument cluster. 48
Driving safety systems
Safety

G
Warning
Never switch off ASR when you see the
0067 warning lamp
flashing in the instrument
cluster. In this case proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease off the accelerator
pedal.
R adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
If, taking tires, cargo load and gradient into
consideration, the surface driven on still
provides insufficient traction, you may
experience difficulties in pulling away despite
ASR.
Vehicles without steering-wheel buttons:
the 003D indicator lamp in the instrument
cluster lights up when you switch on the
ignition. It goes out when the engine is
running.
Activating/deactivating ASR G
Warning
ASR should
not be switched off during normal
driving other than in the circumstances
described below. Deactivating

the system will
reduce vehicle stability in driving maneuvers.
Do not switch off ASR when a spare wheel is
mounted.
ASR is activated automatically when the
engine is running.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel If you deactivate ASR:
R
the engine's torque

is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R brake intervention will continue to improve
traction where a drive wheel begins to spin,
e.g. if only the side of the road is slippery.
The wheel will be braked to increase
traction under such circumstances.
R active brake intervention by ESP ®
to
increase driving stability remains active. G
Warning
Even with ASR deactivated, ESP ®
remains
active and continues to perform brake
interventions where this is necessary to
improve driving stability. The 0067 warning
lamp flashes.
With ASR deactivated, there is an increased
risk of your vehicle's brake system
overheating and suffering damage due to
prolonged application. A

hot brake system will
also result in increased stopping distance.
Therefore, only deactivate ASR when
absolutely necessary. X
Press button 0046
.
When ASR is

deactivated, the 0067 warning
lamp in the instrument cluster lights up. Driving safety systems
49
Safety Z

ESP
®
(Electronic Stability Program) G
Warning
Observe "Important safety notes"
(Y page 47).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to help stabilize
the vehicle. If

necessary, the engine output is
also modified to help keep the vehicle on the
desired course within physical limits. ESP ®
assists the driver when pulling away on wet
or slippery roads. ESP ®
can also help stabilize
the vehicle during braking.
If ESP ®
intervenes, the 0067 warning lamp
flashes in the instrument cluster. G
Warning
If the 009E

indicator lamp remains lit, ESP ®
is
not available due to a malfunction. Vehicle
stability in standard driving maneuvers is
reduced.
Adapt your speed and driving style to the
prevailing road conditions and to the non-
operating status of ESP ®
.
If ESP ®
is malfunctioning, the engine output
may be reduced.
! Only operate the vehicle for a maximum
of ten seconds on a brake test
dynamometer. Switch off the ignition.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Do not operate the vehicle on a
dynamometer

(e.g. for a performance test).
If you would like to operate the vehicle on
a dynamometer, consult an authorized
Sprinter Dealer beforehand. The drive train
or brake system could otherwise be
damaged.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. 50
Driving safety systems
Safety

Vehicle equipment ..............................
52
Opening and closing ...........................52
Anti-theft systems .............................. 61
Seats .................................................... 63
Steering wheel .................................... 69
Mirrors ................................................. 69
Instrument cluster ..............................70
On-board computer without steer-
ing wheel buttons ............................... 72
On-board computer with steering
wheel buttons ..................................... 74
Power supply ....................................... 87
Lighting ................................................ 88
Good visibility ...................................... 94
Climate control .................................... 97
Driving and parking .......................... 108
Brakes ................................................ 112
Automatic transmission ................... 113
Driving the vehicle ............................116
Driving systems ................................ 117
Features ............................................. 128
Communications ............................... 133 51Controls

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Opening and closing
Vehicle key
The vehicle comes equipped with 2 or 4
remote controls with an integrated folding
key, or 4 keys.
You must have

any keys that are not delivered
with the vehicle programmed before use.
Further information can be obtained at any
authorized Sprinter Dealer.
Always take the key with you when leaving the
vehicle, even if you are only leaving it for a
short time.
Information on unlocking and locking the
vehicle with a key can be found in the
"Locking/unlocking the vehicle using the
remote control with integrated key"
(Y page 54) G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be

severely or even fatally injured
by prolonged exposure to intense heat or
cold. If children open a door, they could:
R
injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves

by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Key with remote control
The vehicle comes

equipped with two or four
remote controls with an integrated folding
key, which are referred to simply as key in this
manual. You must have any keys that are not
delivered with the vehicle programmed
before use. Further information can be
obtained at any authorized Sprinter Dealer.
The key's remote control conforms to the
FCC regulations (part 15) and the Canadian
Industrial Standard RSS-210 and has a range
of up to 32 ft (10 m).
The key's remote control locks/unlocks the
driver's door and/or the vehicle centrally, if
set at the factory:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked.
If there is a key is in the ignition lock, the
remote control is inoperative. Always observe
the turn signal flashing sequence and check
the door locking knobs when locking/
unlocking the vehicle. G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child 52
Opening and closing
Controls

restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could
be
severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Remote control with an integrated folding key
0046
0042 To unlock the sliding doors and the
rear door
0047 0036
To unlock the driver's door only or
the vehicle centrally
008A 0037 To lock the vehicle centrally
0088 Key release button
0086 Battery check lamp
! Do not expose the key to high levels of
electromagnetic radiation since this could
interfere with the operation of the key.
Protect the key from moisture to prevent
malfunctions.
i To prevent vehicle theft, you should only
use the remote control in the immediate
vicinity of the vehicle. You can also unlock the driver's door and
the rear door using the folding key
(Y page 54).
Checking the batteries X
Press the 00360037 button
for
longer than
two seconds.
If the battery indicator lamp 0086 lights up
briefly, the batteries in the remote control
still have sufficient charge. Otherwise,
change the batteries immediately
(Y page 246).
i When you are testing the batteries and
your vehicle is within the range of the
remote control, the vehicle is unlocked/
locked each time you operate the
respective button.
Unlocking/locking the vehicle using
the remote control X
To unlock the driver's door: press the
0036
button.
The turn signals flash once. The anti-theft
alarm system (ATA) is deactivated.
X To unlock the sliding doors and rear
door: press the 0042 button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0036 unlocking button again
within two seconds.
The turn signals flash once.
i Cargo vans and crew vans only: if you
unlock the vehicle

using the remote control
and do not open a door within 40 seconds,
the vehicle is automatically relocked.
X To lock centrally: press the 0037 locking
button.
The turn signals

flash three times when the
drive authorization system or the Anti-Theft
Alarm system (ATA) is activated and all the
doors are closed.
i Make sure that the locking knobs have
dropped down. Opening and closing
53
Controls Z

Locking the vehicle using the folding
key
You can also unlock/lock the driver's door
and the rear door using the folding key.
Driver's door
Rear door
004A
To lock
004B To unlock
X To unlock the driver's or rear door: press
the key release button on the remote
control.
The key folds out.
X Slide the key into the door lock as far as it
will go and turn to position 004B.
The door is unlocked.
i The Anti-Theft Alarm system (ATA) is
triggered when you open the vehicle using
the folding key.
The alarm can be disabled in the following
ways:
X Press 0036
or 0037
on the remote control.
or
X Insert the key into the ignition lock. X
To lock the vehicle: lock all doors except
the driver's door

and, if necessary the rear
door, from inside. To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key into the door lock of the rear
door as far

as it will go and turn to position
004A.
The rear doors are locked.
X Insert the key into the door lock of the
driver's door as far as it will go and turn to
position 004A.
The driver's door is locked. Central locking
Safety notes You can open a locked door from the inside
at any time.
G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be

severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. 54
Opening and closing
Controls