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Searching for a mobile phone
X To call up the telephone basic menu in
COMAND Online: press the %button
one or more times.
X To switch to the menu bar: slide V¬the
controller.
X To select Connect device
Connect device: turn the con-
troller and press to confirm.
The device list appears.
X Select Search for phones
Search for phones.
You will see the prompt: Do Doyou
you wish
wish to
to
connect
connect to
toa
a Bluetooth
Bluetooth phone
phoneor
oran
an
SAP phone?
SAP phone?
X Select SAP telephone
SAP telephone.
You will see the message: Before start‐
Before start‐
ing the search, ensure that your
ing the search, ensure that your
phone phone is
isswitched
switched on,
on,Bluetooth
Bluetooth is
is
activated, the SAP function is
activated, the SAP function is
activated and your device is visi‐
activated and your device is visi‐
ble
ble.
X Select Start search
Start search.
The list of retrieved SAP telephones
appears.
You can now authorise and connect the
mobile phone.
Authorising and connecting a mobile
phone
X To select the mobile phone that is to be
authorised and connected in the COMAND
device list under Phones found on the
Phones found on the
MB SAP module
MB SAP module: turn and press the con-
troller.
A prompt asking you to enter the 16-digit
PIN appears in the display.
X Enter any 16-digit PIN and confirm your
entry.
X When prompted to do so, enter the same
16-digit PIN on the mobile phone within
20 seconds and confirm.
X Depending on the mobile phone used, you
may have to confirm a module connection request on the mobile phone (see the
mobile phone operating instructions).
X In COMAND Online, enter the PIN of the
SIM card and confirm, if necessary.
i Follow any prompts on your mobile
phone. If necessary you will be asked to
confirm further profile requests.
Switching between mobile phones
If you have authorised more than one mobile phone on the module, you can switch
between the individual phones.
X To select the required mobile phone in the
COMAND device list
COMAND device list underPhones Phones
found on the MB SAP module
found on the MB SAP module: turn and
press the controller.
The selected mobile phone is searched for
and connected if it is within Bluetooth ®
range and if Bluetooth ®
is activated.
X Confirm the module's connection request
on the mobile phone (see the operating
instructions for the mobile phone).
X In COMAND Online, enter the PIN of the
SIM card and confirm, if necessary.
Only one mobile phone can be connected at
any one time. The currently connected mobile phone is indicated by the #dot in the Blue-
tooth ®
phone list.
i You can only switch to another authorised
mobile phone if you are not currently mak-
ing a call.
Connecting manually
If the connection between the module and the mobile phone has been terminated, you can
connect to an authorised mobile phone man-
ually. 422
TelephoneCOMAND Online

X
Briefly press button ;on the module.
Indicator lamp :flashes blue. In the
COMAND Online display, a message
appears which informs the user that the
telephone is being activated.
COMAND Online always searches for the
last connected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the sys- tem searches for the mobile phone that
was connected before that one.
Data modem mode X
Connect the mobile phone to the module
(Y page 421).
or
X Insert the SIM card into the integrated SIM
card reader on the module (Y page 421).
X Before connecting for the first time, select
the network provider in COMAND Online
(Y page 434).
Use as a data modem is automatically acti- vated.
X To activate/deactivate data roaming
(Y page 424).
Settings Storing/deleting the SIM card PIN
If you store the SIM card PIN in the module, it
is not necessary to enter it when logging in
again. X
To select Connect device Connect device in the basic
telephone menu: turn and press the con-
troller.
X Select SAP telephones SAP telephones.
You will see the Bluetooth ®
names of
mobile phones that are already authorised.
X Select the desired mobile phone.
X To select the list symbol on the right-hand
side next to the message: slide VYand
press the controller.
X Enable (PIN is saved) or disable (PIN is not
saved) the Store PIN
Store PIN checkbox.
Setting the ringtone
Incoming calls are indicated on the module by
an audible signal. You can select one of ten
ringtones.
X To select Connect device
Connect device in the basic
telephone menu: turn and press the con-
troller.
X Select the MB MBSAP
SAP module
module phones
phonesmenu.
X Select the desired mobile phone.
X To select the list symbol to the right of the
mobile phone names: slide VYthe con-
troller and press to confirm.
X Select the Ringtones
Ringtones menu.
A menu appears.
X Select a ringtone.
The selected ringtone is played.
X Press the %button.
COMAND Online accepts the setting and
exits the menu.
Activating/deactivating phone number
transmission
Prerequisite: the module is connected with
the mobile telephone (Y page 421)or is being
used in SIM card mode (Y page 421).
If you activate phone number transmission,
the caller you are speaking with can see your phone number.
In the standard setting, the system accepts
the settings used by the mobile phone net-
work provider. These may vary and can be Telephone
423COMAND Online Z

obtained from the mobile phone network pro-
vider.
Activating phone number transmission:
X Enter the number "00031" in the telephone
basic menu.
X Press the 6button.
The phone number will be transmitted in
future.
Deactivating phone number transmis-
sion: X Enter the number "00030" in the telephone
basic menu.
X Press the 6button.
The phone number will no longer be trans-
mitted in future.
Activating/deactivating data roaming
Prerequisite: the module is connected with
the mobile telephone (Y page 421) or is being
used in SIM card mode (Y page 421).
If you activate data roaming, you can receive
and send data abroad via the module.
Data roaming is deactivated in the standard
setting.
To activate data roaming:
X Enter the number "00061" in the telephone
basic menu.
X Press the 6button.
Data roaming is activated.
To deactivate data roaming: X Enter the number "00060" in the telephone
basic menu.
X Press the 6button.
Data roaming is deactivated.
Activating/deactivating network pro-
vider restriction
Prerequisite: the module is connected with
the mobile telephone (Y page 421) or is being
used in SIM card mode (Y page 421).
When you activate network provider restric-
tion, the module will not log into foreign net-
works. You will then be unable to conduct telephone calls or send and receive text mes-
sages when abroad.
Network provider restriction is deactivated in
the standard setting.
To deactivate network provider restric-
tion:
X Enter the number "00070" in the telephone
basic menu.
X Press the 6button.
Network provider restriction is deactiva-
ted.
To activate network provider restriction: X Enter the number "00071" in the telephone
basic menu.
X Press the 6button.
Network provider restriction is activated.
Adjusting the brightness of the indicator
lamp
Situation-related dimming:
X Enter the number "00082" in the telephone
basic menu.
X Press the 6button.
The LED is dimmed as long as the user does
not perform any actions (press a key etc.).
No change to brightness:
X Enter the number "00083" in the telephone
basic menu.
X Press the 6button.
The LED is always bright regardless of any
user actions.
Transferring the phone book In order to use the phone book of the mobile
phone via COMAND Online, the phone book
must be transferred using the module.
The data transfer may take up to ten minutes.
Transmission occurs automatically after a
Bluetooth ®
connection is automatically
established.
i If the mobile phone supports the PBAP
(Phone BookAccess Profile), the system 424
TelephoneCOMAND Online

gives priority to loading phone book entries
from the phone memory. If there are no
entries in the phone memory, the phone
book entries from the SIM card are impor-
ted.
A list of mobile phones which are compatible with the telephone module with Bluetooth ®
(SAP profile) can be found on the Internet at:
http://www.mercedes-benz.com/connect
Speed-dial keys You can assign numbers as speed-dial num-
bers as desired (Y page 407).
Text messages General notes
Special considerations for receiving text mes-
sages when using the telephone module with
Bluetooth ®
(SAP profile):
R With the Bluetooth ®
SAP profile, you only
have access to the text message memory
on the SIM card.
R Incoming text messages are stored on the
SIM card by the Bluetooth ®
SAP profile.
R Depending on the mobile phone, these text
messages are not directly visible. They
must first be selected (see the operating
instructions for the mobile phone).
R If the mobile phone supports the Blue-
tooth ®
MAP profile (Message Access Pro-
file), the module will download the tele-
phone text messages. The text messages
are then transferred to COMAND Online.
On condition that the downloading function for text messages has been activated.
R The text messages stored on the SIM card
have the word "SIM:" in front of them.
R The SIM card can only store a limited num-
ber of text messages. When the memory is full, no more text messages can be
received. Deleting text messages stored on
the SIM card via COMAND Online
(Y page 411). A list of mobile phones which are compatible
with the telephone module with Bluetooth ®
(SAP profile) can be found on the Internet at:
http://www.mercedes-benz.com/connect
Conditions
The module is connected with the mobile
phone (Y page 421) or is being used in the
SIM card mode (Y page 421).
The mobile phone must support the MAP
Bluetooth ®
profile (Message Access Profile).
Activating/deactivating text message
downloading from the mobile phone
Downloading of text messages can be deac-
tivated when the module is connected to a
mobile phone. Only text messages that are
saved on the SIM card will then be transfer-
red.
Deactivating the downloading of tele-
phone text messages
X Enter the number "00080" in the telephone
basic menu.
X Press the 6button.
Only text messages from the SIM card will
be downloaded.
Activating the downloading of telephone
text messages
X Enter the number "00081" in the telephone
basic menu.
X Press the 6button.
Text messages on the SIM card and from
the telephone memory will be downloaded.
Call lists General notes
If you use the module to make calls, the calls
made are not entered in the mobile phone calllist. All telephone functions are transferred to
the module via the SAP profile.
If the connected mobile phone supports the
Bluetooth ®
PBAP profile (Phone Book Access
Profile), the module will download existing
call lists. Telephone
425COMAND Online Z

Deleting call lists
X Enter the number "0002" in the telephone
basic menu.
X Press the 6button.
The call lists stored in the module are reset and will no longer appear starting with the
next phone book transfer.
The call lists of the connected mobile phone
are not deleted. Deleting the call lists of the
mobile phone (see the operating instructions
for the mobile phone).
Deleting call lists from COMAND Online
(Y page 407).
i In SIM card mode, the
Delete call Delete call
lists
lists menu item is available in COMAND
Online.
Terminating the connection between
the mobile phone and the module Automatic disconnection
Once outside the receiving range, the Blue-
tooth ®
connection between the mobile phone
and the module is automatically terminated.
Manual disconnection
X Terminate the Bluetooth ®
connection on
the mobile phone (see the operating
instructions for the mobile phone).
Re-establishing a connection
X You can re-establish the Bluetooth ®
con-
nection after disconnecting manually
(Y page 421). Charging a mobile phone X
Slide cover ;on the module in the direc-
tion of the arrow and remove it.
X Connect the mobile phone with a mini USB
data cable to USB socket :.
Resetting the module The module can be reset to its factory set-
tings. This way, all stored information for
authorisation of mobile phones, as well as the stored phone book, will be deleted. X
Press and hold button ;on the module
until indicator lamp :lights up orange.
X Release button ;.
Indicator lamp :flashes back and forth
between yellow and red.
X Press button ;again.
The module is reset to factory settings. All
settings are deleted. 426
TelephoneCOMAND Online

Deactivating the module
Deactivation makes sense if you do not intend
to use the telephone module with Bluetooth ®
(SAP profile) again with COMAND Online.
X COMAND Online: press the%repeat-
edly until the telephone basic menu
appears (Y page 394).
X To switch to the menu bar: slide V¬the
controller.
X To select Connect device
Connect device : turn the con-
troller and press to confirm.
The device list appears.
X Select Disconnect MB SAP module Disconnect MB SAP module .
Removing the module X
Push release button :in the direction of
the arrow.
X Slide module ;in the direction of the
arrow and remove it. Mercedes-Benz Contact
Introduction Mercedes-Benz Contact offers fast assis-
tance at the touch of a button – around the
clock. For any queries about the vehicle,
Mercedes-Benz Contact offers a fast and easy
connecting call to the Mercedes-Benz Cus-
tomer Centre. You can request an appoint-
ment, or call for help in the event of a break-
down. All important vehicle data is sent via mobile
phone to ensure that you receive optimum
support. The mobile phone must be connec-
ted to COMAND Online via the Bluetooth
®
interface.
The following data is transmitted:
R the vehicle identification number
R the total distance recorder reading
R the vehicle position
R the telephone number
R the service code (only when required for
maintenance)
i Please note that Mercedes-Benz Contact
is a Mercedes-Benz customer service. In
emergencies, always call the national
emergency services first, using the stand-
ard national emergency service telephone
numbers.
i Currently, this service is available for vehi-
cles from the following European countries:
R Belgium
R Germany
R France
R United Kingdom
R Ireland
R Italy
R Luxembourg
R Netherlands
R Austria
R Poland
R Switzerland
R Slovakia
R Spain
R Czech Republic
R Hungary
Calling the Mercedes-Benz Customer
Centre If you operate communication equipment
integrated in the vehicle when driving, you will
be distracted from the traffic situation. This
could also cause you to lose control of the Telephone
427COMAND Online Z

to make arrangements to have the vehicle
towed to a Mercedes-Benz Service Centre.
X To forward the call: press thegkey on
the number keypad.
The voice connection to the Mercedes-
Benz emergency call centre is ended and
the call is automatically forwarded to
Mercedes-Benz Contact Accident Assis-
tance.
After your confirmation, the vehicle data is sent via Mercedes-Benz Contact. An
employee of Mercedes-Benz Contact Acci-
dent Assistance will then make the neces-
sary arrangements with MB Service 24h to have your vehicle towed to a Mercedes-
Benz Service Centre. Mercedes-Benz emergency call sys-
tem
Overview The Mercedes-Benz emergency call system
can help to decisively reduce the time
between an accident and the arrival of emer-
gency services at the site of the accident. It
can also help locate an accident site in places
that are difficult to see.
The emergency call can be made automati-
cally or manually and is transmitted to the
Europe-wide private Mercedes-Benz emer-
gency call number. The vehicle position data
is simultaneously transmitted by text mes-
sage and DTMF to the Mercedes-Benz emer-
gency call centre. The Mercedes-Benz emer-
gency call centre transmits the vehicle posi-
tion data to one of the Europe-wide public
emergency call centres. In almost all coun-
tries, the voice connection can be made in the respective country's language. This allows
measures for rescue, recovery or towing to a
Mercedes-Benz Service Centre to be initiated quickly.
If the Mercedes-Benz emergency call system function is operational, you see the SOS
SOS READY READY
display message in the basic tele-
phone menu (Y page 432).
Information on service availability in Europe
(Y page 429).
i Note that manual emergency calls should
only be used if you or others are in need of rescue, not e.g. in the event of a break-
down.
Operation costs (e.g. for rescue teams)
incurred by a falsely triggered manual
emergency call, must be paid for by the
vehicle owner.
Service availability in Europe The Mercedes-Benz emergency call system is
available for your vehicle for 15 years after
the initial date of production, if:
R it is equipped with COMAND Online
R it was originally produced for the European
market
You can find more information on the regional
availability of the Mercedes-Benz emergency
call system at http://www.mercedes-
benz.com/connect_ecall .
Conditions Equipment requirements
You need:
R a Bluetooth ®
-capable mobile phone which,
if possible, supports the MAP profile (Mes-
sage Access Profile) for sending text mes-
sages, or
R if the vehicle is equipped with permanently
installed/SAP telephony, a SIM card or a
suitable mobile phone
Functional requirements
The vehicle has GPS reception.
Check the following:
R COMAND Online is switched on
R when using the Bluetooth ®
interface, the
mobile phone must be authorised for and
connected with COMAND Online, and log-
ged into a mobile phone network Telephone
429COMAND Online Z

Connecting the mobile phone
(Y page 390)
Reconnecting the mobile phone automati-
cally (Y page 393)
If your vehicle is equipped with permanently
installed/SAP telephony, one of the following
conditions must be fulfilled:
R in "telephone module with Bluetooth ®
(SAP
profile)", a SIM card has been entered and
is logged into the mobile phone network.
SAP (SIM AccessProfile)
R a suitable SAP-capable mobile phone is
connected to "telephone module with Blue-
tooth ®
(SAP profile)" via the SAP profile and
is logged into the mobile phone network.
i Telephony via the telephone module with
Bluetooth ®
(SAP profile) (Y page 421).
i If your vehicle is equipped with a mobile
phone bracket, the bracket should be inser- ted and the mobile phone should be placed
in the bracket.
This provides you with the following advan-
tages:
R the mobile phone is protected from any
mechanical damage in the event of an
accident.
R the mobile phone remains charged.
R in most cases, the transmitting and
receiving power of a mobile phone is bet- ter if the mobile phone is placed in its
bracket.
If the mobile phone is connected, you see the
SOS
SOS READY READY display message in the basic tele-
phone menu in front of the name of the mobile phone (Y page 432).
i Further information on suitable mobile
phones can be obtained from a Mercedes-
Benz Service Centre or at http://
www.mercedes-benz.com/connect .i
Before using this function, make sure that
your mobile phone contract:
R permits calls, text messages and roam-
ing from both your country of residence
and from abroad, and
R that these functions have been activated
Automatic emergency call !
If an emergency call has been made: pro-
vided the road and traffic conditions at the accident site allow it, remain in the vehicleuntil the voice connection with the operator at the emergency call centre has been
established.
On the basis of the call, the operator can
decide whether it is necessary to deploy
rescue teams and/or the police to the acci-
dent site.
i Depending on the severity of the acci-
dent, it can take between one and three
minutes until the operator can speak with
you.
Requirement: the ignition is switched on.
If restraint systems have been triggered dur-
ing an accident, the Mercedes-Benz emer-
gency call system can automatically dial the
Europe-wide private Mercedes-Benz emer-
gency call number. Restraint systems
include, for example, airbags or belt tension-
ers. The emergency call system can establish
a voice connection between the vehicle occu- pants and the Mercedes-Benz emergency call
centre.
The accident data is sent to the Mercedes-
Benz emergency call centre by SMS and
DTMF while the voice connection is operat-
ing. The accident data contains metre-precise GPS positioning data for the moment it is
sent, as well as the type of vehicle involved inthe accident.
i If your vehicle is equipped with an SOS
button in the overhead control unit, it
flashes until the emergency call has been
completed. 430
TelephoneCOMAND Online