Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function is activated.
X Deactivate the HOLD function (Y page 196).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
or X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 157). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 586).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. 162
DrivingDriving and parking
gearshift paddle is pulled, the automatic
transmission immediately shifts into the next
gear up or down, if permitted.
X To shift up: pull the right-hand steering
wheel gearshift paddle (Y page 169).
The automatic transmission shifts up to the next gear.
i If the maximum engine speed on the cur-
rently engaged gear is reached and you
continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull on the left-hand steer-
ing wheel gearshift paddle (Y page 169).
The automatic transmission shifts down to
the next gear.
i If the engine exceeds the maximum
engine speed when shifting down, the auto- matic transmission protects against engine
damage by not shifting down.
i Automatic downshifting occurs when
coasting.
Gearshift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster.
Deactivating
If you have activated manual drive program
M, it will remain active for a certain amount of time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase
or when driving on steep terrain.
If manual drive program Mhas been deacti-
vated, the automatic transmission shifts into
the automatic drive program that was last
selected, i.e. Eor S.
You can also deactivate manual drive pro-
gram Myourself:
X Pull on the right-hand steering wheel gear-
shift paddle and hold it in place
(Y page 169).
or
X Use the lever to switch the transmission
position.
or X Use the program selector button to change
the drive program (Y page 167).
Manual drive program Mis deactivated.
The automatic transmission switches into
the automatic drive program that was last
selected, i.e. Eor S. Manual drive program
General notes In this drive program, you can permanently
change gear yourself by using the steering
wheel gearshift paddles. The transmission
must be in position D.
i In addition to permanent drive program
M, you can also activate temporary drive
program M(Y page 169).
Activating the manual drive program Manual drive program
Mdiffers from drive
program Swith regard to spontaneity,
responsiveness and the smoothness of the
gear changes.
You can select manual drive program Mwith
the program selector button or the drive pro-
gram selector (AMG vehicles ). In manual
drive program M, you can change gear your-
self using the steering wheel gearshift pad- 170
Automatic transmissionDriving and parking
dles if the transmission is in position
D. The
selected gear appears in the multifunction
display.
X Press the program selector button until M
(Y page 167) appears in the multifunction
display.
X AMG vehicles: turn the drive program
selector until Mappears in the multifunc-
tion display (Y page 168).
Shifting up X
Pull the right-hand steering wheel gearshift
paddle (Y page 169).
The automatic transmission shifts up to the next gear.
Before the engine speed reaches the red
area, an upshift indicator will be shown in
the multifunction display.
Gearshift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster.
AMG vehicles !
In manual gearshift program
M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current gear is reached.
When the engine limiting speed is reached, the fuel supply is cut to prevent the engine
from overrevving. You must make sure that the engine speed does not reach the red
area of the rev counter. Otherwise, there is
a risk of engine damage. :
Gear indicator
; Upshift indicator
Before the engine speed reaches the red area, an upshift indicator will be shown in the mul-
tifunction display.
X If the colour in the speedometer multifunc-
tion display changes to red and the UP UPdis-
play message is shown, shift up a gear.
Downshifting X
Pull the left-hand steering wheel gearshift
paddle (Y page 169).
The automatic transmission shifts down to
the next gear.
Maximum acceleration X Pull the left-hand steering wheel gearshift
paddle until the transmission selects the
optimum gear for the current speed.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
Kickdown You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
i AMG vehicles:
it is not possible to use
kickdown in manual drive program M. Automatic transmission
171Driving and parking Z
fuel. Otherwise, fuel can enter the fuel sys-
tem. Even small amounts of the wrong fuel could result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 623). Refuelling
General notes The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the 8fuel filler cap is dis-
played in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type to be refuelled
X Switch off the engine.
X Remove the key from the ignition lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap X
Place fuel filler cap on the fuel filler neck
and turn clockwise until it engages.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle. 174
RefuellingDriving and parking
Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Vehicles with a key: move the transmis-
sion to position P.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Vehicles with KEYLESS-GO: press the
Start/Stop button (Y page 155).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0(Y page 155).
i The engine can be switched off while the
vehicle is in motion by pressing and holding the Start/Stop button for about three sec-
onds. This function operates independently
of the ECO start/stop automatic engine
switch-off function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll-
ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake, if the on-board voltage is low
or if there is a malfunction in the system.
Contact a qualified specialist workshop.
i The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal. 176
ParkingDriving and parking
Applying and releasing manually
X
To apply: push handle :.
When the electric parking brake is applied, the red !indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
i The electric parking brake can only be
released:
R when the key is in position 1in the igni-
tion lock or
R the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOLD function is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the driver's seat belt is not inserted in the
belt buckle and the driver's door is open.
R the vehicle is stationary for a lengthy
period. The red
!indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically The electric parking brake is released auto-
matically when all of the following conditions
are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the driver's seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the boot lid
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of Por you have pre-
viously driven faster than 3 km/h.
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake.
i The vehicle is braked for as long as the
handle of the electric parking brake is
pressed. The longer the electric parking
brake handle is depressed, the greater the braking force. Parking
177Driving and pa rking Z
brake system warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. If you regularly
drive at high speeds, it is particularly impor-
tant to have the brake system checked and
maintained regularly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, do not drive in tyre ruts, and
brake carefully.
Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible fording depth in
still water is 12 cm
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident. Do not shift down for additional engine brak-
ing on a slippery road surface.
G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
! Take care not to damage the sealing strip
and the moulding on the side of the rear
window when scraping ice off the rear win-
dow.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Move the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions. Driving tips
181Driving and parking Z
DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded.
On long and steep downhill gradients, espe-
cially if the vehicle is laden, you must select a lower gear in good time. By doing so, you will make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
If a slower-moving vehicle is detected in front, DISTRONIC PLUS brakes your vehicle. It
maintains the preset distance to the vehicle infront.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and acoustically. Without your intervention, DIS-
TRONIC PLUS cannot prevent a collision. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the instrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 30 km/h and 200 km/h. If a vehicle is driving in front ofyou, it operates in the speed range between
0 km/h and 200 km/h.
Do not use DISTRONIC PLUS while driving on roads with steep gradients. Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly. There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. Driving syste
ms
185Driving an d parking Z