2012 MERCEDES-BENZ E-CLASS ESTATE Owners Manual

Have the airbags replaced at a qualified spe-
cialist workshop
.Otherwise, occupants are
not protected by the airbags in the event of
another accident.
Airbag deployment slows down and restricts
the movement of the vehicle occupant.
If the airbags are deployed ,you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up.
The airbag installation locations are identified
by the AIRBAG symbol.
Front airbags !
Do not place heavy objects on the front-
passenger seat. The system may then
detect that the seat is occupied and if there
is an accident, the restraint systems on the
front-passenger side could be deployed.
Have restraint systems that have been trig-
gered replaced. Driver's airbag
:deploys in front of the
steering wheel; front-passenger front air-
bag ;deploys in front of and above the glove
compartment.
The front airbags increase protection for the
driver's and front-passenger's head and
chest. They are deployed:
R
at the start of an accident with a high rate
of vehicle acceleration or deceleration in a
longitudinal direction
R if the system determines that airbag
deployment can offer additional protection
to that provided by the seat belt
R depending on whether the seat belt is being
used
R independently of other airbags in the vehi-
cle
If the vehicle overturns, the front airbags are
generally not deployed. The front airbags are
deployed if the system detects high vehicle
deceleration in a longitudinal direction.
Vehicles with automatic child seat recog-
nition in the front-passenger seat: front-
passenger airbag is only activated if the sys-
tem determines that the front-passenger seat
is occupied. The 4PASSENGER AIRBAG
OFF indicator lamp on the centre console
does not light up (Y page 57).
If a child restraint system is fitted to the front-
passenger seat and the 4PASSENGER
AIRBAG OFF indicator lamp does not light up
on the centre console:
R a child restraint system without transpond-
ers for automatic child seat recognition is
fitted or
R a child restraint system with transponders
is not properly fitted.
Driver's kneebag 46
Occupant safetySafety

Driver's kneebag
:deploys under the steer-
ing column. It is deployed together with the
front airbags. The driver's kneebag is
designed to operate together with the front
airbags in frontal impacts if certai nthresholds
are exceeded. The driver's kneebag operates
best in conjunction with correctly positioned
and fastened seat belts.
The driver's kneebag increases protection of
the driver against:
R knee injuries
R thigh injuries
R lower leg injuries
i The driver's kneebag is only available in
certain countries.
Sidebags G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Ben zvehicles.
The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre. Sidebags (example: Saloon)
Fron
tsidebags :and rear sidebags ;
deploy nex tto the outer seat cushions. When deployed, the sidebags offer additional
protection for the thorax of the vehicle occu-
pants on the side of the vehicle on which the
impact occurs. However, they do not protect
the:
R
head
R neck
R arms
The sidebags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of the use of the seat belt
R independently of the front airbags
R independently of the belt tensioners
If the vehicle overturns, the sidebags are gen-
erally not deployed. Sidebags are deployed if
the system detects high vehicle deceleration
or acceleration in a lateral direction and
determines that sidebag deployment can
offer additional protection to that provided by
the seat belt.
Pelvisbags G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only use seat covers that have been approved
for Mercedes-Benz vehicles.
The seat covers must have a special tear seam
for sidebags/pelvisbags. Otherwise, the side-
bag/pelvisbag cannot deploy correctly and
would fail to provide the intended protection
in the event of an accident. Appropriate seat
covers can be obtained, for example, from a
Mercedes-Benz Service Centre. Occupant safety
47Safety Z

Pelvisbag deployment enhances the level of
protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs.
Pelvisbags
:deploy next to and below the
outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R independently of the use of the seat belt
R independently of the fronta irbags
R independently of the belt tensioners
If the vehicle overturns, the pelvisbags are
generally not deployed. Exception: if the sys-
tem detects high vehicle deceleration or
acceleration in a lateral direction and deter-
mines that deploymen tcan offer additional
protection to that provide dby the seat belt.
i Pelvisbags are only available in certain
countries. Windowbags Front-passenger side windowbags (example:
Saloon)
Windowbags
:enhance the level of protec-
tion fo rthe head, but not chest or arms, of the
vehicle occupants on the side of the vehicle
on which the impact occurs.
The windowbags are integrated into the side
of the roof frame and deployed in the area
from the A-pillar to the C-pillar.
Windowbags are deployed:
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R on the side on which an impact occurs
R on the driver's and the front passenger's
side if the vehicle overturns and the system
determines that windowbag deployment
can offer additional protection to that pro-
vided by the seat belt
R independently of the use of the seat belt
R regardless of whether the front-passenger
seat is occupied
R independently of the front airbags NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
Only use head restraint covers which have
been tested and approved by Mercedes-Benz
for your vehicle model. 48
Occupant safetySafety

The use of non-approved head restraint cov-
ers may prevent NECK-PRO head restraints/
NECK-PRO luxury head restraints from trig-
gering properly. The NECK-PRO head
restraints/NECK-PRO luxury head restraints
can therefore not provide the intended pro-
tection.
Consult a Mercedes-Benz Service Centre
regarding availability.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck.Int he event of a rear collision of a cer-
tain severity, the NECK-PRO head restraints/
NECK-PRO luxury head restraints on the driv-
er's and front-passenger seats are moved for-
wards and upwards. This provides better
head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 50). Otherwise, the additional pro-
tection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Mercedes-Ben zrecommends having the
NECK-PRO head restraints/NECK-PRO head
restraints checked at a qualified specialist
workshop after a rear-en dcollision. Resetting
atriggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint NECK-PRO head restraints
NECK-PRO head restraints (example: Saloon)
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the directio nof
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop. Occupant safety
49Safety Z

NECK-PRO luxury head restraints
NECK-PRO luxury head restraints
X Remove resetting tool :from the vehicle
document wallet.
X Slide resetting tool :into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool :downwards until you
hear the head restraint deployment mech-
anism engage.
X Pull ou tresetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back =until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool :back into the vehicle
documen twallet.
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist work-
shop. PRE-SAFE
®
(preventative occupant
protection) G
WARNING
When adjusting the seat, make sure that
nobody can become trapped.
! Make sure that there are no objects in the
footwell or behind the seats when moving the seat back
.There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations.
PRE-SAFE ®
intervenes:
R when BAS activates, e.g. in emergency
braking situations
R when BAS PLUS intervenes powerfully on
vehicles with DISTRONIC PLUS
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detectsani mminent
dange rofcollision in certain situations
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R vehicles with the memory function: the
front-passenger seat is adjusted if it is in an
unfavourable position.
R vehicles with a multicontour seat or active
multicontour seat: the air pressure in the
side bolsters of the seat cushion and back-
rest is increased.
R if the vehicle skids, the sliding sunroof/
panorama sliding sunroof and the side win-
dows are closed so that only a small gap
remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat/active
multicontour seat is reduced again. All set-
tings made by PRE-SAFE ®
can then be
reversed.
If the seat belts are not released:
X Move the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released. 50
Occupant safetySafety

More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE ®
, can be found under "Seat belt adjust-
ment" (Y page 52). Seat belts
Important safety notes G
WARNING
A seat belt which is not worn correctly, or
which has not been engaged in the seat belt
buckle correctly, cannot provide the intended
level of protection. Under certain circumstan-
ces, this could cause severe or even fatal inju-
ries in the event of an accident.
Therefore, make sure that all occupants —in
particular, pregnan twomen —wear their seat
belts correctly at all times.
R The seat belt must fit snugly on your body
and must not be twisted.Therefore, avoid
wearing bulky clothing, e.g. a winter coat.
The shoulder section of the belt must be
routed across the centre of your shoulder
—onn o account across your neck or under
your arm —and pulled tight against your
uppe rbody. The lap belt must always pass
across your lap as low down as possible, i.e.
over your hip joints —not across your abdo-
men. If necessary, push the seat belt
slightly downwards and adjust it by pulling
it in the direction the seat belt retracts.
R Do not route the seat belt strap over sharp
or fragile objects. Please make sure that
such objects are not on or in your clothing,
e.g. spectacles, pens or keys etc. The seat
belt strap could become damaged and tear
during an accident and you or other vehicle
occupants could be injured.
R Only one person should use each seat belt
at any one time. Children must never travel
sitting on the lap of another occupant. The
child will not be secured in the event of an
accident, heavy braking or sudden change
of direction .This may result in the child or other occupants being seriously or fatally
injured.
R Persons under 1.50 mtall cannot wear the
seat belts correctly. For this reason secure
persons less than 1.50 m tall in specially
designed, suitable restraint systems.
R Children unde r1.50 mtall and younger
than twelve years of age canno twear the
seat belts correctly. For this reason secure
them in special suitable child restraint sys-
tems installed on a suitable seat. Additional
information can be found in the Operating
Instructions in the chapter "Safety", "Chil-
dren in the Vehicle". Observe the installa-
tion instructions of the child restraint sys-
tem manufacturer.
R Do not secure an object with a seat belt if
the seat belt is also being used by one of
the vehicle's occupants. G
WARNING
The seat belt does not offer the intended level
of protection unless the backrest is almost
vertical. Under certain circumstances, this
could cause severe or even fatal injuries in the
event of an accident.
Before starting a journey, make sure that the
seat is properly adjusted and that the back-
rest is almost vertical. G
WARNING
Ad irty or damaged seat belt or one that has
been modified or subjected to a load in an
accident no longer offers the intended level of
protection. Under certain circumstances, this
could cause severe or even fatal injuries in the
event of an accident.
For this reason, chec kregularly that the seat
belts are not damaged or dirty.
Always have damaged seat belts or seat belts
that have been subjected to a load in an acci-
dent replaced at a qualified specialist work-
shop.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat belts which have Occupant safety
51Safety
Z

been approved by Mercedes-Benz for your
vehicle.
Seat belts are the most effective means of
restraining the movement of vehicle occu-
pants in the event of an accident. This
reduces the risk of vehicle occupants coming
into contact with parts of the vehicle interior.
Fastening seat belts Example: Saloon
X
Adjust the seat and move the backrest to
an almost vertical position (Y page 106).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder sec-
tion of the seat belt across the middle of
your shoulder and the lap section across
your pelvis.
X Engage belt tongue ;in buckle =.
Seat belt adjustment :ifnecessary, the driv-
er's and front-passenger seat belts auto-
matically adjust to the upper body
(Y page 52).
X If necessary, adjust the seat belt to the
appropriate height (Y page 52).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body. For more information about releasing the seat
belt with release button
?, see "Releasing
seat belts" (Y page 53).
Seat belt adjustment The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt
buckle and you then turn the key to position
2in the ignition lock.
R the key is in position 2in the ignition lock
and you then engage the belt tongue in the
buckle.
The seat-belt adjustment will apply a certain
tightening force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the belt adjustment
on and off in the on-board computer
(Y page 263).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
under "PRE-SAFE ®
(preventative occupant
protection)" (Y page 50).
Belt height adjustment You can adjust the belt height for the front
seats.
Estate: you can also adjust the belt
height on the outer rear seats. Adjust the belt
to a height that allows the upper part of the 52
Occupant safetySafety

seat belt to be routed across the centre of
your shoulder.
X To raise: slide the belt sash guide upwards.
The belt sash guide engages in various posi-
tions.
X To lower: press and hold belt sash guide
release :.
X Slide the belt sash guide downwards.
X Let go of belt sash guide release :and
make sure that the belt sash guide has
engaged.
Wearing the rear centre seat belt If the left-hand rear seat backrest is folded
down and back up again, the rear centre seat
belt may lock. The seat belt can then not be
pulled out.
X To release the rear centre seat belt: pull
the seat belt out approximately 20 mm at
the belt outlet on the backrest and then
release it again.
The seat belt is retracted and released.
Releasing the seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfil their
protective function and must be replaced.
Visit a qualified specialist workshop. Example: Saloon
X
Press release button ?on belt buckle =.
X Slide belt tongue ;back to belt sash
guide :.
Belt warning for the driver and front
passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder for all occupants
to fasten their seat belts. It may light up con-
tinuously or flash. In addition, there may be a
warning tone.
The 7 seat belt warning lamp goes out and
the warning tone ceases when the driver and
the front passenger have fastened their seat
belt.
For certain countries only: regardless of
whether the driver and the front passenger
have fastened their seat belts, the 7seat
belt warning lamp lights up for six seconds
after the engine is started. It then goes out if
the driver and the front passenger have fas-
tened their seat belts.
i For more information on the 7seat
belt warning lamp, see "Indicator and warn-
ing lamps in the instrument cluster, seat
belt" (Y page 299). Occupant safety
53Safety Z