2012 MERCEDES-BENZ E-CLASS ESTATE Owners Manual

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the key to position 0in the ignition lock immediately and
remove it (Y page 161).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least 5litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 161).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
or
X Start the engine using the touch-star tfunction .To do this, turn
the key to position 3in the ignition lock and then release it
immediately (Y page 161).
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 161).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. 182
RefuellingDriving and parking

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 84).
X Open the boot lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 181). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
183Driving and parking Z

Switching off the engine
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
All vehicles (except AMG vehicles): shift
the transmission to position P.Selector lever in AMG vehicles with P button
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
i All vehicles (except AMG vehicles)
with aselector lever: you can only remove
the key if the transmission is in position P.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine with the transmission in position R
or D, the automatic transmission shifts to
N automatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto- matic transmission remains in
Neven if a
door is opened.
Using KEYLESS-GO
X Press the Start/Stop butto n(Ypage 161).
The engine stops and all the indicator
lamps in the instrument cluster go out.
X Firmly depress the parkin gbrake.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine using the Start/Stop button, the
automatic transmission shifts to Nauto-
matically. If you then open one of the front
doors, the automatic transmission shifts to
P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop butto nfor about three sec-
onds. This function operates independently
of the ECO start/stop automatic engine
switch-off function. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine 184
ParkingDriving and parking

They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. When you apply the parking brake to brake
the vehicle, the brake lamps do not light up.
X To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevan tfunctions are only available
with limitations, or no tatall. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. ECO display
ECO display (example)
The ECO display gives you information on how
economical your driving style is. The ECO dis-
play assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into con-
sideration. Your driving style can significantly
influence the vehicle's consumption.
The ECO display consists of three bars:
R Acceleration
R Constant
R Coasting
The percent value is the average value of the
three bars. The three bars and the average
value commence with a value of 50%. Ahigher
percentage indicates a mor eeconomical driv-
ing style.
The ECO display provides no information on
the actual fuel consumption. Afixed percent-
age value of the ECO display does not corre-
spond to a fixed consumption figure in
l/100km. Driving tips
185Driving and parking Z

Apart from driving style, consumption is
dependent on many factors such as:
R load
R tyre pressure
R cold start
R selected route
R numbe rofconsumers that are switched on
These variable are not included in the ECO
display.
Your driving style is evaluated on the basis of
the following three categories:
Acceleration (evaluation of all accelera-
tion processes) The bar fills up: The bar depletes:
Moderate accelera-
tion, espeically at
higher speeds Sporty acceleration
Constant (evaluation of the driving style
at any point in time)
The bar fills up: The bar depletes:
Constant speed and
avoidance of unnec-
essary acceleration
and deceleration
processes Fluctuations in
speed
Coasting (evaluation of total decelera-
tion)
The bar fills up: The bar depletes:
Drive with care,
keep your distance
from the vehicle
ahead and remove
your foot from the
accelerator pedal in
good time: the vehi-
cle can coast with-
out braking Frequent braking i
An economical driving style depends in
particular on driving at moderate speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
R observe the gearshift recommendations.
R drive in drive program E(vehicles with
automatic transmission).
i On long journeys at constant speed, such
as on the motorway, only the "Constant"
category bar changes.
i The ECO display sums up the driving
behaviour from the start to the end of the
journey. As a result, the bars change
dynamically at the start of the journey. Dur-
ing long journeys there are fewer changes.
For more dynamic changes, perform a man-
ual reset.
For further information on ECO display, see
(Y page 250). Short journeys
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident. 186
Driving tipsDriving and parking

Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is lade
nortowing a trailer,
you must shift to a lower gear in good time or
select shift range 1,2or 3on vehicles with
automatic transmission.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave
your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There
is a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes. Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
New brake pads/linings New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. Driving tips
187Driving and parking Z

AMG high-performance and ceramic
brakes
The AMG brake systems are designed for
heavy loads
.This may lead to noise when
braking. This is dependent on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage lifetime that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your Mercedes-
Benz Service Centre.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal. Do not forget this, and adapt
your driving and braking accordingly during
this run-in period.
Excessively heavy braking results in corre-
spondingly high brake wear. Observe the
brake system warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. For high-per-
formance driving in particular, it is important
to maintain and have the brake system
checked regularly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R
you are driving at low speeds.
R the tyres have adequate tread depth. For this reason, do not drive in tyre ruts and
brake carefully.
Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans-
mission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible still water depth
is 25 cm.
R you should drive no faster than at walking
pace. Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open 188
Driving tipsDriving and parking

a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Driving with summer tyres Observe the notes in the "Winte
roperation"
section (Y page 382).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
You should drive particularly carefully on slip-
pery road surfaces .Avoid sudden accelera-
tion, steering and braking manoeuvres.
i For more information on driving with
snow chains, see (Y page 383). Driving systems
Cruise control
Important safety notes G
WARNING
Do not change downf or additional engine
braking on a slippery road surface. This could cause the drive wheels to lose their grip and
the vehicle could skid.
G
WARNING
Cruise control cannot take account of road
and traffic conditions.
Always pay attention to traffic conditions
even when cruise control is activated.
Cruise control is only an aid designed to assist
driving. You are responsible for the vehicle's
speed and for braking in good time. G
WARNING
Do not use cruise control
R in traffic conditions that do not allow you to
drive at a constant speed (e.g. heavy traffic
or winding roads). You may otherwise
cause an accident.
R on slippery roads. The drive wheels may
lose their grip when braking or accelerating
and the vehicle may skid.
R when there is low visibility, e.g. due to fog,
heavy rain or snow.
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a low gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. On vehicles
with automatic transmission, select shift
range
1,2or 3.B y doing so, you will make
use of the braking effec tofthe engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 30 km/h. Driving systems
189Driving and parking Z