2012 MERCEDES-BENZ E-CLASS ESTATE Owners Manual

X
Press emergency key element ;into the
opening in the key in the direction of the
arrow until battery compartment cover :
opens. When doing so, do not hold battery
compartment cover :shut.
X Remove battery compartment cover :.=
Battery
X Repeatedly tap the key against your palm
until battery =falls out.
X Inser tthe new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.
X Insert the front tabs of battery compart-
ment cover :into the housing and then
press to close it.
X Insert emergency key element ;into the
key (Y page 84).
X Check the function of all key buttons on the
vehicle. 86
KeyOpening and closing

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %or& button.
If this does not work:
X Check the key battery (Y page 85) and replace it if necessary
(Y page 85).
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 90) or unlock (Y page 90) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button. There is a fault with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the key battery (Y page 85) and replace it if necessary
(Y page 85).
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the emergency key element. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
87Opening and closing Z

Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 369).
or
X Jump-start the vehicle (Y page 370).
or
X Consult a qualified specialist workshop. Only vehicles without a
DIRECT SELECT lever:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res- cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake 88
DoorsOpening and closing

They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked. If the vehi-
cle has previously been locked with the key
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 78).
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. Deactivate the
interior motion sensor (Y page 79) before you
lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is
opened from the inside. Switch off the alarm
(Y page 78).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 69).X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
For all countries except the United King-
dom: you can open a front door from inside
the vehicle even if it has been locked.
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. Deactivate the
interior motion sensor (Y page 79) before you
lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
If the vehicle has been locked using the lock-
ing button for the central locking, or has been
locked automatically, and adoor is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked.
R only the door which has been opened from
the inside is unlocked if only the driver's
door had been previously unlocked. Doors
89Opening and closing Z

Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of th etwo buttons and
do not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignitio nis switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 261). Unlocking the driver's door (emer-
gencyk
ey element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
X Take the emergency key element out of the
key (Y page 84).
X Inser tthe emergency key element into the
lock of the driver's door as far as it will go. 1
To unlock
X Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 78). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the boot lid/tailgate.
X Press the locking button (Y page 89).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary (Y page 89).
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 84).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. 90
DoorsOpening and closing

1
Locking
X Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid/
tailgate are locked.
X Insert the emergency key element into the
key. Boot/luggage compartment
Important safety notes
G
WARNING
Exhaust fumes could enter the vehicle interior
if the engine is running and the boot lid/tail-
gate is open. This could poiso nyou. There-
fore, you should make sure that the boot lid/
tailgate is always closed when the engine is
running.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Opening dimensions of the boot lid/tail-
gate (Y page 444).
Do not leave the key in the boot/luggage
compartment. You could otherwise lock your-
self out. Saloon without the boot lid remote clos-
ing feature: the boot lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R unlocked with the emergenc ykey element
Saloon with the boot lid remote closing
feature: the boot lid can be:
R opened and closed manually from outside
R opened and closed automatically from out-
side
R opened and closed automatically from
inside
R unlocked with the emergency key element
On the Estate, you can:
R open and close the tailgate manually from
outside
R open the tailgate manually from inside
(Estate with a folding bench seat)
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate using the emergency
key element Opening/closing from the outside
To open Example: Saloon, handle Boot/luggage compartment
91Opening and closing Z

X
Press the %button on the key.
X Saloon: pull handle :.
X Raise the boot lid.
Estate: if you pull handle :and keep it in
this position, you can open the tailgate man-
ually .Ifyou release the handle, the tailgate
opens automatically.
To close G
WARNING
Make sure that nobody can become trapped
as you close the tailgate. Example: Saloon, recess
X
Pull the boot lid/tailgate down using
recess :.
X Estate: let the tailgate drop and engage in
the lock.
X If necessary, lock the vehicle with
the & button on the key (Y page 83) or
with KEYLESS-GO (Y page 83).
i If a KEYLESS-GO key is detected in the
boot/luggage compartment, the boot lid/
tailgate will not lock.
Saloon: the boot lid then opens again. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside. G
WARNING
Monitor the boot lid/tailgate opening and
closing procedures to make sure that nobody
can become trapped. To stop the opening or
closing procedure, press the closing button
on the boot lid/tailgate again or pull the han-
dle on the outside of the boot lid/tailgate.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Opening dimensions of the boot lid/tail-
gate (Y page 444).
To open You can open the boot lid/tailgate automati-
cally with the key or the handle in the boot
lid/tailgate. 92
Boot/luggage compartmentOpening and closing

X
Press and hold the Fbutton on the key
until the boot lid/tailgate opens.
or
X If the boot lid/tailgate is unlocked, pull the
handle of the boot lid/tailgate and let it go
again immediately (Y page 91).
To close Example: Saloon, closing button and locking but-
ton
:
Closing button
; Locking button
Saloon: on vehicles with the boot lid remote
closing feature, you can close the boot lid
automatically. Vehicles with the boot lid
remote closing feature and KEYLESS-GO, you
can simultaneously close and lock the boot
lid.
Estate: on vehicles with KEYLESS-GO, you
can simultaneously close and lock the tail-
gate.
X To close: press closing button :on the
boot lid/tailgate.
X To close and lock simultaneously:
Press closing button ;on the boot lid/
tailgate.
i If you leave a KEYLESS-GO key in the
boot/luggage compartment, the boot lid/
tailgate will not lock. Opening/closing automatically from
the inside
Important safety notes G
WARNING
Monito rthe boot lid/tailgate closing proce-
dure to make sure that nobody can become
trapped. Release the boot lid/tailgate remote
operating switch to stop the closing proce-
dure.
i Opening dimensions of the boot lid/tail-
gate (Y page 444).
Opening and closing X
To open: pull remote operating switch for
boot lid/tailgate :until the boot lid/tail-
gate opens.
X To close (Saloon): press remote operating
switch for boot lid :until the boot lid is
closed.
X To close (Estate): turn the key to position
1 or 2in the ignition lock.
X Press remote operating switch for tail-
gate :until the tailgate is closed.
You can open and close the boot lid/tailgate
from the driver's seat when the vehicle is sta-
tionary and unlocked. Boot/luggage compartment
93Opening and closing Z