2012 MERCEDES-BENZ E-CLASS ESTATE maintenance

Index
....................................................... 4Introduction
......................................... 23 At
ag lance ........................................... 29 Safety
................................................... 41 Opening and closing
...........................81 Seats, steering wheel and mirrors
..105 Lights and windscreen wipers
.........123 Climate control
................................. 141 Driving and parking
..........................159 On-board computer and displays
....243 Stowing and features
.......................309 Maintenance and care
......................343 Breakdown assistance
.....................359 Wheels and tyres
.............................. 379 Technical data
................................... 431 Contents
3

fore be carried out at
aqualified specialist
workshop. G
WARNING
If work on electronic equipment and its soft-
ware is carried out incorrectly, this equipment
could stop working .The electronic systems
are networked via interfaces. Tampering with
these electronic systems could cause mal-
functions in systems which have not been
modified. Malfunctions such as these can
seriously jeopardise the vehicle's operating
safety and therefore your own safety.
You should therefore have all work and mod-
ifications to electronic components carried
out at a qualified specialist workshop. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the COMAND sys-
tem which receive and/or transmit radio
waves:
The components of this vehicle which receive
and/or transmit radio waves are compliant
with the basic requirements and other rele-
vant provisions of Directive 1999/5/EC. You
can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-
fied according to the currently valid version
of Directive 72/245/EEC or the equivalent
ECE Regulation ECE-R 10. Diagnostics connection
G
WARNING
If you connect equipment to a diagnostics
connection, it can affect the operation of the
vehicle systems. This could compromise the operating safety of your vehicle while driving.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection.
G
WARNING
Loose equipment or cables hanging from a
device which are connected to a diagnostic
connection could impede pedal clearance.
The equipment or cables could get caught
between the pedals when driving and braking
suddenly. This could impair the function of the
pedals. There is a risk of accident.
Do not attach any equipment or cables in the
driver's footwell.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevan tto safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions
R work on electronic components Introduction
25 Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Important safety notes
G
WARNING
Only use the on-board computer when road
and traffic conditions permit .You would oth-
erwise be distracted and unable to concen-
trate properly on driving, and could cause an
accident. G
WARNING
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
As a result, you will not be able to see infor-
mation about your driving conditions, such as
speed, outside temperature, warning and indi-
cator lamps, display messages or system fail-
ures. Driving characteristics may be impaired.
Adjust your driving style and vehicle speed
accordingly.
Contact a qualified specialist workshop
immediately. G
WARNING
The on-board computer only records and dis-
plays malfunctions and warnings from certain
systems. For this reason, you should always
make sure that your vehicle is safe to use. You
could otherwise cause an accident by driving
an unsafe vehicle. G
WARNING
The operating safety of your vehicle could be
impaired if maintenance work is carried out
incorrectly. This could cause you to lose con-
trol of your vehicle and cause an accident.
Moreover, the safety systems may no longer
be able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop. G
WARNING
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You could otherwise
fail to recognise dangers.
For an illustration of the instrument cluster,
see (Y page 32). 244
Important safety notesOn-board computer and displays

Useful information
............................344
Engine compartment ........................344
Service ............................................... 349
Care .................................................... 350 343Maintenance and care

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Engine compartment
Bonnet
Active bonnet (pedestrian protection) Operating principle
G
WARNING
If you pull the bonnet release lever and then
neglec tto reset the bonnet, it will not lock at
the front when closed. The bonnet can then
open when the vehicle is in motion and
obscure your field of vision. If you pull the
bonnet release lever, you must reset the bon-
net before driving on.
! Do not try to press down the raised bon-
net at the back. Otherwise, the bonnet
could be damaged.
i The active bonnet is only available in cer-
tain countries. It is available for all models,
except for AMG vehicles.
The active bonnet can reduce the risk of injury
to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine. If active bonnet
:has been triggered, it will
be raised at the back by about 50 mm.
Lids ;will then no longer rest on housings
=.
You can reset a triggered active bonnet your-
self.
Even if the active bonnet has been triggered,
you can still continue driving and have it reset
at a qualified specialist workshop. If you pull
the bonnet release lever, you must reset the
bonnet before driving on.
Resetting G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes. G
WARNING
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multifunc-
tion display, do not continue driving. The bon-
net can then open when the vehicle is in
motion and obscure your field of vision. Con-
sult a qualified specialist workshop. Other-
wise, you may cause an accident and injure
yourself and others. 344
Engine compartmentMaintenance and care

X
Open the bonnet (Y page 345).
X With both hands, lift the bonnet up in the
centre A.The bonnet is open wide enough
when both lids of bonnet lifter ;no longer
move.
If you push the lids back, you will notice a
resistance.
X Release bonnet :.
X Check whether the lids of bonnet lifter ;
are resting on housings =(arrow).
X The lids of bonnet lifter ; are resting
on the housings: close bonnet:
(Y page 346).
or
X The lids of bonnet lifter ; are not rest-
ing on the housings: first lift up bon-
net :on left-hand side ?and then on
right-hand side B. Lift up bonnet :until
the respective lid of bonnet lifter ;no lon-
ger moves.
The lids of bonnet lifter ;must rest on
housings =(arrow).
X Close bonnet :(Ypage 346).
If you cannot close the bonnet :or if the
L symbol appears in the multifunction
display, repeat the steps.
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. G
WARNING
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You could otherwise
fail to recognise dangers. G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes. G
WARNING
The radiator fan between the radiator and the
engine can start automatically, even if the key
has been removed from the ignition lock. For
this reason, you must not reach into the fan
rotation area. You could otherwise be injured.
Vehicles with apetrol engine: The elec-
tronic ignitio nsystem uses high voltage. For
this reason, you mus tnever touch ignition
system components (ignition coil, ignition
cables, spark plug connectors or test socket)
while:
R the engine is running
R the engine is being started
R the ignition is switched on and the engine
is being cranked by hand
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
Vehicles with adiesel engine: The elec-
tronic injection control uses high voltage. For
this reason, you must never touch injection
system components while:
R the engine is running
R the engine is being started
R the ignition is switched on
You could otherwise suffer an electric shock
and be seriously or even fatally injured. Engine compartment
345Maintenance and care Z

G
WARNING
The windscreen wipers and wiper linkage
could be set in motion.
When the bonnet is open, you or others could
be injured by the wiper linkage.
Make sure that the windscreen wipers are
switched off. Remove the key or make sure
that no ignitio nposition has been selected
with KEYLESS-GO. All indicator lamps must be
off in the instrument panel.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open
automatically by the gas-filled strut. Closing the bonnet G
WARNING
Make sure that nobody can become trapped
as you close the bonnet.
X Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with adiesel engine: do not cover
the radiator .Do not use thermal mats, insect
protection covers or anything similar. Doing
so can cause the Onboard Diagnostics Sys-
tem to display inaccurate values. Some of
these values are legally required and must
always be correct. Engine oil
General notes G
WARNING
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You could otherwise
fail to recognise dangers.
Depending on your driving style, the vehicle
consumes up to 0.8 l of oil per 1,000 km. The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location. 346
Engine compartmentMaintenance and care

When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil dip-
stick Example: vehicles with a petrol engine
Example: vehicles with a diesel engine
X
Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.0 litre of engine oil. Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off. Engine compartment
347Maintenance and care Z